Courtyard by Marriott Culver City Los Angeles Guest Reviews
4/5
Very Good
117 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.9
Service3.8
Cleanliness3.9
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All reviews(117)
Positive reviews(14)
Reviews with photos/video(3)
Awesome stay(6)
Great service(6)
Negative reviews(3)
ZoeVH
King Room with Sofa Bed
Stayed in Jul 2024
Family
17 review
3.2/5
Posted on Jul 30, 2024
Our experience at this hotel was extremely mixed. I’ll list the good points first, and then mention issues we had, as they were quite significant.
Pros: The location was great, close to the airport (about a 12 minute drive) and also right next to a huge mall with a Target and many restaurants, several grocery stories, Starbucks, etc. Super convenient for flying in/out of LAX and also getting around various locations in LA.
The aesthetics of the lobby are generally nice and it seems like it’s been renovated recently. There’s also free (and delicious) chocolate chip cookies in the lobby around 5:30 each evening.
The front desk staff are generally helpful and responsive.
Finally, to the cons:
Most of our gripes are related to the hotel’s housekeeping service. The housekeeping service at this hotel was the worst I have ever experienced. We constantly had to call and ask for basic necessities the weren’t replenished: no wash clothes or hand towels, no bedding for the couch bed, several times they failed to take the very full trash out, etc. Worst perhaps of all was how they never changed the paper, ice biner, or glass cups in the room. We used the glasses on the first night of our stay, the next day they took one of the dirty glasses and left the other, never giving us cleans ones or taking the dirty glass for the entirety of our 5 day stay (see photo). They also didn’t replenish the paper coffee cups.
At the end of our stay we shared our dissatisfaction with the front desk manager over the poor housekeeping services and she was very understanding and apologetic and there was any way she could make it up to us, which was very appreciated.
Neel Kapadia
King Room with Sofa Bed
Stayed in Jun 2024
Business travelers
8 review
3.2/5
Posted on Jun 14, 2024
I was not given the room that me and one of my colleagues booked by saying its over booked and error by system. We have asked to change on next day. And front dest seems to not feel guilty at all and given some $10-20 coupon and we feel its very regular for them. Dont like they treat the way in this situation. Also have less water flow in shower and basin.
Otherwise bed, rooms and location is good as per my works.
MKS87
King Room with Sofa Bed
Stayed in Jul 2023
Family
8 review
4.7/5
Amazing
Posted on Jul 11, 2023
Great place to stay near LAX. Room was spacious and very clean.
Guest User
Two Queen Room
Stayed in Jul 2024
Family
2 review
4.0/5
Very Good
Posted on Aug 8, 2024
Nice and Good
Cicicicici
King Room with Sofa Bed
Stayed in Nov 2022
Business travelers
21 review
5.0/5
Outstanding
Posted on Feb 2, 2023
Like it but hope it can be lower priced
Draghignazzo
King Room with Sofa Bed
Stayed in Nov 2021
Travel with friends
129 review
1.0/5
Posted on Nov 15, 2021
Cheap place. Not friendly staff. A lot of add-on. Noisy rooms. Not coming back.
Guest User
High Floor King Room with Sofa Bed
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2023
good..
Guest User
King Room with Sofa Bed
Stayed in Mar 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel has a good location, with shopping malls and catering services nearby, within walking distance; the rooms are spacious, tidy, clean and hygienic; the facilities are complete and comfortable; the front desk staff is friendly and friendly!
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6/8
Anonymous User
King Room with Sofa Bed
Stayed in Aug 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Aug 6, 2024
Very good service attitude, clean and comfortable environment
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Gaby529
King Room with Sofa Bed
Stayed in Mar 2024
Business travelers
51 review
5.0/5
Outstanding
Posted on Mar 29, 2024
Nice decoration and good service
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家中有隻食錢獸
King Room with Sofa Bed
Stayed in Feb 2023
Business travelers
5 review
2.5/5
Posted on Apr 4, 2023
Hotel facilities and rooms are very old, gray feeling, sanitation is average, there is nothing near the hotel, breakfast options are few, the quality is average, and the service attitude is OK, but it is not recommended to stay.
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DorGorDAD
Two Queen Room
Stayed in Jul 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Oct 13, 2023
Hygiene: tidy
nice environment
Service: warm
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Guest User
Two Queen Room
Stayed in Mar 2023
Business travelers
27 review
4.7/5
Amazing
Posted on May 20, 2023
The front desk service is very good, the room is average
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Guest User
King Room with Sofa Bed
Stayed in Sep 2022
Business travelers
1 review
4.0/5
Very Good
Posted on Sep 14, 2022
The staff were friendly and the room condition was good, and it was nice to have a comfortable stay.