Hotel Misión Grand Cuernavaca
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cuernavaca
Hotel Misión Grand Cuernavaca
Galeana 29, Cuernavaca, Morelos 62440, Mexico
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With a stay at Hotel Misión Grand Cuernavaca in Cuernavaca, you'll be within a 10-minute drive of Galerias Cuernavaca Mall and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. This hotel is 17.5 mi (28.1 km) from Tepozteco Pyramid and 1.1 mi (1.8 km) from Juan Soriano Museum.Show More
We Price Match
4.2/5Very Good·Cleanliness: 4.2
All 43 Reviews
Amenities
Golf courseSpaMassage roomParkingFree24-hour front deskLuggage storageConference roomMulti-function roomWi-Fi in public areasFree
All Amenities
Surroundings
Landmarks: Jardinería Acuática
(180m)
Landmarks: Ethnobotanical Garden and Museum of Traditional Medicine
(420m)
Landmarks: Comunidad Parroquial San Miguel, Acapantzingo.
(440m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Premium Room
Non-smoking
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1
Deluxe Room
Non-smoking
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Guest Reviews
4.2/5
Very Good
43 reviews
Verified Reviews- Cleanliness4.2
- Amenities4.2
- Location4.2
- Service4.2
Average for similar properties in Cuernavaca
RoqueV Hernández
August 20, 2023
The hotel is beautiful and makes you feel in Cuernavaca. The only bad thing is the air conditioning, it is already old and it makes a lot of noise.
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Hilda Carballo
May 15, 2023
Everything super good, the staff is friendly and the hotel is excellent for business travelers.
They certainly have high standards of cleanliness and a good standard.
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Guest User
June 27, 2022
The hotel was relatively good and acceptable, I had a problem with my reservation and they made me lose the event for which I went to Cuernavaca, this was due to the application through which I made the reservation, they told me the very day that I had canceled and to take out my things, I showed them the emails and messages where it said that it was confirmed and a lady through Whatsapp messages said to take us out, that the refund would fall later and that it was none of her business, the people from the hotel were dialing too much to the degree to go to the room with security people to get us out of the room, they realized we were leaving and it didn't matter, I lost my reservation for the event we went to
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Vacation46739312616
April 28, 2024
Terrible atención al cliente por la recepcionista Selene, agresiva y grosera, habitaciones con insectos y no hay espacio para comer en restaurante porque ocupan gran espacio los empleados para comer, me acerque a una señora llamada Claudia quien no me dio respuesta acerca de los insectos en la habitación, y en recepción la recepcionista Selene estuvo todo el tiempo sentada riéndose de mi caso con los meseros, realmente mal y aún me pidieron llenar un cuestionario en mi check out cuando mi estadía realmente fue un desastre
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Raul A
April 25, 2024
Excelente atención del Señor Vicente y su esposa Selene! La habitación tenía mucho cabello, y no hay elevadores. El restaurante deja mucho que decir, atención lenta, la comida del bufet super seca, y las limonadas depende quien las haga, porque siempre saben diferentes, a veces buena a veces horrible.
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Martha R
April 22, 2024
Excelente trato de todo el personal del hotel, en especial de Mayte y Vicente. Son personas super amables, atentos y tienen un trato increíble. Siempre al pendiente de que la experiencia en el hotel fuera de la mejor calidad. Incluso cuando reportamos que el aire acondicionado de la habitación no funcionaba correctamente, nos cambiaron de habitación para que pudieran reparar el aire de esa habitación sin provocar molestias ni un solo momento. Las instalaciones del hotel muy bonitas y el recorrido del sábado en la noche con "Carlota" fue muy lindo, excelente voz de la chica que interpreta a Carlota
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Alessandra L
April 17, 2024
El lugar no cuenta con elevadores pues está construida en una edificación antigua, hay 3 pisos pero si te toca el último si sufres para llegar con equipaje. El personal atento pero lento para todos los servicios. La limpieza de las habitaciones las hacen muy tarde y en el restaurante se tardan mucho para atenderte. Ofrecen servicios de spa que no probé pero si hay oferta. No me pareció un gran lugar para quedarse en Cuernavaca. Tampoco por la ubicación.
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Y9668FValejandrop
March 28, 2024
Pésima experiencia, no les recomiendo este hotel. Hice mi reservacion, di mi tarjeta de crédito, te amenzan que si no llegas te cobran una noche, aceptas sus condiciones porque así es esto y así estamos acostumbrados. El día de nuestra llegada, dos horas antes de la.entrada al hotel, se nos notificó ppr telefono que nuestra reserva habia sido cancelada, que porque habían sobrevendido el hotel. Que poco profesionalismo, que poca credibilidad, que falta de atención. Pero eso.si, si ellos.fallan no son buenos para recompensar con una noche, asi como ellos te amenzan de que si no apareces te cobran. No les recomiendo que les crean si hacen sus reservaciones o bien confirmen todos los días a cada hora. Quise hablar con el Gerente para ver como nos pueden recompensar y que creen??. Jamas me tomaron la llamada.. Felicidades y muchas gracias por ser tan atentos y amables.
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Guest User
March 23, 2024
Emmanuel was courteous and very friendly as he helped us carry our bags to our rooms. The hotel is in the city, but once inside the property, it felt like you were away from the city. The room was bigger than I thought and had a great balcony. It was quiet as well. The furniture in the room might need to be replaced. However, the bed was great.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
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Property Description
- Opened: 2016
- Number of Rooms: 85
With a stay at Hotel Misión Grand Cuernavaca in Cuernavaca, you'll be within a 10-minute drive of Galerias Cuernavaca Mall and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine. This hotel is 17.5 mi (28.1 km) from Tepozteco Pyramid and 1.1 mi (1.8 km) from Juan Soriano Museum.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Del Pueblito, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Del Pueblito, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Golf course
Spa
Massage room
ParkingFree
24-hour front desk
Luggage storage
Conference roomAdditional charge
Multi-function room
Wi-Fi in public areasFree
Spa
Conference room
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