Dlg Hotel Danang Reviews

Response from Property: Dear Mr. Abhishek Bharat,We would like to express our deep gratitude to you for choosing DLG Hotel and having valuable feedback. It's so honored for us to know that our staff and facilities quality impressed you, and that your stay with us exceeded your expectations. Your encouraging review is a great support for us to improve our services everyday.We would love to have you with us soon again and send our best regards from DLG Hotel Danang.Sincerely,Yen Hoang, Marketing-Communication Manager

Response from Property: Dear Valued Guest ,Thank you for your kind words of appreciation. A satisfied guest brings a smile to our face and we strive even harder to ensure that we consistently delight our guests. I am grateful to you for taking the time to highlight the quality of food and options of unwinding after a day’s hard work.I'm sorry that you did not have the room with direct view. We'll arrange the room with direct view for you next times, so remember to note on your booking. We eagerly look forward to welcoming you back for another memorable stay!Best regards,Yen Hoang, Marketing-Communication Manager

Response from Property: Dear Valued Guest,It was an immense pleasure for us, that you chose DLG Hotel in Danang for your stay. Your precious time was of great importance for us. Your encouraging review is a great support for us to improve our services everyday. We're so sorry for the wet floor, elevator and the drinks did not meet your expectation. We will try our best to bring the best experience to you next times.Once Again, thank you for staying with us during your visit to Danang City, and your kind words worth’s a lot to us. We hope we achieved our goal in making your stay memorable by providing outstanding services. We invite you to include us in your future plans when you visit Danang again. We hope to serve you in the near future! Sincerely,Yen Hoang, Marketing-Communication Manager

Response from Property: Dear Valued Guest, Thank you for your feedback following your recent stay at the DLG Hotel Da Nang as it continually allows us the opportunity to review and improve our service and facilities. I was disappointed that the Hotel failed to meet your expectations. But our Hotel is just in front of the beach, you can walk across to the beach. All our rooms have sea view. I realize that we cannot turn back the clock on your disappointing experience, however we do hope that you will return on another occasion. It is our sincere hope that this will not deter you from staying with us again. Our team looks forward to your future stays with us. Best regards,Yen Hoang, Marketing-Communication Manager

Response from Property: Dear Mr./Ms. Laguna Resort, I would like to express my sincere gratitude for choosing DLG Hotel Danang for your stay and for your positive feedback. We are glad to hear that you enjoyed the location hotel. However, we also take note of your comments regarding noise from the nightclub located opposite. We are always striving to improve the experience for our guests, and your feedback will help us take action accordingly. DLG Hotel Danang prides itself on providing clean, tidy rooms and friendly, helpful staff. Your appreciation of our team is important to us and we will be glad to see you again. Best regards, DLG Hotel Danang

Response from Property: Thank you for using DLG Hotel Danang and for your valuable review. Thank you for choosing DLG Hotel Danang. We would also like to thank you for your valuable review. Your opinions are very important to us and will help us improve our services in the future. As you said, our hotel provides strong Wi-Fi, and we are glad that you were satisfied with its convenience. We are also very happy that you enjoyed the wonderful view from your room. Also, it seems that you were satisfied with the water pressure in the bath, which is great news for us. Also, we would like to sincerely apologize for the inconvenience caused due to the absence of Japanese speaking staff. Regarding the lack of a balcony, we will consider future improvements to ensure your stay is as comfortable as possible. Thank you for your valuable opinion. We will continue to strive to provide better service in the future. We look forward to using your service again. Please take care of yourself and we look forward to your next visit. Thank you very much for your time during your busy schedule. Sincerely, DLG Hotel Danang

Response from Property: Hello, thank you very much for choosing DLG Hotel Danang! We were very touched by your valuable review. Thank you so much for leaving such a warm and friendly review. Your satisfaction is a great source of pride for us, and we will strive to provide better service. We will strive to provide you with an even better experience the next time you visit DLG Hotel Danang. Until then, I hope health and happiness will be with you, and if you need any help at any time, please feel free to contact me. Thank you again, and I look forward to seeing you soon. Goodbye! Thank you, DLG Hotel Danang

Response from Property: Hello Kim, thank you very much for choosing DLG Hotel Danang. Your fantastic reviews mean a lot to us. We are delighted to hear your compliments about our excellent location, friendly multilingual service and clean and hygienic rooms. We are very happy to have satisfied you with the excellent one-on-one service provided by Lena, Amy, Sarah, Duyen, and Hongyen at the reception. We look forward to welcoming you back to DLG Hotel Danang at any time and providing you with a comfortable and enjoyable stay on your next visit. We will do our best for you. Thank you, DLG Hotel Danang