Dash Box Hotel Cyberjaya

Dash Box Hotel Cyberjaya Reviews

Dash Box Hotel Cyberjaya

Persiaran APEC, Cyber 8, Cyberjaya, Selangor, 63000, MalaysiaView Hotel Details
Dash Box Hotel Cyberjaya
Dash Box Hotel CyberjayaDash Box Hotel CyberjayaDash Box Hotel Cyberjaya
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Dash Box Hotel Cyberjaya Guest Reviews

4.3/5
Very Good
144 review
Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.2
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All reviews(144)
Positive reviews(136)
Reviews with photos/video(71)
Awesome stay(55)
Great swimming pool(37)
Perfect for kids(23)
Awesome rooms(16)
Loved the view(12)
Friendly owner(12)
Great location(10)
Classy environment(6)
Negative reviews(8)
MD AZNI
Dash Twin Garden Studio
Stayed in Sep 2024
Family
10 review
4.5/5
Great
Posted on Oct 15, 2024
Good place for klang valley people weekend getaway. But need to improve check in procedure and housekeeping during peak time. Overall is good.
YuLiE MaHmuD
Dash Twin Garden Studio
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Thanks for the service
Response from Property: Hi Yulie Mahmud, We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you and have a nice day! Best Regards, Mohd Fairuz Asst.Front Office Manager Dash Box Hotel, Cyberjaya
Guest User
Dash King Garden Studio
Stayed in Mar 2024
Family
12 review
4.7/5
Amazing
Posted on Apr 29, 2024
The pool is nice! Kids loved it.
Response from Property: Thank you for sharing your rating of our hotel. We look forward to welcoming you back for another exceptional stay. Thank you and have a nice day! Best Regards, Mohd Fairuz Asst.Front Office Manager Dash Box Hotel, Cyberjaya.
failiza fazil
Dash King Garden Studio
Stayed in Jun 2024
Couples
6 review
4.0/5
Very Good
Posted on Jul 16, 2024
Smooth check in. Nice room. Spacious. Staff was friendly. The breakfast tasted good but I was waiting for 5 mins to be served. Not a buffet style.
Response from Property: Dear Ms. Failiza, We are so glad you enjoyed your stay. It is wonderful our facilities are convenience for you to enjoy. Your review is welcomed and appreciated for sure we will improve more and betterment for all. Thank you for staying with us.Best Regard Guest Relation Officer
Nisaxiaojie
Studio King Pool
Stayed in May 2024
Family
17 review
5.0/5
Outstanding
Posted on Jun 22, 2024
All are great. Breakfast nice and variety Room clean and pool big. Can swim till 9pm
Response from Property: Hi Nisaxiaojie, Thank you for sharing your rating of our hotel. We look forward to welcoming you back for another exceptional stay. Thank you and have a nice day! Best Regards, Mohd Fairuz Asst.Front Office Manager Dash Box Hotel, Cyberjaya.
Anonymous User
Studio King Pool
Stayed in Sep 2023
Family
1 review
2.2/5
Posted on Oct 14, 2023
The swimming pool was superb. But very dissapointed with toilet conditions, seems like poor maintainance . Hopefully the management can improve in future.
Response from Property: Hi,Thank you for taking the time to share your review with us. We will improve our toilet cleanliness and condition as you mentioned. we appreciate the feedback and have reviewed it with our team to foster improvements. Thank you again for your review and we hope you will consider staying with us again. Best Regards,FarouqOperation ManagerDash Box Hotel, Cyberjaya
JNA
Studio King Pool
Stayed in Aug 2023
Family
3 review
4.5/5
Great
Posted on Oct 30, 2023
Amazing we had a room right in front of the pool, it's also great that even at night the water felt warm. There were only 2 slides but it's enough for even an adult to enjoy the pool. Less a star as there was no bath mat and hand towel. The hotel has limited food choices but grab and foodpanda is in abundance. Parking space right in front of the door was also very convenient especially if you bring kids and have a lot of luggage. Overall my kids enjoyed the short stay.
Response from Property: Hi,Thank you for sharing your rating of our hotel. We look forward to welcoming you back for another exceptional stay.Thank you and have a nice day!Best Regards,FarouqOperation ManagerDash Box Hotel, Cyberjaya.
Guest User
Studio King Garden No View
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on Jun 9, 2024
Hotel room was okay.nice n clean.but no gym n wifi n tv channels just basic
Response from Property: Hi, Thank you for letting us know about the issues that you experienced during your recent stay. Our team is aware of the matter and will fix it immediately. Regards the Gym we are close for upgrading the item inside we are truly sorry for the inconvenience for your stay. Thanks again for your feedback and we will make sure our customers' satisfaction is our top priority. Best Regards, Mohd Fairuz Asst. Front Office Manager Dash Box Hotel,Cyberjaya
Vnieho
Studio King Pool
Stayed in Aug 2023
Couples
7 review
3.7/5
Posted on Sep 15, 2023
Nice View. But pool consider not clean. Full of dry leaves. Some of the guest play in the pool without proper wear. Like just sleeping suit. But nobody staff or guard to control. The room full of hair and mamee snack on the floor. Terrible expirience in their restaurant. Take forever to serve. We order pizza, mushroom soup, chicken tender and salmon salad and lemon tea(rm14). Cost around rm110+. This price had cancel mushroom soup. (super salty) Only pizza can put in mouth. (no fresh basil like show in menu). Small salad bowl cost rm30 exclude 10% and 6%tax yet. Chicken tender come with a drumstick steak. 😵💫 French friea like reheat many times. The price absolutely not worth to wait so long and pay. No return. Not recommend. Oh yea, dont expect hotel supplies same like photos show. And the room full of rusted. Becox they use alot of iron furniture. Total different. Sorry no picture provide. U can visit if u dont believe. 😅
Response from Property: Dear Ms. Ho Thank you for sharing your rating of our hotel. We apologize for the inconvenience during your stay, we have taken your feedback on board and we will make improvements accordingly, we look forward to welcoming you back. Thank you and have a nice day! Best Regards Mohd FairuzAsst Front Office Manager
Guest User
Dash King Garden Studio
Stayed in Aug 2023
Business travelers
17 review
4.2/5
Very Good
Posted on Sep 6, 2023
Very nice location at heart of Cyberjaya, easy to acces and we can park at the front of our unit. The check in process also easy and warm welcoming by staff. The most attractive is the swimming pool is wide and open until night. the only thing hotel need to be done is CLEANLINESS in the bathroom. I dont want to mention here but management need to take it seriously. I have stayed here several time and the condition getting worse.
Response from Property: Hi,We re sorry to hear that you had a bad experience with us. We appreciate your feedback and will work hard to improve our service in the future. Thanks again for your review and we hope you will consider staying with us again.Thank you and have a nice day!Best Regards,FarouqOperation Manager
CkYah
Dash Deluxe Pool View Room
Stayed in Aug 2023
Family
2 review
4.2/5
Very Good
Posted on Nov 15, 2023
Best features is the pool of course serene atmosphere and nice surroundings.
Response from Property: Hi Ck Yah,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Thank you and have a nice day!Best Regards,FarouqOperation ManagerDash Box Hotel, Cyberjaya
Khxyrul_
Studio King Pool
Stayed in Jul 2023
Family
9 review
5.0/5
Outstanding
Posted on Aug 22, 2023
This hotel is great for families stay. The pool view is fantastic. My child love the view and pool, ofcourse.
Response from Property: Hi,Thank you for your kind words! We're glad you're happy staying with us. We look forward to having you back with us.Best Regards,Farouq Operation ManagerDash Box Hotel,Cyberjaya
Anonymous User
Dash King Garden Studio
Stayed in Jul 2023
Business travelers
3 review
3.5/5
Posted on Aug 23, 2023
Pros - Nice welcome by the hotel counter staff. The check out process was also made easy. The swimming pool was good and kid friendly if u are to bring your kids along. There is a big “Dash Box” trademark on entrance to swimming pool. Location is also in middle of Cyberjaya with some nearby fast food restaurants Cons - Stayed there few days but there was no any day the room was cleaned up every day or every other day. However apperance of the room u got on arrival will like that throughout stay as hotel staff will never enter your room back to clean up, replace toiletries or mineral water bottles. Rubbish needs to be left outside the room every day if u need it to be removed by hotel. Even by putting rubbish outside the room hotel staff will never enter the room to clean up or change toiletries. The toiletries will never be replaced by hotel and you need to use the same toiletries you got on arrival throughout the stay especially body wash, shampoo, a soap and toothpaste. The 2 mineral water bottles you got on arrival will be the only mineral water provided by the hotel throughout the stay. Just imagine if u are to stay there for a week. U need to get your own toiletries and mineral water rest of your stay as the ones provided will only last for a day or two. Same rule apply for the two towels provided too. It is probably ok to use same towels for 1-2 days but may not be for kore than that. Swimming pool at night is full with mosquitoes. Be reminded to wear a long sleeve cloth and pant if to stay around swimming pool at night Considering this kind of service provided by hotel (pros and cons) it does not seem to be worth for money or price paid. Prove me wrong. If no improvement by hotel management believe me u will see the same review will be given by other customers too
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay, including the cleanliness of the room and the service you received when you stay. This is not reflective of our standards, and we are taking immediate action to address these concerns.Please know that we value your comments, and we will be reviewing our training procedures to ensure that all guests are treated with the utmost respect.Thank you once again for your valuable feedback.Warm regards,Mohd Fairuz Asst. Front Office Manager
Anonymous User
Dash King Garden Studio
Stayed in Jul 2023
Family
14 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Evythings goods Good location good service Staff very helpful Will repeat for staycation Thank you
Response from Property: Hi,Thank you for your kind words! We're glad you're happy staying with us. We look forward to having you back with us.Best Regards,Farouq Operation ManagerDash Box Hotel,Cyberjaya
Chris Ding
Dash King Garden Studio
Stayed in Jun 2023
Business travelers
70 review
1.0/5
Posted on Jul 27, 2023
This is the most lousier hotel in Malaysia. I want complain Trips.com & hotel provide the unforgiving experience. I booked this hotel on 27th. But Trip.com show I book date is 26th. 26th I was stayed another hotel. When I reached this Dash hotel. They said will change date for me. They let My mother waited there for 5 hours not let her check In. They are truly a Ruthless company. This is government connections based hotel. Very very lousy environment, dirty environment & cheating hotel. I contact Trip.com at that time. Robot message not solve the problem for me. My money paid has burned. Trip.com also a not professional platform. The dash hotel is the lousy hotel in Malaysia. They kept asked me pay double. And lied my mom only 3pm can check-in. After that, they also said can not found booking number from their system. Later change excuses again, ask me pay extra money to them. I refused. One of their staff in counter agreed with me said they should refund my money if they refused let me stay in. Very disappointed. It’s part of culture in Malaysia
Response from Property: Dear Chris.Thank you for choosing us for staycation and it was our pleasure to have you during your recent getaway. We apologize the incident happen during check in time, we appreciate your valuable feedback and rest assured that the management has taken it seriously for future improvements. Guests’ satisfaction is our utmost priority, and we are committed to meeting your needs and expectations. We hope to welcome you again soon with a different impression.Thank you and Best RegardMohd Fairuz Assit.Front Office Manager