Sheraton Grand Danang Resort & Convention Center Reviews
Sheraton Grand Danang Resort & Convention Center
35 Trường Sa, Street, Quan Ngu Hanh Son, Da Nang, VietnamView Hotel Details
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Sheraton Grand Danang Resort & Convention Center Guest Reviews
4.5/5
Great
100 review
Verified reviewsLocation4.1
Amenities4.4
Service4.7
Cleanliness4.6
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All Reviews(100)
Positive reviews(98)
Reviews with photos/video(43)
Friendly host(43)
Awesome stay(42)
Great swimming pool(36)
Delicious breakfast(20)
Awesome rooms(12)
Classy environment(5)
Quiet & comfortable(5)
Has an infinity pool(3)
Negative reviews(2)
Guest User
Deluxe Pool View, 2 Twin/Single Beds Room
Stayed in May 2024
Family
1 review
Great
Posted on May 26, 2024
Very huge infinity pool where ppl can even kayak in it! Highly recommend to go for the breakfast with pretty decent spread and good coffee, even better than some cafe in Vietnam. Location is between danang and hoi ann it's good for those wishes to visit the 2 places but not for party goer as there are nothing nearby. Nevertheless, can easily get a grab to go around so the remote location is not an issue. Service was superb
Response from Property: Dear Valued Guest,Thank you for your feedback! We're thrilled to hear that you experienced attentive and enthusiastic service from our staff and enjoyed the elegant surroundings. Your satisfaction is our priority, and we're delighted that we could provide you with a memorable experience. If there's anything else we can do to enhance your next visit, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay!Warm regards,Sheraton Grand Danang Resort Team.
Ennie
Deluxe Partial Sea View, 2 Twin/Single Beds Room
Stayed in Mar 2024
Couples
1 review
Very Good
Posted on Mar 16, 2024
Great service. Good in house restaurants serving delicious food, must try the grill for their steak.
Love the 250m pool and in room dining option.
Perhaps the only downside is the hotel is popular for business events which may be disruptive to the otherwise tranquil environment
Response from Property: Dear Ennie,Thank you for your kind words! We're delighted that you enjoyed our excellent service and delicious food at our in-house restaurants, especially the steak at the grill. It's great to hear that you loved our expansive 250m pool and appreciated the convenience of in-room dining options. We understand your concern about the hotel's popularity for business events potentially disrupting the tranquil environment. Your feedback is valuable, and we'll do our best to ensure a peaceful atmosphere for all our guests. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic experience!Warm regards,Sheraton Grand Danang Resort Team
Kris_B
Deluxe Partial Sea View, 2 Twin/Single Beds Room
Stayed in Feb 2024
Family
10 review
Very Good
Posted on Feb 13, 2024
Very nice facilities, friendly staff and good food at the Ka Plage Restaurant
Response from Property: Dear Kris_B,Thank you for your kind words! We're delighted to hear that you enjoyed our facilities, found our staff friendly, and appreciated the good food at La Plage Restaurant. Providing a pleasant experience for our guests is always our priority. If there's anything else we can do to make your stay even more enjoyable, please let us know. We hope to welcome you back soon for another wonderful experience at our resort!Warm regards,Sheraton Grand Danang Resort Team.
Mrs traveller
Deluxe Bay View, 1 King Bed Room
Stayed in Dec 2023
Friends
6 review
Outstanding
Posted on Jan 4, 2024
Amazing and very big swimming pool. Sumptuous breakfast buffet. Very good service. They even upgraded our rooms and decorated for our late wedding anniversary. We will definitely go back in this hotel.
Response from Property: Dear Mrs Traveller,Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed our amazing and very big swimming pool, sumptuous breakfast buffet, and the exceptional service provided by our staff. We're honored that you plan to return to our hotel, and we eagerly await the opportunity to welcome you back for another memorable stay. If there's anything specific you'd like for your next visit, please don't hesitate to let us know. We look forward to creating more cherished memories with you!Warm regards,Sheraton Grand Danang Resort Team.
KH Lim Kuah
Deluxe Bay View, 1 King Bed Room
Stayed in Apr 2024
Family
1 review
Outstanding
Posted on Jun 20, 2024
Overall good.
Response from Property: Dear KH Lim Kuah,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel. Your positive feedback means a lot to us! Looking forward to hosting you again soon.Warm regards,Sheraton Grand Danang Resort Team.
Mark Roland
Deluxe Pool View, 1 King Bed Room
Stayed in Apr 2024
Family
4 review
Outstanding
Posted on Apr 17, 2024
Outstanding stay! Impeccable service, spacious and clean rooms, and a prime location. The amenities were top-notch, and the staff was incredibly attentive. Highly recommend for anyone visiting Danang!
Response from Property: Dear Mark,Your satisfaction is our top priority and we are thrilled to hear that your stay with us met your expectations. Your kind words about our amenities are greatly appreciated. We are eagerly anticipating your return and cannot wait to provide you with another wonderful experience when you visit us again soon.Warm regards,Sheraton Grand Danang Resort Team
Guest User
Deluxe Suite
Stayed in Apr 2024
Family
1 review
Posted on Apr 16, 2024
The room is fine. View is nice. Location not so good but if you are going to Hoi An then it is ok.
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We understand that our location may not have fully met your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our offerings.Should you decide to visit us again, we hope to provide you with an even better experience.Warm regards,Sheraton Grand Danang Resort Team
Guest User
Deluxe Bay View, 2 Twin/Single Beds Room
Stayed in Jun 2024
Family
1 review
Posted on Jun 26, 2024
Great hotel but no much activity for a 5 star Resort. The pool is fabulous!
Response from Property: Dear Valued Guest,Thank you for sharing your experience with us. We're glad to hear that you had a fabulous holiday at our hotel.We understand that our location may not have fully met your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our offerings.Warm regards,Sheraton Grand Danang Resort Team.
KIN CHEONG
Deluxe Bay View, 1 King Bed Room
Stayed in Dec 2023
Friends
2 review
Outstanding
Posted on Dec 13, 2023
The view was beautiful, food extraordinary
Response from Property: Dear Kin Cheong,Thank you for your feedback! We're delighted to hear that you enjoyed the beautiful view and found the food extraordinary during your stay. Your satisfaction is our utmost priority, and we're thrilled that we could contribute to making your experience memorable. If there's anything else we can do to enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back soon for another exceptional experience!Warm regards,Sheraton Grand Danang Resort
Guest User
Deluxe Bay View, 1 King Bed Room
Stayed in Jun 2024
Friends
1 review
Outstanding
Posted on Jul 1, 2024
Great restaurant service. Beautiful pool and seaside view.
Response from Property: Dear Valued Guest,Your satisfaction is our top priority and we are thrilled to hear that your stay with us met your expectations. Your kind words about our restaurant and our amazing pool are greatly appreciated. We are eagerly anticipating your return and cannot wait to provide you with another wonderful experience when you visit us again soon.Warm regards,Sheraton Grand Danang Resort Team.
ARIANA LAURINE
Deluxe Pool View, Outdoor Plunge Pool, 1 King Bed Room
Stayed in Aug 2023
Family
20 review
Posted on Aug 9, 2023
My stay was really relaxing. The pool was amazing. There are additional discounts at the hotel restaurants if you sign up for the Marriott membership. Breakfast had a nice variety but the hot dishes were not hot. The beach was really nice to look at but for swimming and children is a definite no. Guest services was also very nice. Marble mountain is literally a 5 minute drive. No need to book an expensive tour. Simply call a taxi and do it yourself. I would suggest daily live music, games or any activity for guest due the the remoteness of the hotel. Early morning sunrise experience a must.
Guest User
Deluxe Bay View, 1 King Bed Room
Stayed in Apr 2024
Business travelers
1 review
Great
Posted on Apr 26, 2024
not bad, but I think if it has mini bar in the room, will be great
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us! We're thrilled to hear that you found our hotel beautiful and that our staff provided kind service throughout your stay. Your satisfaction is our priority. If there's anything else we can do to enhance your experience for your next visit, please feel free to let us know. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,Sheraton Grand Danang Resort Team
Michelle
Deluxe Suite
Stayed in Sep 2023
Couples
19 review
Amazing
Posted on Sep 10, 2023
It was a pleasant stay here. Staff were super nice and attentive to our needs. The breakfast selection was super awesome. Do note that if you plan a lot of activities in the city centre area then the resort may be a bit out of the way. However, if you're looking for a nice resort to just rest and unwind, this will be a perfect place for you.
Guest User
Deluxe Pool View, 2 Twin/Single Beds Room
Stayed in Jul 2023
Couples
18 review
Outstanding
Posted on Oct 16, 2023
Excellent service and the staff is ready to go extra miles.
The room is big and comfortable.
Very nice hotel.
수진
Deluxe Partial Sea View, 1 King Bed Room
Stayed in Sep 2023
Couples
2 review
Outstanding
Posted on Nov 9, 2023
Very good I will go again when I go to Da Nang.
Response from Property: Dear 수진Thank you for leaving positive feedback. Your kind feedback motivates us to strive for creating the best experience to guest. Should you be planning for another vacation, please let us know. We are looking forward to welcoming you once again.Best regards,The Sheraton Grand Danang Team