Hotels near Plantación ARBA Colmenar Viejo Poligono Sur, Cuenca Alta Del Manzanares

Our accommodation was only one night. It is a very well connected hotel next to the Coruña highway. We arrived around 11 at night and the reception was perfect with a super nice guy, perfect. The perfect room, very spacious and everything clean and well-kept, including the bathroom, everything looks modern. I give the beds a 10 for comfort. I can say little more. The only drawback I see about the room is that in the silence of the night, the air conditioning makes a lot of noise, I woke up in the early morning and it took me a while to get back to sleep, but hey, the issue of noise is subjective. Otherwise no noise of any other kind was heard, not coming from the street or anything. It seems to me to be a very good alternative as a transit hotel or to visit Madrid and its surroundings without getting into the hustle and bustle of the city.

The staff and facilities of the hotel are very good. All in general perfect. We have enjoyed it very much. They have to control a little more the bathrooms that was dirty the vater. The rest very good. Reception girls a 10. The detail of the 24-hour coffee is very good. Easy to park and free. We have been very happy. That's why we miss previous bad comments. Thank you for everything

On day 1 we asked for the room to be cleaned whilst we were out exploring the area. When leaving our room, our suitcases were left open on the floor with valuable possessions left on the side including perfume, woke laptop/phone jewellery as we expected these items to be safe within our locked room. Upon our return we found our possessions had been rummaged through with our suitcases being emptied and couldn’t locate a perfume bottle (£150 value). The next day we spent the day searching for the missing item which was not located. To our knowledge this is the only item that was taken but have yet to fully go through our suitcases which were tampered with. We reported the item missing to reception after we throughly checked our room to which we were told the staff were aware of the perfume ‘incident’. When questioned they said upon arrival to the room the perfume was already smashed. This was inaccurate as the item was not left on a smashable surface and we would not have reported the item missing had we broken it ourselves. The staff failed to apologise or inform us of the incident, and when questioned all staff were knowledgeable about the ‘incident’. After trying to resolve the situation, they then accused us of having smashed the bottle ourselves instead of offering to rectify the situation or offering a solution. The item was obviously stolen as we didn’t smash it and, had they accidentally smashed the perfume whilst cleaning, the room would have smelled potent given it was a brand new, full bottle of perfume. We asked to speak to the manager who was rude, changed her story multiple times after consulting with back of house, laughed at us and said she couldn’t understand us despite speaking perfect English. We were also told to “f*ck off” and to contact the police if we wanted anything done about the situation. Would not recommend staying here.

A luxury, very clean place. I like it very much and the girls' attention was great. I recommend it.

Remote urban hotel in northern Madrid. Staff not helpful, did not appear to be happy dealing with customers, like they were an inconvenience. No kettle in room as they have a coffee shop which is never open. Internal noise from other rooms was a problem, sound proofing is terrible. Also bin lorry comes around midnight, right outside our window.

We travel with 40 students aged 12 and the treatment of all staff was excellent. The rooms and bathrooms are spacious and the bed is very comfortable. The breakfast is very varied and the dinner is wonderful. There is a very good location. We congratulate all the staff of reception, restaurant and cleaning.