Royal Lotus Hotel Danang

Royal Lotus Hotel Danang Reviews

Royal Lotus Hotel Danang

120A Nguyễn Văn Thoại, Bắc Mỹ Phú, Ngũ Hành Sơn, Da Nang, VietnamView Hotel Details
Royal Lotus Hotel Danang
Royal Lotus Hotel DanangRoyal Lotus Hotel DanangRoyal Lotus Hotel Danang
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Royal Lotus Hotel Danang Guest Reviews

4.6/5
Great
60 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(60)
Positive reviews(58)
Reviews with photos/video(12)
Negative reviews(2)
Guest User
Superior Room With City View
Stayed in Mar 2024
Friends
14 review
4.2/5
Very Good
Posted on Mar 19, 2024
Check in is 2pm, not 10am as stated on the trip.com itinerary. Why did they ask to see my reservation after I gave them my passport? Is there no database linking that information? It seems that my room was not renovated in 2023 as claimed on trip.com...it felt more like a 2016 room. Whilst the room was clean, the shower pressure was lacking and temperature was difficult to get right. There was a drainage smell coming from the drain. Breakfast was ok but not like the photos 😏 The dining room chair cushions could do with a clean. The gym is good and the pool looks great although I didn't swim. The staff were helpful and friendly.
6/8
Response from Property: Dear Guest,Thank you for sharing your feedback with us regarding your recent stay at Royal Lotus Hotel Danang.We apologize for any inconvenience you experienced during your check-in process and for the discrepancies between the stated check-in time on your Trip.com itinerary and our actual check-in time. We will investigate this matter further to ensure that such discrepancies are addressed and corrected.Regarding your room, we apologize if it did not meet your expectations. While we strive to maintain high standards of cleanliness and comfort, we acknowledge that there may have been some areas that fell short of this. We will address the issues you mentioned regarding the shower pressure, temperature control, drainage smell, and room renovation to ensure that they are promptly resolved.We appreciate your feedback regarding breakfast and the cleanliness of the dining room chairs. Your comments will be shared with our team for improvement.We are glad to hear that you found our gym facilities to be good and that our staff were helpful and friendly during your stay.Once again, we apologize for any inconvenience caused and thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,
Guest User
Premium Room With Balcony
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
We only stayed 2 nights unfortunately in this lovely hotel. It was a last minute booking as the hotel we had booked wasn’t up to scratch. They upgraded us and were so pleasant. The room was magnificent and the amenities fantastic. Would recommend the Royal Lotus to everyone. 😁
Response from Property: Dear Valued Guests,Thank you for your lovely review!We are thrilled to hear that you enjoyed your brief stay with us at Royal Lotus Hotel Danang. It's fantastic to know that we were able to accommodate you last minute and provide you with an upgraded room and excellent service. Your recommendation means a lot to us.Should your travels bring you back to Danang in the future, we would be honored to welcome you again for a longer stay. Please don't hesitate to reach out if there's anything we can assist you with.Thank you once again for your kind words and recommendation.Best regards,
Bhagwan
Classic Room with City View
Stayed in Jul 2023
Friends
4 review
5.0/5
Outstanding
Posted on Jul 28, 2023
Nice hotel with helpful staff. Good service. Excellent location and easy access to many walking areas. Superb.
Елена
Premium Room With Balcony
Stayed in Jun 2024
Family
3 review
3.5/5
Posted on Jun 28, 2024
The furniture in the room is already shabby. They moved our beds together, I moved the nightstand closer to the bed. There is trash and hair on the floor. There was cleaning, but the garbage was still there. At the baseboard. Food for 4. I always travel for my birthday. There was always a compliment from the hotel. Fruit, cake. Nothing here. Overall, the hotel is a 3- for me.. I definitely won’t come back here and won’t recommend it. For this price there are much better hotels in Da Nang.
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TY5558
Premium Room With City View
Stayed in Sep 2023
Other
4 review
5.0/5
Outstanding
Posted on Sep 5, 2023
The room is clean and tidy. The hotel staff is friendly and helpful. The breakfast is rich. The infinity pool is great. The most reliable hotel in Vietnam for 5 days. The most satisfying one. Really worth recommending.
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sharon yoon
Premium Room With City View
Stayed in Aug 2023
Solo travelers
5 review
3.5/5
Posted on Aug 7, 2023
The hotel facilities are comparable to those of large Korean motels. All amenities are available There are many stores right in front of the hotel, including nearby supermarkets, restaurants, massage shops, and coffee, so it's convenient. It's also perfect because it's about a 4-minute walk to the beach.
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Guest User
Deluxe twin Room with Ocean View
Stayed in May 2023
Family
3 review
3.5/5
Posted on May 28, 2023
I don't like a lot, not a little. For the price, it's just average, but honestly, it's not great. First, it's old, but apart from the old ones, there is a waiting area with a sofa on each floor, but the air conditioner doesn't work at all, so it's very hot. The second room is very small. It's natural for this price to be this much, but it's still very disappointing. If you go to the morning breakfast buffet restaurant when it is crowded, there are no seats. The day I went, aia insurance planners came to the workshop, but there were no seats at breakfast. Even if this is rarely the case, the expression of the server staff is all dark. Everyone is not expressionless, it is very dark, and the forks and cutlery pallets are not replaced. I just brush it off and then I just put it on top of it. I was watching that too, and I was shocked to see that while cleaning the seat. I put a spoon with other people's food on it and use it, but I shake it off and put a new spoon... No, I don't know if it's a new spoon. fourth. No soundproofing at all. It sounds too good and the problem is closed. The door closer is broken, but it has not been repaired. I went to eat, but when I came back, the door was still open. And the shower head is also sticky, so water leaks. Overall, facility maintenance and management are urgently needed. fifth. Korean group tour. It's a place for package travelers. The bottom line is that the package is just that level. If it's around 50,000 won including breakfast for two people, don't do it otherwise. I did it in the mid-80,000 won range for 3 people, including children, but honestly, it was a bit wasteful. So the good thing is Reception staff are friendly. Maybe it's because the work intensity is better than the restaurant staff, but the expression is alive than the restaurant staff. A 50% discount on drinks from 8:00 to 10:00 in the 1Pip lobby, and the mango smoothie is 350,000 dong. It's 2,000 won with our money, and it's very delicious. In addition to this, it is 50% off, so be sure to try it when you have time. Breakfast half beheaded is very few. This is a very disadvantage, but the taste is so good that it can be an advantage. The egg dishes are delicious. My son seemed to have eaten only 5 fried eggs. Bread was ok too. It's a pity that there are few varieties, but the bread eggs were okay. There is also kimchi, so if you go with ramen, it will be more delicious. I stayed for two days and the stir-fried pork belly on the first day was good. .Otherwise, the pool is a little on the small side. It's hot, so I can't use it during the day, and I use it in the morning and evening. It's an ocean view, but it's a bit disappointing that the building in front of it covers it, but it's okay. If you want to see the sunrise, you have to wake up at 5 am to see it. The bottom line is that it's okay if it's 50,000 won, but it's a city view price, not an ocean view... First of all, it's a group hotel, so it's good to make a reservation with this in mind.
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bornong
Deluxe Room with Ocean View
Stayed in Oct 2023
Couples
19 review
4.0/5
Very Good
Posted on Oct 17, 2023
Checking in for the second time, the service staff is still warm and friendly. However, the equipment has begun to age. For example, when it rains, water will seep into the room from the floor-to-ceiling windows.
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Response from Property: Dear Valued Guests,Thank you for sharing your experience of your second stay at our hotel.We are pleased to hear that our staff continued to provide you with warm and attentive service. However, we are sorry to learn about the aging equipment issues you encountered, such as water seepage through the floor-to-ceiling windows during rainfall.Please accept our sincere apologies for any inconvenience this may have caused you. Rest assured, we take your feedback seriously and will address the maintenance issues promptly to ensure our facilities meet the expected standards.Thank you once again for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Best regards,
Guest User
Superior Room With City View
Stayed in Jan 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Very good value for money and very close to the beach
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Response from Property: Dear Guest,Thank you for your feedback on your recent stay at Royal Lotus Hotel Danang.We're glad you found our hotel to offer good value for money and to be conveniently close to the beach. We aim to provide affordable and accessible accommodations, and we're pleased this was reflected in your stay.We look forward to welcoming you back.Best regards,
Guest User
Superior Room With City View
Stayed in Apr 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 26, 2024
I am satisfied
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Response from Property: Dear Valued Guests,Thank you for your kind feedback!We are delighted to hear that you are satisfied with your stay at Royal Lotus Hotel Danang. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations.If there is anything more we can do for you in the future, please do not hesitate to let us know. We look forward to welcoming you back again.Best regards,
날렵한넘
Classic Room with City View
Stayed in Feb 2023
Business travelers
11 review
3.0/5
Posted on May 2, 2023
It's very narrow..ㅠ
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Guest User
Stayed in May 2024
Other
0 review
3.0/5
Posted on May 5, 2024
Did a four-night stay at the Royal Lotus Da Nang. I'd consider it a three-star hotel by western standards. My room didn't have any obvious standout qualities, but also no major faults...it's a serviceable hotel. Positives: - walking distance to the beach - decently priced within the region, and inexpensive compared to equivalent hotels in more developed Asian countries - covers all basic amenities, including a decent continental breakfast - friendly concierge - comfortable beds (relative to my hardness preference) Negatives: - thin walls. You'll definitely hear people talking or watching television in the room next to you - tiny bathrooms that are hard to move around in, even for skinny people. The shower is very narrow and not suitable for anyone over 6 feet tall. - the rooms are clean (e.g. sheets, bathroom, etc.), but they have a lot of wear and are in need of a renovation
Guest User
Stayed in Mar 2024
Family
0 review
5.0/5
Outstanding
Posted on Mar 13, 2024
Thank you because this is a great hotel. I stayed here with my family for 3 nights during my vacation. Everything was great, friendly staff, delicious breakfast. I enthusiastically recommend that you try to experience staying here when you have the opportunity to come to this city. It's great, I will come back when the opportunity arises.
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 13, 2024
My family had a very enjoyable experience at this hotel. Everything is great. Clean room, beautiful sea view. The food is delicious. Ability to solve problems very quickly and reasonably. Receptionist and luggage staff are very friendly
Guest User
Stayed in Mar 2024
Other
0 review
5.0/5
Outstanding
Posted on Mar 13, 2024
This time I went with my family including my parents and my children. My first impression was that the staff were very friendly and they really liked children. I arrived quite early but the receptionist tried to assist me in checking in. Breakfast food is also quite diverse and suitable for taste. What I especially like here is that the location is quite quiet and also close to the sea.