Yiyun Art Hostel Reviews

Response from Property: Glad to have brought you a pleasant experience, welcome to come again next time

Response from Property: Thank you for your patronage. Welcome to come again next time

Response from Property: Dear guest, thank you for your five-star review. Your praise is an affirmation of our hotel. We will continue to provide warm and thoughtful service. Thank you again for your support and trust, and we look forward to your visit again.

Response from Property: Hello guest, let me tell you one by one about what you said above. First of all, you paid 300 or more on the platform. It is really inappropriate. The platform operates it for us for free. B&Bs are falling from the sky. The rent, water and electricity network It cost nothing, the facilities and supplies inside and outside the room were all free, and the cleaning and housekeeping were free. We didn’t eat anything every day, just drank some northwest wind and we were full. Hey, we have struggled to survive the mask period and ushered in the hot Spring Festival. During the Spring Festival, the average price of each room in our store is less than 550. What our store is doing is word-of-mouth. We make the money we should earn with a clear conscience and never make arbitrary prices. I won't buy or sell by force. Let's talk about the sky mirror upstairs. I didn't promote it. I just showed a few pictures in the photos of the B&B to let guests know the shooting angle and to inform them of the posed sky mirror. , neither said it was an Internet celebrity, nor did it say it was a travel photography spot. It is also clearly written in the check-in message that you can ask me to take pictures for you before dark. I will never charge you for taking pictures for your guests. I just want to make the guests happy to have beautiful photos. There are thousands of B&Bs in the entire Dongmen area, and there are a total of three B&Bs with Sky Mirror. Ours is the largest Sky Mirror. We spent more than 20 years building it to provide guests with a free photo-taking environment. So far, no customer has said that the Sky Mirror we posed for upstairs is too small. Maybe you are too tall for a small shop. You are dissatisfied with the clearly priced rooms, and you are also dissatisfied with the sky mirror that provides free photos. In this case, if you just said it at that time, I will immediately cancel your order for free, and you can choose a B&B that you are satisfied with. If you are happy, I will not be so aggrieved now. The roses given to others have lingering fragrance in their hands, wishing the whole family happiness.

Response from Property: Thank you for your review, I will wait for you in Dali.

Response from Property: Thank you sister for the evaluation, I will come back to the ancient city when I have time.

Response from Property: Thank you for your praise, I will come back to Dali to play again.

Response from Property: Hello guest, I was a little surprised when I saw two consecutive bad reviews from you today. After checking myself, I feel that you reviewed the wrong inn. Please recall, for the convenience of you and your friends on the same floor, I will provide you with free reviews for you. You upgraded to a starry sky twin room, provided you with washing machine and laundry detergent for free, and helped children adjust cartoons. You asked me where to eat, and I also sent you the location of the restaurant. The next day you sent me a message telling me that you wanted to extend your stay. It's a pity that there is only one twin room left in the inn that day, and there are no double rooms. The other rooms are already fully booked. With no other choice, you and your friends can only find other inns. Please think about it. , if you were not satisfied with my home, you wouldn’t choose to continue your stay, right? I thought about it for a long time, and I guess you reviewed the wrong inn. I would like to take this opportunity to explain that when every guest checks in, I will tell them to call me if they are dissatisfied or need anything, and I will solve it in time. I will also write it in the check-in WeChat message. I have been operating an inn for more than a year, and my service has always been as good as ever, as everyone who has stayed there knows. Linen is changed after each guest, and washing, disinfection and ironing are delivered outside. Starting from January this year, I will put a box of mineral water on each floor so that guests can drink the mineral water in their room without having to run downstairs to get it. Also this month we rebuilt the patio. My goal is that my customers are happy and I am happy too😃

Response from Property: Thank you for your comment, little brother, we will meet again when we have the opportunity.

Response from Property: Thank you for your praise, and I look forward to seeing you next time in Dali.

Response from Property: I took over the hotel in November last year, from repainting and improving the rooms to replacing a series of supporting disposable toiletries. Playing with the children, taking photos, cooking ginger and brown sugar water, chatting with the warm baby, accompanying the baby on an electric car, and accompanying the doctor. A series of free services. I am responsive to the guests' requests. I also clean every room seriously. I have always adhered to the principle of putting guests first, so that guests can stay at home. I was satisfied and happy during my stay at the store. Every time I see customers' positive comments about the store, my heart warms. No matter how hard it is, it's worth it. On the day you checked in, you first came to the store to view the room and placed the order after expressing your satisfaction. Everyone was also very happy during your stay. Two days after leaving the hotel, you took the initiative to contact me on WeChat to express your dissatisfaction with the cleanliness of the room, but also expressed that it was difficult to give a good review due to the epidemic. Because I didn't understand the deeper meaning, I just apologized to you regardless of whether it was right or wrong, and I missed this "good review". Homestays have never been my business. I came to Dali with feelings and treated this private space created by my own hands like a child. I cannot tolerate your accusations and cannot compromise. I failed to understand the meaning of your WeChat message and do not want to get to the bottom. As you said, the epidemic is not easy, but I don’t want to lose my original intention, and I hope you will too! This negative review is left here to remind you and to alert me.

Response from Property: Thank you sister for your evaluation, I have the opportunity to come back to Dali to play.

Response from Property: Thank you for your five-star praise, welcome to choose Yiyun Art B&B again next time

Response from Property: Thank you for your review, and welcome to visit Dali next time.