Helen hotel Reviews

This is a condo apartment unit. This particular room is actually half-split from the condo apartment. The balcony is therefore also halved. The unit is on the 16th floor and gives a full view of the lake, this is the best to enjoy the harbour view. Room has Aircon cum heater function. The TV is practically useless unless you subscribed to the China pay-per-view services. The toilet and shower is combined, it can get wet and the tiles are slippery. Advised to wear the rubber slippers provided for safety You will need to call up the hotel when you arrive, as the condo needs entry tags to access into the lift lobby. The hotel owner/chambermaid will come down to bring you up to the 16th floor. There are plenty of food outlets downstairs, also some convenience stores. The park is just across the street. The lake is just across the street. Taking taxi from the railway station cost only RMB10 to the apartment.

On a moonlit night, I stepped into this famous hotel called "Helen", as if I had entered a peaceful ocean. The smile at the front desk is warm and sincere, the warm lighting in the room complements the stars outside the window, the bed is intoxicatingly comfortable, and a night of sweet dreams has no boundaries. The service is meticulous, the facilities are modern and complete, and every detail speaks of thoughtfulness. This trip is not only accommodation, but also a spiritual solace.

This famous hotel is simply dreamlike, with attentive service and enthusiastic staff. The room is spacious and bright, beautifully decorated, and the bed is soft and comfortable, ensuring a sweet night's dream. Complete facilities, strategic location, and convenient transportation make it extremely convenient to explore every corner of the city. Really recommend!

You can have a panoramic view of Erhai Lake and Cangshan Mountain. The scenery is beautiful, the room is very clean, and the service is also very good.

It's clean and tidy, with a sense of design. The balcony overlooks the entire Erhai Lake, and the scenery is great. The air conditioner heats well and it's not cold at night. It’s great that the tissues are all from Vida. The restaurant street downstairs is very convenient. Living here is much more comfortable than living near the ancient city. It only takes 10 minutes to take a taxi to the high-speed rail station, and there will be no traffic jams at all. It is recommended to add a clothes drying rack with wheels to facilitate pushing and pulling clothes.

The hotel environment is very good and the boss is very upright! And you can see the sea, and sitting on the balcony is very therapeutic! Very comfortable, very comfortable! I like their home and will come back next time! And recommend it to your friends!

The location is easy to find, facing Erhai Lake. Next door to the balcony is the Polman Hotel. The landlord is very nice and the little girl is very kind. The view is unparalleled, the room is fully air-conditioned and very warm. Will stay again.

The apartment hotel is located next to the cruise ship terminal of Erhai Lake. You can see Erhai Lake and it is also very convenient to go to Erhai Wetland Park.

The boss's service is very considerate. There is Erhai Lake outside the window. It's very enjoyable.

Very good👍The boss is very nice

The sea view room has a very good view. The hotel is conveniently located. There are many restaurants nearby that are not expensive and taste good. If you go on a cruise ship, Dali Port is right downstairs. very convenient.

The room is not bad, you can see Erhai Lake. The guy at the front desk kindly helped me with my luggage.

The perfect score is 10 points, 0 points for service attitude, 5 points for hotel environment, 0 points for service quality, and 0 points for sound insulation. I am a Ctrip v3 and have stayed in many hotels. This hotel is the most comfortable and aggrieved hotel I have ever stayed in. I discovered that the upstairs was being renovated at 2 a.m. on the evening of the 16th. I called customer service, and the customer service contacted the property manager. The property manager went upstairs and I was taking a shower (I didn’t return to the hotel until 1.14). The property manager didn’t hear the sound of decoration at the door. After I showered, the security guard When I came up again, there was no sound of decoration. I asked the security guard why he went upstairs to check the source of the sound and came to me to verify the sound (putting the cart before the horse). The security guard said that no one lived upstairs (the kind with a seal), and that apartment renovations must be reported, but there are currently no reports on the four floors above. renovating. I was traveling alone and staying in a hotel. I was frightened and asked the store owner: The decoration sound in your house is definitely not **, is it? Can I get a refund? The store agreed, and I immediately found another hotel to pack my luggage and went downstairs with the security guard. The next day, Ctrip went to customer service to apply for a refund, but the store refused to refund on the grounds that no one heard the sound of renovations. They also blocked me, thinking that I was being unreasonable and deliberately picking on them. I have recordings to prove it, and there are five of them, but the store thinks I stamped them out myself. . . But the slightest movement in the room makes the sound loud, and the sound of decoration is muffled coming from above. . . The store firmly believes that no one heard it, so they didn't refuse the refund! So there are 3 possible situations now: 1. There was decoration noise upstairs, but the owner did not report it and could not find the source of the sound. 2. Hotel** 3. I faked recordings because of my high IQ, and spent an extra 150 yuan on two hotels for one night, and only slept for 2 hours (to catch the high-speed train the next morning), just to make the store unreasonable and troublesome! The recording cannot be uploaded. If you want to join in the fun and listen to it to be fair, please add me on WeChat (***********) I am responsible for my words! Warranty attached!

The overall style of the room is quite good, the bathroom is clean and the most important thing is that there is a balcony with a sea view.