Premier Inn London Croydon Town Centre

Highly recommended. Clean hotel, with comfy beds and lovely staff. Will stay here again if in London

After 2 days of what seemed like chaos and rude staffing, it was nice to be greeted with a smile and a friendly "good morning" at breakfast time from Teresa. Everything was organised and had a place, there was no need to be asking for anything. I initially thought Teresa was the manager because of how organised everything was. I asked to speak to her, Teresa asked if everything was okay, I explained of my poor experience the last two days, on my first day there was no hot breakfast and seeking and being greeted by unhappy/rude staff, Teresa apologised and took ownership informed me that she was off and this literally showed. Teresa spoke with pride of her role and completely turned my poor customer journey around and all this while there was a large group of American and other guests seated for breakfast. A great member of staff delivering exemplary customer service. Thank you!

Hi , It was a good idea to spend some great time here in this hotel and I want to thank the manager and especially Amanitta who works in the restaurant hotel and she was very kind with the geust and with me also. I recommend that you need to stay here

Great location, quiet and nice staff. Teresa who works everywhere was brilliant. She sorted out our room , our breakfast and dinner requests. For a hotel to get repeat customers you need good staff. Teresa is certainly a great asset to Croydon Premier Inn.

Reasonable quality accommodation as you would expect from Premier Inn. Rooms a little tired and could do with a refresh but clean and tidy and not at all noisy for a busy location like this. Excellent transport links to central London with East Croydon station just a 3 minute walk away. Staff in the restaurant at breakfast were fabulous. A big shout out to Teresa and Marcia who are a breath of fresh air.

Last minute booking, friendly check in and on late arrival, huge bedroom with additional sofa bed. Huge TV, lots of storage space. Huge & comfortable bed. Bath & shower with luxury toiletries . All very clean. Very peaceful night in Centre Croydon on a Friday night.

Everyone in this Premier Inn were friendly, welcoming and helpful. I would especially like to mention Marcia, Teresa and Amanitta, as they suggested which evening meals to have, as I liked all of them. I'd come to watch 'soccer aid at Stamford Bridge and between them they suggested the best route there and back.

Friendly and great service by Teresa and Marcia at breakfast time, my son really enjoyed his experience as they helped (&entertained) him. Room good, clean & tidy. despite the obvious busyness was not noisy or crowded as thought it would be.