Mariah B
May 25, 2024
We are currently staying here for Memorial day weekend. This hotel is in extreme disrepair. There are random broken equipment in many stairwells and entrances. Everywhere you look there is something broken or dirty. What is worst overall is the smell. It smells terrible in the entire complex. Hallways, lobby and especially the rooms. The pool area smells just awful and is in terrible disrepair. The pool is dirty and hazy. The rooms are in bad shape, smell awful and not really that clean. The bathroom had so much hair in the shower. I had to clean the entire room upon check in. I checked the beds and they actually look ok. However, It’s so bad, we are moving to a different hotel tomorrow. We booked Sat-Monday but we can’t stay here a second longer. So we are losing money by booking somewhere else. If we could we would have left tonight. The front desk has a line of people at all times. I can see that they are trying to renovate some items but it’s just not enough. We wanted a nice relaxing trip for our kids and wound up with this horrible experience. It’s shameful to charge so much money for absolutely terrible conditions.