Fansipan Da Nang Hotel Reviews
Fansipan Da Nang Hotel
424 Võ Nguyên Giáp, Quan Ngu Hanh Son, Da Nang, VietnamView Hotel Details
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Fansipan Da Nang Hotel Guest Reviews
4/5
Very Good
38 review
Verified reviewsLocation4.3
Amenities3.5
Service4.0
Cleanliness3.9
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Positive reviews(34)
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Awesome stay(7)
Great service(7)
Great location(5)
Negative reviews(2)
Forte_traveler
Deluxe Double Room With Partial Sea View
Stayed in 2024 年 10 月
Family
30 review
Posted on 2024 年 11 月 4 日
The hotel's breakfast is exceptional, and I can't fault them in that regard. However, the furniture requires better maintenance, and the cleanliness of the units could be improved.
The lack of a dedicated concierge was inconvenient, as I had to handle my luggage independently. Although the staff eventually assisted me, they could have been more proactive in providing assistance to guests.
Due to unforeseen circumstances, my bus was delayed to the hotel. I contacted the hotel to request either a one-day postponement of my booking or a cancellation, but both requests were denied. Consequently, I forfeited a fully paid day of my reservation. I believe the hotel could have demonstrated greater flexibility and understanding in this situation rather than prioritizing financial gain.
During my stay, my daughter's birthday occurred, and I kindly requested the staff to simply assemble and sing "Happy Birthday" to her, which would have taken a mere two minutes. Despite their initial agreement, they failed to fulfill this request.
Overall, based on these experiences, I am unlikely to return to this hotel in the future.
General Enthusiast
Deluxe King Room With Sea View
Stayed in 2023 年 12 月
Couples
8 review
Great
Posted on 2023 年 12 月 11 日
Very helpful staff throughout the hotel. Rooms are what you would expect for the price. The bed was very comfortable!
Response from Property: Dear Sir/Madam, Warmest greetings from Fansipan Danang hotel! Thank you so much for taking the time to share your experience regarding your recent stay at our hotel and for your recognition of our staff's efforts to the service. Besides, we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests. We hope that you will give us the opportunity to better serve you in the very near future. Kind Regards, Ngo Tai General Manager
Leroi
Deluxe Double Room Partial Sea View
Stayed in 2023 年 8 月
Couples
10 review
Great
Posted on 2023 年 8 月 16 日
location near the beach and night market and it’s convenience to go around, only the bath towels have some smells that’s smells like not wash it clean, and the pic is the nearest beach from the hotel
Response from Property: Dear Sir/Madam, Warmest greetings from Fansipan Danang hotel! Thank you so much for taking the time to share your experience regarding your recent stay at our hotel and for your recognition of our staff's efforts to the service. Besides, we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests. We hope that you will give us the opportunity to better serve you in the very near future. Kind Regards,Ngo TaiGeneral Manager
Guest User
Deluxe Double Room Partial Sea View
Stayed in 2023 年 12 月
Solo travelers
14 review
Very Good
Posted on 2024 年 1 月 14 日
Excellent location and service. However, cleanliness and facilities could be improved.
The pool was open, however it seems like it has not been clean for a long time
Response from Property: Dear Sir/Madam, Warmest greetings from Fansipan Danang hotel! Thank you so much for taking the time to share your experience regarding your recent stay at our hotel and for your recognition of our staff's efforts to the service. Besides, we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests. We hope that you will give us the opportunity to better serve you in the very near future. Kind Regards,Ngo TaiGeneral Manager
Ss1231
Twin Room with Partial Sea View
Stayed in 2023 年 7 月
Solo travelers
5 review
Posted on 2023 年 7 月 31 日
Cheap and good. $30 one night plus breakfast very worth it..
Response from Property: Dear Sir/Madam,Thank you for choosing Fansipan Danang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Ngo TaiGeneral Manager
Guest User
Deluxe Double Room with Balcony and Sea View
Stayed in 2023 年 12 月
Travel with friends
2 review
Outstanding
Posted on 2023 年 12 月 23 日
Good service and location
Response from Property: Dear Sir/Madam,Thank you for choosing Fansipan Danang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Ngo TaiGeneral Manager
Tin Soe Thein
Superior Double Room with City View
Stayed in 2022 年 8 月
Travel with friends
1 review
Amazing
Posted on 2022 年 8 月 30 日
Service is good . Hotel surrounded area sound a little bit noise at night time.
Response from Property: Thank you very much for staying with us. We have noted your comments regarding the condition of our hotel facilities and will look in to details for future improvement. Should your future travels bring you back to Da Nang, we will warmly welcome you back to Fansipan Da Nang Hotel Best regards from Fansipan Team.
Matt
Superior Double Room with City View
Stayed in 2022 年 4 月
Travel with friends
17 review
Amazing
Posted on 2022 年 4 月 26 日
Lovely hotel. Bog rooms and balcony overlooking the ocean. Friendly service. Would recommend
Response from Property: Thank you for taking time leaving us such a great review. Your satisfaction is always our happiness and we are trying our best to bring the best experiences for guests. Hope more chance to serve you at Fansipan Da Nang Hotel.Best regards from Fansipan Team.
Remember me
Superior Double Room with City View
Stayed in 2022 年 4 月
Couples
24 review
Great
Posted on 2022 年 4 月 3 日
Can see beach , why no hot water for shower
Response from Property: Thank you very much for staying with us. We have noted your comments regarding the condition of our hotel facilities and will look in to details for future improvement. Should your future travels bring you back to Da Nang, we will warmly welcome you back to Fansipan Da Nang Hotel.Best regards from Fansipan Team.
やまやまほん
Deluxe Double Room With Balcony And Sea View
Stayed in 2024 年 11 月
Solo travelers
2 review
Posted on 2024 年 11 月 27 日
The room was fine, but the breakfast variety was not that great. Also, the shower had no hot water, so I contacted the front desk, and an attendant came to help, but he simply said that it was difficult to get hot water on this floor.
In the end, the shower only produced a trickle of lukewarm water, almost like water.
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Natalia
Deluxe King Room With Sea View
Stayed in 2024 年 11 月
Couples
8 review
Very Good
Posted on 2024 年 12 月 5 日
Good value for money. Breakfasts are excellent. Room is tired. Staff is attentive and friendly.
Original TextTranslated by Google
Liulangdexiaonaofu
Deluxe Twin Room With Sea View And Balcony
Stayed in 2023 年 12 月
Travel with friends
23 review
Very Good
Posted on 2023 年 12 月 17 日
It's very good. The room is big and has a balcony with a view of the sea. The service is also good and the breakfast is okay. Very good value for money.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for choosing Fansipan Danang Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Ngo TaiGeneral Manager
Anonymous User
Deluxe Double Room with Balcony and Sea View
Stayed in 2023 年 10 月
Business travelers
180 review
Outstanding
Posted on 2023 年 10 月 21 日
The sea view from the hotel is very good. The service is also very good. It is worth recommending to stay!
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Thank you very much for choosing to stay with us and your reviews. We are very happy to know that you were satisfied about our services. We hope that you will choose our hotel for your next trip to Danang. Yours sincerely, Fansipan Danang Hotel
Guest User
Twin Room with Partial Sea View
Stayed in 2023 年 7 月
Family
20 review
Very Good
Posted on 2023 年 7 月 27 日
The room is good, but the service is a bit behind, the swimming pool is old and smelly! The hotel staff can check in at 14:00, even one minute earlier. The weather is hot from 12:00 to 14:00, and I can't bear to turn on the air conditioner
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Warmest greetings from Fansipan Danang hotel! Thank you so much for taking the time to share your experience regarding your recent stay at our hotel and for your recognition of our staff's efforts to the service. Besides, we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests. We hope that you will give us the opportunity to better serve you in the very near future. Kind Regards,Ngo TaiGeneral Manager
Guest User
Deluxe Double Room Partial Sea View
Stayed in 2023 年 4 月
Business travelers
7 review
Outstanding
Posted on 2023 年 4 月 30 日
The hotel has convenient transportation, complete room facilities, good room hygiene, and considerate service. You must stay at this hotel next time you come to Danang.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam,Thank you very much for your feedback while staying at Fansipan hotel. That was a source of motivation for us to improve our service day by day.We are looking forward to serving you in the future.Best Regards,Fansipan team