St John Inn

Very expensive for what it is The room wasn’t that big and the breakfast basic Very near to the ferry terminal though which is useful and handy (no taxi required)

I’ve been visiting St John for about 20 years. I always stayed in villas until about 5-6 years ago. It was then that I started staying at the Inn. The location is perfect for walking around town and the best is the way they make you always feel welcome. Donna gives great input on places to go and things to see, always promoting the beauty and history of St John. She is so good to us. Every time I’ve been here at the Inn, it has been cfortable, clean, and they will do anything to make your stay a pleasure. Go! Enjoy! Tell the team how great they are!

My husband and I absolutely loved our stay at the St. John Inn!! This is a small hotel and you can tell that the staff take pride in providing a comfortable, clean property. The location is within walking distance of many restaurants and a grocery store (if you don't mind hills). The staff even had a surprise for us to celebrate our anniversary! The air conditioning was great in our room, and we loved the free breakfast and afternoon rum punch. The location is also extremely convenient from the Cruz Bay ferry. They had beach chairs and snorkel gear to borrow as well! I would absolutely stay here again on a future St. John visit!

This was our 4th stay at St John Inn since 2020. We have done one night stays and multi-night stays. This time we were there for our last night of an 18 day visit so we could have a night in Cruz Bay and be close to the ferry for departure. We had to turn in a rental car so we arrived early, around 10:00 am. Courtesy rental is just a few steps away and is our go-to for rentals after many years of visiting the island. Our room was open so the office manager for the day, Fredna, accommodated our very early check-in and even offered breakfast and helped me move bags to the room. We met the property manager, Donna, who was helping guests make reservations and helping guests plan activities, even on her “day off”. All the staff was amazing and we enjoyed a day of lounging by the pool to relax after a long trip. We stayed in the Hart Bay room (111), which is a standard room that is accessed from the office area. The room was very clean. We had a mini fridge and microwave which was perfect for preparing a light lunch to eat by the pool. We have also stayed in the Honeymoon room (120), the Cruz Bay room, and the 2 BR suite with shared bath. All the rooms are unique, but consistently decorated in a colorful, Caribbean style. They also have excellent WiFi throughout the property :).

The management at this resort is very cold and inflexible. I tried to cancel almost two months ahead of my reservation due to a medical emergency and the manager wouldn't work with me at all. I booked through VRBO making sure I had a free cancellation. Apparently, this resort requires 2 months notice. It must have been hidden in their contract because I thought 7 weeks was plenty of notice and most cancellation policies are much less than that. They wouldn't even consider a partial refund.

The staff is great - not only did they save our vacation (from another ******* screw up) - Donna was all over our requests for the best resteraunts and getting reservations, booking adventure trips and informing us on the best beaches and how to get there--comfy clean rooms- and a friendly atmosphere you wont get at a resort - between the breakfast and happy hour you got to know everyone staying at the Inn - a great way to find out what's a good find from someone who was just there