Wyndham Grand Vedana Ninh Binh Resort

Wyndham Grand Vedana Ninh Binh Resort Reviews

Wyndham Grand Vedana Ninh Binh Resort

Dong Tam Village, Cuc Phuong Commune, Cuc Phuong, Ninh Binh Province, VietnamView Hotel Details
Wyndham Grand Vedana Ninh Binh Resort
Wyndham Grand Vedana Ninh Binh ResortWyndham Grand Vedana Ninh Binh ResortWyndham Grand Vedana Ninh Binh Resort
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Wyndham Grand Vedana Ninh Binh Resort Guest Reviews

4.2/5
Very Good
30 review
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(30)
Positive reviews(25)
Reviews with photos/video(2)
Negative reviews(5)
William Moreira
Deluxe Double Room
Stayed in Aug 2024
Family
5 review
1.0/5
Posted on Sep 3, 2024
This place is really a mess up… Check in they don’t have any organization, we can’t stay lined up for check in, Asians guys they don’t have a good behavior that’s why nobody respects any line… Our room it was dirty with some mosquito, nails, and hair on the ground… Refrigerator was missing in our room… Swimming pool area don’t have any umbrella…they just have a big roof with some chairs and everyone stay there together without any privacy… Restaurant is totally Asian style, nothing western to eat… Breakfast the quality of the products is really so poor
Anonymous User
Deluxe Double Room
Stayed in Sep 2024
Family
14 review
4.5/5
Great
Posted on Dec 2, 2024
Beautiful building, far from city center but hotel is nice indeed.
Anh
Deluxe Twin Room
Stayed in Jan 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 20, 2024
Nice room, friendly staffs, nice and relaxed view
Response from Property: Dear Beloved Guest Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort!It is a pleasure to hear from you and I wish to thank for the effort taken to write a review. Thank you for this, this is certainly something we are taking care for. We assure you that we will continue this way to create lasting memories for all our guest. As such, we hope the positive memories energize you in your daily life. Wish you all the best in your life.Best regards, Wyndham Grand Vedana Ninh Binh Resort Management Team
leewangan
Deluxe Double Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 26, 2024
Awesome!!!
Response from Property: Dear valued guest, Thank you for staying with us at our Wyndham Grand Vedana Ninh Binh Resort! We were delighted to learn that you have enjoyed your stay with us and we have met your expectation regarding service standard and quality. On behalf of Vedana resort, we are looking forward to welcoming you back with so that we can have a chance to serve you event better. Yours Sincerely, Monica (online sale executive)
Anonymous User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
9 review
3.0/5
Posted on Sep 24, 2024
old building, old equipment. The tables and chairs on the balcony are rusty and moldy. The food is normal, not to my taste The location is too far from the center, the way is hard to find on the map, The view is normal, the service is also normal. In general, compared to 5 stars, I think it is not worthy, quite disappointed.
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Guest User
Suite Double Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The staff is quite nice and cheerful Regarding cleanliness, there is no smell In terms of space, it's not too great The breakfast food is not much but it's okay
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Response from Property: Hello guests, Warm greetings from Wyndham Grand Vedana Ninh Binh Resort. Thank you for choosing our Resort's products and services for your vacation in Ninh Binh. The Resort appreciates you for taking your valuable time to evaluate and review. Share about the resort's service quality. We are delighted to know that you had a pleasant stay at Wyndham Grand Vedana Ninh Binh Resort. We hope to serve you and your family at Wyndham Grand Vedana Ninh Binh Resort in the near future! Wishing you health, luck and success. Best regards, Wyndham Grand Vedana Ninh Binh Resort
Hà
Junior Suite Family Room
Stayed in Mar 2024
Family
1 review
3.7/5
Posted on May 1, 2024
It's beautiful, it's nothing to play with
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Response from Property: Hello, Warmest greetings from Wyndham Grand Vedana Ninh Binh Resort! We are very happy and proud that you choose to use our service when coming to Ninh Binh. Your contributions are a source of daily motivation for each of our employees to strive to preserve and promote what has been achieved, bringing customers the most classy experiences. Wishing you and your family good health. Hope to welcome you next time. Sincerely, Wyndham Grand Vedana Ninh Binh Resort
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 26, 2024
"I truly made the right decision when my family and I chose Vedana Resort as our destination for the recent holiday. Everything was so gentle and left me feeling completely satisfied. Words like 'meticulous and thorough' might not even suffice to describe the attentive service I experienced here. The Northern countryside scenery is perfect for family getaways like this! Peaceful
Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 17, 2024
Our company trip to Wyndham Grand Vedana Ninh Binh was a major disappointment. Despite its 5-star rating, the hotel failed to deliver on basic standards of cleanliness and service. Several rooms were dirty at check-in, with stained bed sheets (dirt marks, moldy, blood stains), dusty mirrors, dirty toilets, and used towels left in the sink. To make matters worse, we were only given one key per room, despite having two people in each. Additionally, some rooms were even missing their fridge, hair dryer, combs, and irons. When we complained, the staff were rude and dismissive, even questioning why we called instead of addressing the issue directly. We were forced to wait for rooms to be cleaned rather than being offered an immediate room change. The breakfast was bland, and when we asked the hotel if they could waive minor damage fees in light of the issues we faced, they refused, demanding payment for damages while offering no compensation for their own failings. The facilities and service were far below what you'd expect from a 5-star resort, and overall, it felt like a 3-star experience at best. I would not recommend this hotel to anyone.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 11, 2024
Thanks for amazing exprience from your team; I came here with my team in a early winter day - the wheather is pretty cold but by all things you support make me feel respected & loved like at home. The best thing that is about people (the staff) - they are really friendly & kindlly; Surely, I will come back!
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 28, 2024
I font of scenery, that why i chose this resort for my family destination. The first impression was receptionist, they were friendly and helpful, always smile on themface. My room is villa 2 bed rooms with lakeview back. my daughter likes small swimming pool here. Buffet breakfast was amazing, especially Bun Ngang, I really love it. If you want to enjoy some local food, just 5 minutes on the rightside from the main gate, there are a lot of local food, it very delicious (personally speaking 😊) It take around 15 minutes by motobike to the Cuc Phuong forest (hightly recommend by motobike). Over 1hour to Trang An (the famous destination in Ninh Binh), enjoy scenery and fresh air here. 😍. I spent 3D2N but its not enough for me here. I'll be back soon. Love alls ❤️
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 21, 2024
It may have the Wyndham name but it doesn’t have the standards and services of any of its other properties. From entering the reception you would believe it is indeed a 5 star resort from the beautiful decor, but unfortunately thats not the case. There needs to be a clear and concise idea of who the target market is for this property. Is it a luxurious retreat submerged in nature, offering peace and tranquility? Or is it a KTV and disco party hotel that blasts out music next to the newly built luxury huts on the lake? I cannot fathom what management are thinking, how on earth would you give the go ahead to have Vin-house music blasting at sunset until 10pm (while people have escaped the city to get away from these very noises?). Please sort out the pool area, so much money has been spent on building that pool and you’ve totally butchered it. There’s about five different kinds of chairs made from different materials shoved messily at the back of the deck. Why is no one making the area look clean and appealing? The huts (while aesthetically pleasing) are very disappointing. They have been placed in the noisiest part of the resort with no soundproofing. You can hear people talking, singing, shouting - you name it you’ll hear it. Forget trying to have a relaxing moment watching the fish as the sun sets because apparently you need a Vin-house rendition of Barbie girl.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 14, 2024
I brought my family to this resort and we all were very stunned by what we experienced. 5-star rating as expected with location, service and decor. a wide range of breakfast from Western to Asian. Staff and management are on top form here too. highly recommended resort for the price
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 18, 2024
Tha resort si very huge and well organized. The swimming pool is very good, there is a swimming pool inside too. The staff is very kind. There is also a very good restaurant inside a big hood structure. The atmosphere is quite so is a perfect place to rest some days
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 16, 2024
The facilities are new, clean, and modern, especially the bed, which is pretty and comfortable. The receptionist is also helpful and supports our early check-in. Breakfast is also good. Highly recommend. I will comeback in the next year with my family