Hotels near Loadingdock Sumarecon Mall Serpong, Curug Sangereng

The service was good and helpful. The room was comfortable. Bed linen appears a bit dirty, bath towels and bath mat was not clean enough.

Check in after long day business meeting and can't wait to take break just for taking shower and get a cup of nice coffee...and finally I arrived at Fame Hotel Gading Serpong. I love the hotel especially the color & music, on the check in process it was went well and there's a young lady stand up beside the FO staff listening and observing all the process. The following day I met her again at the Lobby and she approach me just to say hallo, asked about my experience and feedback gently and at the same time she over me a cup of coffee even though she knew I have done my breakfast. I know she's very knew work with Fame Hotel Gading Serpong however she's ( Iren ) is very important asset for the company. I am wring this feedback not because she over me a cup of coffee. She's really showcased her roles as hotelier. Nice to meet you Iren and I will comeback and thank you for your warmest hospitality.

The lobby is not located in the ground floor and unfortunately none of the staff informed us until we got confused and asked but the concierge staff were friendly and helpful though. Receptionist helped us to check-in and offered to join the JHL membership so I did (need to download the app which quite troublesome). Anyway I joined the member and the receptionist gave a voucher for free welcome drinks that we can use in the restaurant. The voucher only valid for 1 day so after rest for a while, we decided to go to the restaurant to use the voucher. We went to the restaurant in G floor I guess I can't remember (around 4-5 PM) and the staff told us that the restaurant already closed since they need to prepare for breakfast(?) and advised us to go to first floor to use the voucher and again the staff didn't even let us which first floor and how to get there. So we went up to the lobby / receptionist counter to check and the receptionist doesn't even know where we can use the voucher and instead, she asked me back which first floor was the staff referring to. In the end the staff called the restaurant to confirmed and guided us on how to go to first floor. When we arrived in the restaurant at the first floor, the staff told us the we can't use the voucher, the voucher can only be use on the restaurant in G floor and the first floor's restaurant is only for dinner. I don't mind if the voucher can't be use after specific time but the receptionist mentioned it will be valid for the whole day with no specific time. After went back and forth between restaurant and reception, we have no intention to use the voucher anymore, so we went to the receptionist and gave the voucher back. The manager - Ms. Jessica was very friendly and listen to our story. The F&B staff were not friendly and there was no communication at all between F&B and Front office. The room was okay but they didn't really checked the room, the phone was not even charged and we can't use it, I have to go to the other room to call the receptionist.

Strategic location, a hotel with a simple concept but does not reduce the comfort of its guests. Wifi is fast, the bed is very comfortable, the clean sheets and the pillows are comfortable (so much I imagined the sheets and a gray pillow gloves in the photo) The size of the room is not too big, not too small. Fit for Indonesian size. The concept of a unique bathroom (the cabin model and the hot water shower that flows smoothly) No key-card required to turn on the electricity system, so I could leave the room with the AC and the lights kept on. A very recomended hotel for travelers who want to stay at affordable prices and comfortable room facilities

selalu happy staycation di sini. hotelnya tenang

The rooms are spacious, comfortable, the staffs are also kind. I was there for 2 days because I had some business with my girlfriend who was in Tangerang. I think the place is strategic, but the main lights are not bright enough. I hope I can stay here again ~

Still a favorite staycation spot. friendly staff, fast check-in, strategic location, facilities according to the description, often get a good room view, anyway, I will often come back here again.

First time finding a hotel that is adjacent to the Mall in the Bintaro area, directly adjacent to Plaza Bintaro Jaya, the first Mall in Bintaro, the area is quite well integrated, so that it becomes comfortable staying at this hotel, opposite the hotel there is a Hospital, 2 star Facilities which provided quite good, as well as clean. Ball Room facilities and breakfast menu are quite good, near access to the Mall, so many choices of food and entertainment until evening, occasionally heard Live music from the mall, this hotel is worth a try

Decisamente difficile da trovare, sconosciuto anche ai negozianti. Si trova alle partenze del terminal 3, piano 2 zona 4, dietro ai banchi delle partenze E, vicino al KFC. Posizione favolosa, tra ristoranti e negozi e perfetto per un comodo check-in mattiniero. Stanza pulita e comoda, letto confortevole e bel bagno. AC con macchina tipo pinguino molto rumorosa ma una volta rinfrescata la stanza si può anche spegnere. Pareti sottili che facevano sentire anche il bambino che tossiva nella stanza a fianco. Consigliato per la posizione ma portatevi i tappi

Perfect place to relax before a long flight with sauna cold and hit jacuzzi pool (open till 10pm).They also provided a free shuttle to the airport each hour and it’s really close like 15min. It would be nice to have an outlet close to the bed.