Hotels near Coppel Fabrica Park, Cuautlancingo

Firstly, we were surprised to see, by hotel signage, that it was a Marriott property or we would have communicated with Marriott directly as we are members. Upon arrival I was pressured by front desk staff to submit a deposit ”just in case we made charges”, we knew we would not have any charges yet after the pressure I complied (I did speak to the Manager who cancelled the charge on our last day). We had a double queen bed room, the beds were comfortable, the A/C was the noisiest I've ever heard, louder than the TV unless the volume was raised a lot, it was also difficult to set the desired temperature and if you turned it off (it was always cold! no matter how much we fiddled with it) the room was super stuffy since there are no windows that open. The bathroom was ok yet had no ventilation and the extractor was not working plus the towels were some of the roughest I've ever experienced. Some of the lights in the room were not operating. All the above we did not complain above, they are just what was in the room during our stay. The one thing we did complain about was the TV system in place, we travel a lot and bring our media equipment for nights spent in, like Fire TB, etc. We also have several online media services which we maintain and use all over the world, like VPN, HBO, Amazon Prime, Netlix, YouTube, etc. While the TV in room can allow you to view Netlix and YouTube, you will not be able to access any other service nor use any of your own media devices. I know several families that bring along video consoles for their children to keep them entertained for example, but the system in this hotel is blocked to any devices from your cell phone or any external device and while we don't have children, having to watch Mexican on air programs (and we are 100% fluent) is not my idea of entertainment. HBO shown on their system does not correspond to any of the descriptions shown on the guide. When I brought this issue up to Management they just said ”Oh, yes we do block all content”. It's a small detail but when most people own more than a few devices, it's very close minded of them. At least they don't charge additionally for Internet which Marriott is known to do.... The restaurant on the main floor was another disappointment as the food was completely without flavor and /or salt, for a Puebla offering is not good at all. We paid for the breakfast buffet at $250 per person. They had someone on the grill making eggs (worst Huevos Rancheros ever!), quesadillas, chalupas, etc. The ”guisados” a beef and potatoes one and a chicken one are best skipped. The beans just ok, the coffee was dark water and while they have an espresso machine it was not in operation. So had juice and some mini pastries which were good. We were never tempted to order room service as offerings in town are much better and many are cheaper as well. The staff were very friendly and we enjoyed speaking to them, we also enjoyed our view of the Popocatepetl volcano which is always l

I visit Puebla every year and I like to try different hotels. This time I choose Misión Angelópolis. Now, I regret that. The Hotel by itself is very basic, but that wasn't the problem. The room is small and badly distributed - the bathroom is as big as the bedroom. The first night I washed my hands and the hand towel was dirty and with stains. I complained about it next day and they told me they will check it out. They never left another hand towel because they did not have any more! I stayed for 5 nights. Only the first day they left amenities and water after that we had to ask at reception for more! On the 4th night I was planning to leave my room around 1 pm and they kept knocking to clean the room. I mentioned I was going to leave at 1 pm they went three times asking if they could clean the room until I had to put a do not disturb sign. The last night they never even cleaned the room even though I put the ”Please clean the room” sign. Summarizing the food was meh, terrible cleaning service, not very good location, basic room. The restrooms next to the restaurant very dirty and I forgot to mention very noisy, someone was singing around 8 am and people running on the hall I do not recommend this hotel and of course I would never come back.

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

The hotel is very good, at a good price, the detail sometimes is the communication of the details that occur, I asked for a room with 2 beds and they did not give me one, they gave a sofa bed that was not comfortable... In general the hotel is good

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

I've stayed here several times as I've been coming to Puebla more and more for business. I was there 2 nights this week and the staff was great. I am a Hilton Diamond member and they had good Diamond recognition. They upgraded me to a corner Junior Suite (Room 734) which was great as you had a great view both directions. It was spacious, comfortable and had a desk to work on. The bed was ok and the it had working AC. Although, during the afternoon it really had to push to keep the room at the temperature I wanted. At night it always worked well. It seems like it just struggles when it's the hottest and sunniest during the day. That could be solved if you can open the windows but you can't. The only thing that wasn't working is the fridge. They really really should get them back working. I'm not sure if they don't because of COVID but the fridge didn't work at all. They had a working electronic safe which was convenient. Shower pressure worked well and lots of hot water. The internet speeds weren't that quick but it did work. It seems like they always improve the lobby area. They have a business center and now they have a Starbucks window right when you come in which is nice if you like those drinks. For my Diamond benefit they allow points or a continental breakfast. I choose the breakfast which was eggs anyway you wanted, toast, access to the fruit bar and the various juices and coffee or tea. You can pay 150 pesos more and upgrade to the full breakfast buffet. There is plenty of free parking in their secure parking lot. I requested a late 4 PM check-out as my flight left late but they said the latest I could stay was 2 PM as they needed the room. The front desk staff was polite. When I couldn't get something printed in their business center, they asked me to email it to them and they printed it out for me. On the night I flew in, I was very tired and didn't want to go out and they have room service from the restaurant below. The food is totally decent. They brought it up quickly and you can charge to your room.

The room was very comfortable and spacious, and it has all the services and facilities needed such as: Wi-Fi, dryer, soap and shampoo, safe, telephone, heating, among others. The room was clean and the noise was perfectly isolated in the room, so we could rest without problems. The only detail is that sometimes the noise of the aspirator is heard to other rooms, and one could be spant**** thinking it is something in the room pipe. They have a quite large pool on the last floor, lift, parking and restaurant with room service option. In addition, with an additional cost you can access buffet breakfast, which I consider a good option, as it has several plates such as: chilaquiles, starred and revuelted eggs, omelets, bread, hot cakes, cheese, The hotel was very friendly and was very friendly and very friendly. The only negative aspects during my visit were that: 1) I was offered room at the last floor promised I would have access to a lounge-like room with a stick and drinks, And when they arrived, they told me that there was no more access for contingency issues (later I found that they actually rented the space for an event of a company), which if I had a lot of trouble, because I paid more for this option than at the end it included nothing of this; if they were to rent the room, at least they would have offered the option of carrying more bottles of water and coffee with cakes to the room. The hotel is very comfortable and it is very good to have a nice restaurant. The after-pay type of apple was very cold, he knew he had already been in the refrigerator for several days.