Hotel Colline Reviews
Hotel Colline
10 Phan Bội Châu, Phường 1, Thành phố Đà, Phuong 1, Dalat, Lam Dong Province, VietnamView Hotel Details
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1 night
Hotel Colline Guest Reviews
4.3/5
Very Good
142 review
Verified reviewsLocation4.7
Amenities4.0
Service4.4
Cleanliness4.3
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All reviews(142)
Positive reviews(134)
Reviews with photos/video(44)
Awesome stay(64)
Friendly owner(42)
Near shopping area(28)
Clean and tidy(26)
Delicious breakfast(19)
Convenient for shopping(18)
Negative reviews(8)
Guest User
Premier Twin Room
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Sep 15, 2024
It was really great hotel! Especially the location is good. Thanks to Colline, we made great memories in Da Lat! Thank you!
Harriet in Berlin
2 bedrooms 1 bathroom Studio Condotel
Stayed in May 2024
Family
10 review
Amazing
Posted on May 30, 2024
I had reserved a condotel, but due to soundproofing issues, I changed to two hotel deluxe rooms(of course, with extra charge) for all nights after the first night. The hotel room was ordinary, but had most of the necessities, and the breakfast on the 5th floor was good. If I visit Dalat again, I would consider visiting again.
Response from Property: Warm greetings from Hôtel Colline!Dear valued guest.Thank you for choosing Hôtel Colline as your family vacation destination. We are very pleased to receive your reviews about the hotel and also your sincere comments. We are so sorry to hear about your unexpected experiences with the soundproof system.Your feedback will be transferred to related departments to enhance guests' experience.We hope to win the opportunity to regain your trust and look forward to welcoming you and your family back to Hôtel Colline in the near future. Wishing you and your family good health and happiness.Kind regards,Hôtel Colline Team
Jenny
Premier Double Room
Stayed in Nov 2023
Couples
5 review
Amazing
Posted on Nov 15, 2023
Really nice modern hotel, we had a nice pleasant surprise the day we checked in on our anniversary. Will definitely stay again!
Response from Property: Warm greetings from Hôtel Colline!Dear our valued guest,Thank you for choosing Hôtel Colline as your family vacation destination.Thank you for your positive feedback, this is a great motivation Hôtel Colline’s staff to constantly strive to bring the best services to all guests who stay at Hôtel Colline.We hope to welcome you and your family back to Hôtel Colline in the near future! Wishing you and your family all the best.Kind Regards,Hôtel Colline Team
Deluxe
Studio
Stayed in Apr 2024
Couples
10 review
Very Good
Posted on Apr 11, 2024
Hotel have a good amazing location’s however the room amenities did not change properly cor 3 nights we stay. Stuff also amazing and the lake view is bad
Response from Property: Warm greetings from Hôtel Colline!Dear our valued guest,Thank you for choosing Hôtel Colline as your preferred accommodation for your Da Lat trip.We are filled with pride as we learn that our service met your expectations. Your inspiring feedback motivates us to pursue our goal of delivering marvelous service and creating unforgettable experiences for our guests.It would be a pleasure to welcome you and your family back to Hôtel Colline in the near future.Wishing you and your family health, wealth and happiness.Kind Regards,Hôtel Colline Team
JJ7777
Premier Twin Room
Stayed in Mar 2024
Family
13 review
Posted on Mar 19, 2024
Very noisy. Heard dogs barking in the middle of the night and cars honking. Though location is central, could not get proper rest.
Response from Property: Warm greetings from Hôtel Colline!Dear our valued guest,First of all, we are very glad for chose Hôtel Colline as your destination on this trip to Dalat. In addition, we highly appreciate your feedback to help us improve the hotel service for the next time. We are so apologies for knowing about your unexpected experience while staying at Hôtel Colline. The best experience for the customers is our priority, your feedback will be transferred to related departments for processing and recovery.We hope to welcome you back to the hotel in the near future. Best regards,Hotel Colline team
Theresa286
3 bedrooms Studio Condotel
Stayed in Mar 2024
Travel with friends
1 review
Outstanding
Posted on Mar 14, 2024
Great location. We are pleasantly surprised it is just above the Dalat Centre. Staff, especially manager Viet helped us transit from apartment to hotel rooms as we didn’t know they are housed in different buildings. Pleasant stay and will highly recommend to anyone who visits Dalat.
Response from Property: Warm greetings from Hôtel Colline! Dear Valued Customers, Thank you for choosing Hôtel Colline as your family vacation destination. Thank you for your very positive encouragement, this is also a great motivation for Hôtel Colline’s staff to constantly strive to bring the best services to all guests who stay at Hôtel CollineWe hope to welcome you and your family back to Hôtel Colline in the near future! Wishing you all the best and have a great day ahead. Kind Regards, Hôtel Colline Team
Guest User
Superior Room with No Window
Stayed in Feb 2024
Travel with friends
2 review
Very Good
Posted on Feb 10, 2024
Security is an issue. The door suddenly opened but fortunately we the door latch was put on, else we cannot imagine what would happen. Called the reception and security but they claim is the wind.😅
Response from Property: Dear Customer,
First of all, we would like to sincerely thank you for choosing and using Colline Hotel and for taking the time to leave your valuable feedback.
We apologize for any inconvenience you may have experienced during your stay.
We will share the information you mentioned with the department in charge to take a closer look and seek improvements so that you can have a better experience next time. We look forward to the opportunity to provide you with a wonderful and memorable experience, and we hope that your family will be filled with health and happiness.
Posted by Colline Hotel Team
Guest User
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
1 review
Amazing
Posted on Feb 4, 2024
Beds are not very comfortable, beddings are quite thin. Only 1 pillow per person. The rest are okay.
Sam 龙
Premier Double Room
Stayed in Jul 2023
Family
17 review
Outstanding
Posted on Aug 1, 2023
The rooms are all modern design and it is considered one of the newer hotel in Dalat. The location is conveniently located above the main market building and it is just a 2 mins walk to the daily night market.
The buffet breakfast spread is good with a good variety of Vietnamese and International cuisine to chose from. It is different daily and hence a pleasure to eat the breakfast every morning.
Response from Property: Warm greetings from Hôtel Colline.Dear valued guest,Thank you for choosing Hôtel Colline as your family vacation destination. We are very pleased to receive your reviews about the hotel and also your sincere comments. Bringing the best experiences for the customers is our priority. We hope to welcome you and your family back to Hôtel Colline in the near future.Kind Regards,Hôtel Colline Team
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Travel with friends
9 review
Very Good
Posted on Dec 15, 2023
The location is excellent. The staff are friendly.
The cons is its small size of toilet. There is not much room to turn around once inside and it’ll be a disaster for overweight guests.
Its design of two sliding doors closing at the diagonal point is not admirable and the sliding doors hardly close!
The worst part? The bathroom light beams thru the glass door (though designed blurred) separating it and the bedroom!!
Maybe good for one person but definitely no no for 2 to share!
Hesitate to come back.
Response from Property: Warm greetings from Hôtel Colline.Dear our valued guest,Thank you for choosing Hôtel Colline as your family vacation destination and thank you for your very positive feedback, this is a great motivation Hôtel Colline’s staff to constantly strive to bring the best services to all guests who stay at Hôtel Colline.We are very sorry for your unexpected experiences during your stay with us. We look forward to have an opportunity to welcome you and your family back in the soonest day. Once again, thank you very much and wishing you and your family all the best. Kind Regards, Hôtel Colline Team
Guest User
Deluxe Twin Room
Stayed in Dec 2023
Couples
18 review
Amazing
Posted on Dec 8, 2023
We have enjoyed our 3 nights stay with breakfast and services provided by the staff were very good.
The staff who pick us up from the airport was vey good and careful with his driving.
Transport to Nha Trang was well arranged.
The only inconvenience was the Water Closet Floor which was wet during showering as the water flowed into the area ! ! ! Thank You and God Bless.
Response from Property: Warm greetings from Hôtel Colline.Dear our valued guest,Thank you for choosing Hôtel Colline as your family vacation destination and thank you for your very positive feedback, this is a great motivation Hôtel Colline’s staff to constantly strive to bring the best services to all guests who stay at Hôtel Colline.We are very sorry for your unexpected experiences during your stay with us. We look forward to welcoming you in the near future. Once again, thank you very much and wishing you and your family all the best. Kind Regards, Hôtel Colline Team
Big Lex
Deluxe Double Room
Stayed in Nov 2023
Business travelers
7 review
Amazing
Posted on Nov 29, 2023
Very good clean hotel. Didn’t get a chance to try the breakfast but they should allow you to take a coffee to go!
Response from Property: Warm greetings from Hôtel Colline.Dear our valued guest,Thank you very much for choosing Hôtel Colline for your recent vacation. Thank you for your compliments. Your satisfaction is the best reward for our team and we are pleased to pass on your positive review to our staff. Once again, thank you very much and wishing you all the best.Best regards,Hôtel Colline team.
Kamil Kufel
Deluxe Double Room
Stayed in Nov 2023
Couples
1 review
Outstanding
Posted on Nov 16, 2023
The staff in the hotel deserves the highest rate, all employees were helpful and attentive from welcoming us at the door and taking our bags till departure. Breakfast was very good, a lot of options were available and they are changed over days. The room was okay and location was perfect. Cool thing was the free photo booth in the lobby.
Response from Property: Warm greetings from Hôtel Colline!Dear our valued guest,Thank you for choosing Hôtel Colline as your family vacation destination.Thank you for your positive feedback, this is a great motivation Hôtel Colline’s staff to constantly strive to bring the best services to all guests who stay at Hôtel Colline.We hope to welcome you and your family back to Hôtel Colline in the near future! Wishing you and your family all the best.Kind Regards,Hôtel Colline Team
Guest User
Deluxe Double Room
Stayed in Apr 2023
Couples
2 review
Posted on Apr 19, 2023
Stayed at Hotel Colline for 3D2N. Location is prime as it is near the Da Lat night market.
However, we were denied early check-in as they strictly allow check-in only at the stated time.
Room was alright, however one of the pillow has blood stain. I placed it on the chair showing the stained spot but the pillow was placed back on the bed again.
Room Service menu ends at 9.30am.
Breakfast ends strictly at 10.30am and lights in restaurant begins to turn off at 9.15am and full lights turn off at 9.30am.
Response from Property: Warm greetings from Hôtel Colline!Dear valued Customers,Thank you for staying with us and for sharing your experience with us.It is with deep disappointment we read about your unexpected experience. This is not at all a reflection of the training and operational excellence we are known for, and for this, we sincerely apologize.Your feedback is genuinely valued and has been reviewed in detail with the relevant teams. We pride ourselves on taking every positive and negative observation as a constructive resolution, ensuring no other guest will experience a similar shortfall.Thank you, once more, for highlighting these issues.We hope to have the opportunity to welcome you back for a better experience.Kind regards,Hôtel Colline Team.
Faith jun
Signature Suite
Stayed in Apr 2023
Couples
28 review
Amazing
Posted on Apr 19, 2023
Everything was great here, room service was surprisingly cheap as well. Will be back yearly if possible! Love the weather here :)
Response from Property: Warm greetings from Hôtel Colline!Dear valued Customers,Thank you for choosing us and for taking the time to share your feedback. It is truly a delight to note that you had a wonderful stay with us. On behalf of the whole team, we thank you for your compliments on the service. It is wonderful to hear that you were impressed with the overall hospitality of the hotel.Your courteous words have been conveyed to the team-member, this will certainly boost us to strive for excellence.Kind regards,Hôtel Colline Team.