Selina Cuenca

Selina Cuenca Reviews

Selina Cuenca

Calle Larga 7-93 y, Cuenca, EcuadorView Hotel Details
Selina Cuenca
Selina CuencaSelina CuencaSelina Cuenca
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1 night

Selina Cuenca Guest Reviews

3.9/5
Good
32 review
Verified reviews
Location4.0
Amenities3.9
Service3.9
Cleanliness3.9
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All Reviews(32)
Positive reviews(24)
Reviews with photos/video(6)
Negative reviews(8)
Josue Montés de Oca
Standard Room
Stayed in Jun 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jun 10, 2023
Exelente place with lots of activities and thing to do very close to the center of the city the service is very good and one characteristic of this place I like the most is the common kitchen where you can prepare your own food
Eli97
Small Room
Stayed in Jan 2023
Solo travelers
10 review
4.2/5
Very Good
Posted on Jan 23, 2023
It was such a nice place to stay. It was in the center and the people there was so nice, always helping.
Milloyo
Standard Room
Stayed in Aug 2023
Family
28 review
3.7/5
Posted on Aug 29, 2023
Very good location in terms of distance to the center but if you are looking for tranquility this is not the place, it is full of bars. On a Saturday night you can't sleep until 3am since there is a disco next to it. The wifi does not reach the rooms well. If you get up late you run out of hot water for the shower and it can be quite cold in the mornings.
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Guest User
Standard Twin Room
Stayed in Jan 2023
Friends
5 review
4.0/5
Very Good
Posted on Jan 28, 2023
The service is first-class, the staff are very patient and enthusiastic, they can communicate in English and Spanish, the environment is first-class, it's like living in an old castle, it doesn't look big, but it's actually quite extraordinary. It's just that the Wi-Fi signal in the room is not very good. Maybe the room is too far away and the signal needs to be adjusted. It would be better.
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Luke
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 28, 2024
Our stay was great! We always come back to selinas everytime we travel to cuenca.
Siu Shan
Stayed in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 6, 2023
Reception service is great and helpful. Decent breakfast. Prepare waiting 10 minutes for hot water shower and noise music until 3am.
Guest User
Stayed in Aug 2023
Other
0 review
5.0/5
Outstanding
Posted on Aug 15, 2023
The vibe is truly unique, and there is enough to explore inside and outside of the property. You can enjoy a wonderful meal on the outside roof terrace, and you are within a minutes' walk of the city centre. I would definitely come here again when visiting Cuenca!
Response from Property: Dear Viyella, at the Selina we work hard to make your stay enjoyable, we are very glad you liked it, we hope you visit us again soon.
Guest User
Stayed in Jul 2023
Other
0 review
4.0/5
Very Good
Posted on Jul 6, 2023
Overall, this was a really great, affordable, and centrally located hostel. However, there were a few downsides. To start with the pros, the location of this hostel is excellent. It is walking distance to the main Plaza De San Francisco, and on a centrally located Main Street. The location is very safe, and I never felt unsafe despite traveling solo. There are also many wonderful facilities, like yoga, breakfast, great wifi, a coworking space, and a masseuse that they can bring in. The wifi was fast and worked throughout the hostel without a hitch. The main con of this hostel is that it is extremely loud on the weekends. Expect to hear loud club music from around 9:30pm-4:00am on the weekends. Luckily I had noise cancelling headphones, but even with that it was difficult to sleep. So if you like partying and don’t mind club music with loud bass clearly in your room late at night, then staying here on the weekends might be for you. Otherwise, I would highly recommend this hotel only for weeknight stays, because it was difficult to sleep with the noise. The showers also didn’t seem to get hot water. Other than that, it’s a really nice hostel, and all of the pros outweighed the cons for me.
Guest User
Stayed in Mar 2023
Other
0 review
5.0/5
Outstanding
Posted on Mar 17, 2023
Selina was awesome. Super cool hostel, almost more of a hotel. They had an awesome co-working space for remote works, we didn't need it, but it definitely inspired me to look for a remote job when we got back. Room was clean, cool building with lots of services and a free walking tour, great location. My only complain would be that the free breakfast was pretty bad.
Response from Property: Dear Nicole, at the Selina we work hard to make your stay enjoyable, we are very glad you liked it, we are sorry that the breakfast was not according to your expectations, we will try to improve it we hope you visit us soon.
Guest User
Stayed in Jan 2023
Other
0 review
5.0/5
Outstanding
Posted on Jan 31, 2023
I've been in Cuenca around 10 times already and been to at least 8 different hotels and airbns, but Selina Cuenca is just perfect. The location of the hotel is the best, you are two steps away from cuenca old town, in front of the river, you cross the river through the multiple bridges and bam you are in the downtown cuenca. The hotel is beautiful, rooms, terrace, everything.
Response from Property: Hello how are you, we wish you a nice. We are super happy that your stay was wonderful, we hope you come back :)
Giovanna
Stayed in Aug 2022
Family
2.0/5
Posted on Aug 27, 2022
I liked the breakfast and the hotel is in an area of ​​bars, karaoke bars, discos impossible to rest, only one day they cleaned the room, every time you walked the floor sounded... I asked for a room change but it was not possible...
David
Stayed in Aug 2022
Other
3.0/5
Posted on Aug 6, 2022
I was charged more than ******* promised. My room was overlooking a very busy street and three of the eight nights incredibly loud music from a club blared into my room until 3 am. The staff was mostly friendly but Spanish is a necessity. I loved the room, bed was very comfortable, and the deck overlooking the Rio Tomabamba was my favorite place in the City.
Guest User
Stayed in Jan 2022
Couples
0 review
3.0/5
Posted on Jan 9, 2022
Attention in the front desk really good. The rooms were nice but not the best for the price. The carpet all around the building looks a bit dirty. Besides that the ceiling had some leak. But the most annoying thing is the personal that didn’t wear face mask (in COVID pandemic) even though they prepare the drinks.
Response from Property: Dear Pancho We are happy to receive positive feedback. Regarding the negatives we take very seriously and work to improve. We are going to improve what you tell us so that your return is much more pleasant. Thank you very much for being part of the selina ecosystem.
Guest User
Stayed in Aug 2021
Solo travelers
0 review
4.0/5
Very Good
Posted on Aug 22, 2021
This was one of the nicer hostels I have stayed at, it had a lot of character and offered a lot of activities even though most of them are on hold right now. The first night I got there the room that I was in was freezing cold so the next morning I asked for another one. They did that, and I had a much warmer location. Kudos to the front desk people for working with me, especially Victor and Rene.
FRANCISCO
Stayed in Jan 2024
Other
2.0/5
Posted on Jan 6, 2024
The room they assigned us did not have ventilation, the window was internal towards a corridor, if that was specified in the reservation, I would not have purchased it. The bathroom fan didn't work either. The staff was friendly, but could not solve my room change request. All this contrasts with how pleasant breakfast is on the rooftop overlooking the river. The building is very old, you can hear people walking and talking in the adjacent and upper rooms. The last day a cockroach appeared in the bathroom.
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