Premier Inn London Croydon South (A212) Guest Reviews
4.1/5
Very Good
46 review
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dinner next door was a bit crap so 4/5 but great customer service in the hotel, breakfast and dessert were fine :) the actual hotel is quite attractive to the eye too from the outside. to be honest, it’s a very standard premier inn. rooms have tvs, wifi is a bit slow but that’s expected from a hotel tbh
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 28, 2024
Excellent hotel with attentive staff, modern amenities, and spotless rooms. The location is perfect for exploring the city, and the breakfast buffet is varied and delicious. Highly recommend! The bed was incredibly comfortable, with plush pillows and a cozy mattress that made for a perfect night’s sleep.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 28, 2024
Friendly and efficient staff. Check-in was quick, and the team was helpful with local recommendations. Amenities: There's an on-site restaurant serving good value meals, including a nice breakfast buffet. Free parking is also available, which is a bonus in Guildford. Cleanliness: The room and common areas were very clean and well-maintained, as expected from Premier Inn. Overall: A reliable and affordable option for a stay in Guildford. Ideal for both business and leisure, with a great location and comfortable rooms.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 27, 2024
Great rooms, clean and comfy, brilliant staff..very helpful and always did it with a smile. Special thanks to Ram for all your help. Breakfast was great too lots of choice and hot food... need new toasters though so slow and very ineffective
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 16, 2024
Great location, very handy to go into the city, the staff is just lovely, very friendly and polite, always smiling and very helpful. The breakfast was very tasty with plenty of choices, it was quite impossible not to find something good to eat. Definitely will return.
Guest User
Stayed in Oct 2024
Couples
1.0/5
Posted on Oct 8, 2024
We booked this room to attend an event locally, was suprised by the cost! Quite expensive for a budget hotel. The room had an awful smell, window didn't open, Mouldy room - walls and ceiling and stains on bed. no staff around to help. Avoid at all costs
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 25, 2024
The location is great for all our travelling needs. Facilities great and exactly what you expect from a Premier Inn. What made it excellent was the staff at Premier Inn and the Beefeater for our breakfast, everybody was so lovely and helpful. A special thanks to Mabel, you went above and beyond to help us, you are amazing and helped our trip even more memorable. Look forward to seeing you all next year x
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 21, 2024
Excellent service provided as soon you enter into this hotel.veru friendly lady in reception well come with big smile on the face.room was spotless clean.there is tea and coffee facility in the room with biscuits.will definitely going back there
Arsh n
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 29, 2024
fantastic service as soon we enter the building very warm welcome with big smile.gentleman help with our luggage to room.room was spotless and the bed was very comfy.hotel offer free parking haveing plenty of parking space.breakfast was good as well.we will definitely book again when we are in town.
00253136
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 14, 2024
More than we expected for price paid. Very happy with whole experience from booking ; checking in ; room and checking out.
Guest User
Stayed in Aug 2024
Family
1.0/5
Posted on Aug 13, 2024
Very old tired scruffy old style Premier Inn, very disappointed that it hasn’t been updated. No air conditioning, absolutely roasting in our room, couldn’t sleep, couldn’t wait to leave.
Guest User
Stayed in Aug 2024
Business travelers
4.0/5
Very Good
Posted on Aug 13, 2024
The hotel was nice, exactly what I would expect from a Premier Inn, but the car park was very noisy at night with what appeared to be deliveries or men offloading stuff from vans. Staff were very friendly and helpful. The restaurant (Beefeater) was good. Lots of space both indoors and out in the huge gardens, but they struggled with accommodating me with my gluten allergy which was a little disconcerting. Staff need to be fully trained in these areas. I had to complain on three occasions about the food, not something that I like doing.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 2, 2024
recently had the pleasure of staying at the Premier Inn Croydon South and it was an excellent experience from start to finish. This lovely hotel stands out for its exceptional customer service and comfortable accommodations.Upon arrival, the staff greeted me warmly and were attentive to all my needs throughout my stay. Their professionalism and friendliness made me feel welcome and well-cared .
Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Jul 25, 2024
free parking and I was just about able to park a Luton van. Room was clean, very small bathroom but huge floor space. Plug sockets hanging out next to bed. No lift. Noisy rooms - could hear heavy snoring all night, could hear other peoples tvs etc. Receptionist in the evening forgot to do the breakfast booking so had that surprise in morning. Took a while to sort with the morning reception team but got there in the end. Staff at breakfast really good, friendly. Food was good although weirdly it was placed high up for the cooked buffet, couldn’t quite see. A child definitely wouldn’t be able to see.