Hotels near GKY Gading Serpong, Curug Sangereng

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

The service was good and helpful. The room was comfortable. Bed linen appears a bit dirty, bath towels and bath mat was not clean enough.

Wonderful stay at atria hotel gading serpong! Excellent service from Ms. Adele at the front desk🥰🫶🏼 stay comfy and room was clean. Breakfast was good, very nice set up menu at the restaurant❤️✨ Thank youu guys

After helping in an isolated community developing organic farming projects it was refreshing to arrive at the Olive. The first night I slept so well - great shower and large bed. Then for the three mornings ordered the 'all day breakfast', which was great. The staff were very helpful and went out of their way to help. One of them, Teguh, was very helpful as was Deasy in the restaraunt. The beef ribs are outstanding. It's also close to get to nearby malls using Grab - and only an hour or so to the airport. Looking forward to my next Olive visit.

selalu happy staycation di sini. hotelnya tenang

The rooms are spacious, comfortable, the staffs are also kind. I was there for 2 days because I had some business with my girlfriend who was in Tangerang. I think the place is strategic, but the main lights are not bright enough. I hope I can stay here again ~

First time finding a hotel that is adjacent to the Mall in the Bintaro area, directly adjacent to Plaza Bintaro Jaya, the first Mall in Bintaro, the area is quite well integrated, so that it becomes comfortable staying at this hotel, opposite the hotel there is a Hospital, 2 star Facilities which provided quite good, as well as clean. Ball Room facilities and breakfast menu are quite good, near access to the Mall, so many choices of food and entertainment until evening, occasionally heard Live music from the mall, this hotel is worth a try

What an excellent and surprising services of the hotel staff since the front office who are really nice and helpfull and including the room boy who are really understand their job description to give the guest of hotel a premium services and lovely hospitality. Great and keep it as its and make it better Always.

Decisamente difficile da trovare, sconosciuto anche ai negozianti. Si trova alle partenze del terminal 3, piano 2 zona 4, dietro ai banchi delle partenze E, vicino al KFC. Posizione favolosa, tra ristoranti e negozi e perfetto per un comodo check-in mattiniero. Stanza pulita e comoda, letto confortevole e bel bagno. AC con macchina tipo pinguino molto rumorosa ma una volta rinfrescata la stanza si può anche spegnere. Pareti sottili che facevano sentire anche il bambino che tossiva nella stanza a fianco. Consigliato per la posizione ma portatevi i tappi

Hotel with great customer service team. We stay inside 2 single bed room. We have fantastic stay too. Refillable water jug, shampoo&soap. I support these actions as they are towards to environtmental friendly approach.there is aiport shuttle between hotel and jakarta airport.it is free of charge.only hoka bento reataurant nearby the area, it is for take away service only and not for dine in. Never notice there is cafe or supermarket nearby. Daan mogot mall is nearby but you will need to take a grab.