Malapascua Exotic Island Dive Resort Guest Reviews
4.2/5
Very Good
32 review
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Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(32)
Positive reviews(19)
Reviews with photos/video(3)
Negative reviews(6)
Georgefung
Deluxe Room
Stayed in Feb 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Mar 19, 2024
Good for diving trip. But the facility is too old. The staff is nice and it's good place to stay if you visit the island
Rabs Showtime
Deluxe Room
Stayed in Apr 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Jun 18, 2023
Amazing place to stay. Right on the beach front. The beds were slightly hard, but everything else was amazing. I will definitely be back.
Guest User
Premier Room
Stayed in Feb 2024
Family
20 review
5.0/5
Outstanding
Posted on Feb 14, 2024
1. The room was large and comfortable. I was amazed when I saw the balcony. There is a welcome drink upon check-in.
2. The hotel has its own restaurant and massage service. The Western food is not as good as it tastes, but it is not bad. The price of the food is 45, 671 yuan, and the drink is 20 or 30 yuan a piece. Massage is about a hundred dollars less than an hour.
3. The hotel is located on the beach. It is very relaxing to order a drink and sit in the restaurant by the beach for half a day. It feels like all the worries are taken away by the blue sea, blue sky and breeze. The children went to the beach to play in the water by themselves (pay attention to safety, our children are older, and we even took the diver's certificate here for 2,000 yuan, which is great value)
4. The people here are simple and honest, and there is no such intrigue. Adults and children will say hello to you when you walk on the road. A crew member's daily income is only about thirty or forty yuan a day, which is not enough to earn a living every day. So please try not to take advantage of them. Once, a crew member gave me a banana. I didn’t leave a tip after eating it (he didn’t show any need for me to tip). When I later found out about their income, I always regretted it. They were so poor. They are so generous to us, I should give a tip, they are very grateful for just two or three yuan.
5. However, the tap water on the island is salty, so sisters who love beauty can buy mineral water to wash their face in advance, otherwise the speed of darkening will be visible to the naked eye.
The most common people I see here are families of three from Europe and the United States, with many children.
The overall feeling is good value for money
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Nala❤️🔥
Deluxe Room
Stayed in Jun 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very good hotel with a dive shop
Original TextTranslated by Google
Guest User
Stayed in Nov 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 8, 2024
We had a wonderful stay at Malapascua Exotica Dive Resort! The warm hospitality of the staff truly made our experience memorable, and the attention given to us by GM RJ was greatly appreciated. The food was delicious from start to finish, with each course perfectly prepared. Our favorites were definitely the desserts—especially the tiramisu and crepes. We’ll surely come back to stay here again!
Guest User
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Sep 27, 2024
We went to exotic for meals on a few occasions the food was very good the service was a little slow most of the staff were working very hard to serve the guests but one with a name tag Jackie just stud at the bar and told the staff what to do l think she should have served some of the guests as this would have helped the waiting times
AikGoh
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 21, 2024
It was long journey heading to Malapuscua but was pleasantly surprised by the warmth and welcome provided by the staff and dive crew of Malapuscua Exotic Island Dive Resort. Accommodation and dining was great. Dives were excellent with a professionally run dive center and our fantastic dive guide Wil. A dramatic trip it was however, where we had an unfortunate incident where one in the group was unwell and had to be hospitalised, needing immediate medical attention made worse by weather that had taken a turn. Am just grateful, that the staff of Exotic, in particular, General Manager RJ and Dive Centre Manager Julius coordinated evacuation from the island smoothly and managed to get us to a hospital in Cebu Mainland in time. RJ, really went beyond his responsibilities giving us significant assistance at the hospital and really saw it that my friend was well taken care of the Hospital Check-in till Check-out. Entire weekend of his own time went into attending to us with great patience and care. Many thanks RJ - We greatly appreciate your kindness and patience here. Definitely a place to revisit and to see our new found friends now at the resort. See you guys soon - gotten great pics and videos of the Thresher at Kimud Shoal but I still want to see the Tiger Shark at Monad Shoal :)
Guest User
Stayed in Jul 2024
Other
1.0/5
Posted on Jul 24, 2024
I will never recommend this place this hotel is a scam, I booked for a family deluxe room in ocean view ,, $150 , when we check in they told me I need to pay 1000 pesos extra for my 13 year old, is just me and 2 daughters 22 and 13 years old what is the purpose of family room if I have to pay extra for the 3rd head and it’s not even an adult yet, and the worse of all we have to move to the other hotel the next morning because we have a lots of bug bite when we wake up, and the restaurant is very expensive and it’s not worth it my daughters ordered cheese stick they serve still frozen we complain about it and the server apologizes us and took the cheese stick and told just need more microwave after 15 minutes she brought it back and said just need more time in microwave, I said omg , I posted pictures of my daughters bug bites
Guest User
Stayed in Jul 2024
Travel with friends
2.0/5
Posted on Jul 22, 2024
Pros: staff were very friendly and nice, grounds in front of the beach were well-kept, extensive menu with fun drinks. Able to pay with a credit card with an additional 3.5%. Scuba personnel were GREAT. The dive masters are able to find all kinds of critters and gave us amazing dive experiences. Cons: staff had to be asked repeatedly in order to get something to happen, the grounds around the resort smelled like sewage and were not well maintained. The water pressure and temperature is awful. Cold SALT-water showers. The taste of the food was so-so. The worst part was we had to CHANGE ROOMS 3 TIMES! We started in the family room for 5 of us. There were springtail bugs and other mite-appearing insects on the walls and on the beds. Some of the bugs bit some of us in our sleep. The roosters that are kept for cock-fighting were right behind us so we heard crossing 24-7. After 2 nights we were moved to two rooms to accommodate the 5 of us. This was a good business move on their part since they were the ones with the infestation problem! We moved to the main building and all was well for one night. However, the next day we found a cockroach in my purse and springtails in our daughter’s bed. Three of us were moved once again and had a good night’s sleep finally. With all the moving around due to issues on their part we didn’t expect to have to pay extra. However, they charged us $1000P because we were put into two rooms. And they charged us $700P for the cot for my daughter. In the end they removed the $1000P but we had to pay the $700P. I would NOT stay at Exotic again and would not recommend. My friend who lives in the Philippines said it was the worst resort he has ever stayed in, in the PH.
Guest User
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 3, 2024
We came to see the threshers and were definitely not disappointed. Exotic dive resort is well run, clean, the staff are just gorgeous, the food was excellent and our room was lovely. The diving was amazing, saw the threshers several times and the tiger sharks. We had a fabulous holiday🤩🤩🥰🥰😊👍
Guest User
Stayed in Mar 2024
Couples
3.0/5
Posted on Mar 1, 2024
The exotic resort is nice and staff are very friendly and helpful. The room was fine but pretty basic for the amount paid, there was an additional charge to have water in the room. The food was really good and they also had their own pizza oven which was great! Dive centre resort was super nice, they were very helpful and ran dives in very small groups. The thresher shark dives are amazing but are pretty far from the island. Finally the beach… there was rubbish all over the beach including plastic, bottles, can and glass. The locals and the staff didn’t seem bothered about the rubbish at all and it meant that not many people were leaving the hotel to visit the local village. If they cleaned up the island it could be great for diving tourist but at the moment I wouldn’t be in a rush to go back.
Guest User
Stayed in Mar 2024
Other
1.0/5
Posted on Mar 1, 2024
Arrived at the tourist Centre to book a seat on the boat to the island..there is a charge just yo enter the area..100 pesos for Filipinos..500 pesos if you are white...this is separate from the boat ticket and no explanation about this charge. The boat fare was also much more for a white person than for a Filipino..absolute discrimination..finally arrived at Malapascua Island to find the beach strewn with rubbish ..and I picked up numerous handfuls of broken glass from the sand as I was walking..I entered a toilet near the beach front and refused to enter.it was absolutely filthy...ended up peeing in the sea..I was told the island was beautiful 10 yeas ago..but it has certainly a health hazard now.
Guest User
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 29, 2024
Simply put the place to go that has the balance right from affordability to value. Food is beautiful, staff friendly, diving team amazing. Accomdation spot on. Highly recomend for families and dog friendly. The island is a great place and im sure other resorts are amazing as well.
Guest User
Stayed in Jan 2024
Other
3.0/5
Posted on Jan 21, 2024
On the beach. Poor wifi. Check your bills! They make many mistakes on your bar/restaurant bills. Pot for make coffee provided, but no instant coffee provided, buy that yourself. It was definitely NOT the paradise we hoped for. Beach is not that good. Overpriced! Would not come again.
Guest User
Stayed in Nov 2023
Other
4.0/5
Very Good
Posted on Nov 17, 2023
Nice Resort with good dive center, the dm and helpers are good and helpful. The rooms is spacious and clean. The restaurant food is yummy and only setback is that it take long to serve your orders, so we could only have our dinner in the restaurant when we have the luxury time to wait. And do take note that the resort will charge admin fee if payment by credit card.