Novotel Danang Premier HAN River Reviews

Response from Property: Dear Valued Guest,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and breakfast. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager

Response from Property: Dear Josh Burley,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and staff friendliness. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager

Response from Property: Dear JanCity,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and staff friendliness, especially your compliments about Linh, Krystal, Giang & Dat from Front Desk are also heartwarming to read. This is something we usually feel proud of.Please rest assured that Linh, Krystal, Giang & Dat and the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager

Response from Property: Dear Jason,Xin Chào,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. Thank you so much for your significant feedback to our facilities and set up.We are sorry to learn that your experience has not meet your expectation. Please kindly allow us to express our sincerest apologies for the inconvenience caused by the room facilities and noise issues.With regard to your feedback about reservation, please rest assured that our team and management have been informed and we will look at this in a greater detail to address the issue and prevent future occurrences.Thank you again for sharing experience, and it is our hope that we will possess the opportunity to better serve you in the future.Your Sincerely,Tin NguyenFront Office Manager

Response from Property: Dear CHAKHEI,Xin Chao,Thank you so much for your loyalty worldwide with us as Accor All Platinum member and for taking the time to share your experience with us. We deeply appreciate your kind words about our Novotel Danang Premier Han River and we are thrilled to hear that you had a pleasant stay and happy with anniversary set up.At Novotel Danang Premier Han River, our goal is to always provide an outstanding service and our guests' satisfaction is our top priority. Therefore, we are delighted that we have achieved it in your stay. Thank you again for sharing the experience and we look forward to welcoming you back soon! Kind Regards, Tin NguyenFront Office Manager

Response from Property: Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. It is always a pleasure to receive positive feedback and to learn that you had a great stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Response from Property: Dear Valued Guest,Thank you for choosing to stay at Novotel Danang Premier Han River and for taking the time to share your wonderful experience with us. We are delighted to hear that you found our hotel to be the best choice for your stay in Da Nang, offering both affordability and convenience.It's fantastic to know that you enjoyed the hotel's proximity to various eateries, bars, and clubs, creating a vibrant and lively atmosphere around the hotel. While not an official 'Korean town,' the neighborhood indeed boasts many Korean establishments, adding to the diversity of experiences available nearby.We are pleased that you found the international sockets in the room convenient, eliminating the need for extra adapters. Additionally, the availability of USB and HDMI ports for your convenience reflects our commitment to providing modern amenities for our guests.At Novotel Danang Premier Han River, we take pride in our English-speaking staff who are always ready to assist guests with any inquiries or requests. It's great to hear that you found the room service and laundry services satisfactory during your stay.Your positive feedback on the value for money you received is truly appreciated. We strive to offer a luxurious experience at an affordable price point, and we are thrilled that this resonated with you. We look forward to welcoming you back whenever your travels bring you to Da Nang again.Warm regards, Hotel Management

Response from Property: Dear Mr./Ms. Shu Wah,Thank you for sharing your delightful experience at Novotel Danang Premier Han River! We are thrilled to hear that you had a wonderful stay and enjoyed the excellent service provided by our team. It's great to know that you relished the complimentary afternoon tea and pre-dinner canapes at our executive lounge. We look forward to welcoming you back for another exceptional stay. Warm regards, Hotel Management

Response from Property: Dear Mr./Ms. Byungjun,Thank you for sharing your positive experience with us. We are delighted to hear that you had a really good stay, both for resting and touring around. Your kind words truly motivate us to continue delivering exceptional service. We hope to welcome you back soon for another memorable stay. Warm regardsHotel Management

Response from Property: Dear Valued Guest,Xin chào!Thank you for taking the time to share your experience with us. We are delighted to hear that you had a great time of enjoying. We are honored that you would choose to stay with us again on your next trip and look forward to welcoming you back soon.Novotel Danang Premier Han River strives to provide a comfortable and unique hospitality experience for every guest. We are constantly striving to improve our services to make your stay more enjoyable. Thank you again for your kind words and we hope to welcome you back soon! Yours Sincerely, Tin NguyenFront Office Manager

Response from Property: Dear Valued Guest,Thank you for sharing your positive experience at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed your stay in our corner suite with a panoramic view of the Han River. It's great to know that you found the bed super comfy and the towels nice and fluffy. We are also glad that our friendly staff provided attentive service to cater to your needs. We appreciate your recommendation and are pleased to have offered you a breakfast option like Banh Cuon. We hope to welcome you back for another wonderful stay soon.Best Regards,Hotel Management

Response from Property: Dear Sir/ Madam,Xin Chào,We very much appreciate your comments regarding your booking at the Novotel Danang Premier Han River. We are sorry to learn that your experience has not meet your expectation. Please kindly allow us to express our sincerest apologies for the inconvenience caused by the room cancellation policy.With regard to your feedback about reservation, please rest assured that our team and management have been informed and we will look at this in a greater detail to address the issue and prevent future occurrences.Please help to advise us the detail of your booking so that we can handle this properly.Novotel Danang Premier Han River strives to provide a comfortable and unique hospitality experience for every guest. We are constantly striving to improve our services to make your stay more enjoyable.Thank you again for sharing experience, and it is our hope that we will possess the opportunity to better serve you in the future.Your Sincerely,Tin NguyenFront Office Manager

Response from Property: Dear Valued Guest,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and staff friendliness. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager

Response from Property: Dear Valued Guest,Xin chao!We would like to take this opportunity to express our gratitude to you for taking the time to share your feedback with regard to your recent stay at Novotel Danang Premier Han River. We are thrilled that you enjoyed your stay at our hotel and are delighted to have been able to provide you with a memorable experience. We look forward to welcoming you back soon!Sincerely,Hotel Management