Hotels near South Croydon, Croydon

Stayed in the one-room apartment for about one week. The hotel is located in a residential area with a quiet and neat neighbourhood. Free on-site parking is available. Train station is a long 15-20min walk from the hotel. There was no lift access, but the staff was ready to help during service hours. The interior of the apartment was simple and relatively clean, though some shelves and cupboards were a bit dusty. The bedroom was small and had no wardrobe, only an open hanger-frame for garments. The mattress was a bit saggy and there were only 2 small pillows. There was no air-conditioning, but only a big fan which made a loud whirring noise when on. The heater-panels were too far from the sitting area... I doubt if the heating would be sufficient during winter. The full kitchen was useful, but got only one small pot and one pan for any cooking. Plates and bowls were not enough for 3 adults, and I had to wash them all for a second course during the meal. Steak knives were not sharp enough for steaks! The washer had no dryer, so we had to hang the clothes around the room. Housekeeping was not done everyday... depends on the length of your stay. So much for the unsatisfactory bits. The nice bits were: The location felt safe and quiet. The staff were friendly, Check-in and out was easy and fast. Luckily during our stay, all the electrical appliances functioned well. There's a communal breakfast area, with all-you-can-eat stuff like bread, butter, jam, juices, milk, fruits, cereal, cookies, tea and coffee. These are available the whole day till staff go off at about 9pm. There is a laundry room for those staying in studios, and the machines and detergent are provided free of charge.

Arrived today at the hotel at 1500 to check in having booked disabled room plus one other almost three months ago. The receptionist apologised to me and said lift wasn’t working, but an engineer was currently at Rotherhithr and would be there in two hours. As my 89 yo mother uses a wheelchair and we had travelled five hours to get there that was a bit irksome, but I arranged for us to do something else until lift was ready. The said they would call when it was working. At 1800 I had heard nothing so called and was told engineer had four hours to attend and would be there soon. 1900 called again, no engineer and Sharon reiterated the four hour slot and there wasn’t anything she could do. I told her that my my mother wanted her room as she was very tired and she made some calls. She reiterated the four hour rule, I reminded her that at had arrived at the hotel at 1430 and it wasn’t working then either. She chose to be one defensive mentioning I didn’t check in until 1500. That is correct but I was with family there earlier and it had already failed before I checked in. I asked her to make alternative arrangements for us for the night and she said she would try. What that actually transpired was she said there was no hotel nearby with rooms and she couldn’t help and I could have a refund. Hardly helpful, and she didn’t seem to realise the gravity of an 89 year old lady needing a lift to get to a pre booked room and that a refund was not the answer, but good customer service was needed. I asked her to contact her management to arrange something. She tried but to no avail. I called advise her that within ten minutes I had found hotels nearby (and trust me at this point I’m stressed and getting irritated that she seemingly had no intention of helping. She couldn’t have tried hard as the local premier inn had availability (I told her first it was a travelodge but she chose to patronize me that there wasn’t one on the Purley way - and anyway the room was a available. Thatnlast statement is correct but without throwing Ann elderly lady over my shoulders it was inaccessible. I went to the hotel alone to retrieve bags dropped earlier and still she argued that the room was available and that the lift engineer was there! The lift still didn’t work and rather than argue with this woman kept repeating she could do NOTHING And that the room was available I chose instead to deal with another member of staff - retrieved bags to go and collect my mother and stay elsewhere. We will return tomorrow for the remainder of the stay and I will raise in person with the general manager. My family is spending around £1000 at this place for a special event this weekend. Some empathy would have been in order, and there is the issue of breach of contract i intend to raise with the general manager on this occasion. I appreciate things do go wrong but it seems there is no plan to deal with an event such as this. I feel the woman was possibly willi

The hotel is very close to the subway station and the railway station. The transportation is convenient. The surrounding environment is good and shopping is convenient

I don’t usually stay in Ibis hotels but this one is like no other ibis hotel I’ve stayed at. From the laid back informal reception area to the contemporary rooms this was a good overnight stay. I appreciated the welcome cookies. The room was spacious but clearly designed for short stays in regards to storage space. There’s USB ports by the bedside. The bathroom has a shower, no bath and good to see the body soap and shampoo in dispensers rather than individual plastic bottles. The water though was only luke warm. The Wi-Fi signal was excellent. Location is excellent in the centre of town and just a few minutes walk to the station. The restaurant menu was limited but adequate for most tastes. My only complaint was the pulsing noise of the bathroom extractor fan which is independent of the air conditioning in the room and not able to switch off.

Absolutely loved the location and will definitely return. The service and attention to detail from the reception team especially is 10/10. Certain areas of the hotel need refurbishing - even if just a lick of paint for now as they aren't in line with the rest of the hotel. The room was small but practical and unfortunately didn't have the best of views but that's not an issue. I felt comfortable and safe during my stay. Had a minor issue with the air con unit which is very dated and didn't match the aesthetic of a modern and refurbished room which looks very appealing. Overall, would be very happy to visit again especially during the summer and try out their dinner menu.

Beautiful hotel located in centre of Bromley. Easy access via remote key 🔑 to both hotel and room! Lovely touch with GHD hairdryer and straightener! Only downside is the parking is a walk away in a public carpark .. late night returning to hotel solo would be a concern! Fabulous restaurant/bar attached is Dorothy and Waller unfortunately breakfast not available Monday/Tuesday

Fantastic place to stay if looking for budget option solo or as a couple in London. Very comfortable, modern, clean rooms. Very good WiFi, excellent staff (Vineet and Deep extremely helpful lovely and accommodating). Rooms are obviously small as this is a capsule hotel but really great experience if you’re looking for somewhere to lay your head when in London.

Very good Hostel when travelling through London. Siissi the wonderful manager runs an efficient professional team.of friendly helpful staff. Good hospitality, clean, happy to assist . Spacious with secure lockers in the rooms. Nice atmosphere creative artistic crew . The Astor Hostels I highly recommend for safe secure pleasant stay when travel on a budget for short stays. Thank you Siissi for an enjoyable stay.