My husband and I traveled with my elderly parents. The ladies at the front desk were very warm and helpful and in particular, 馒头小管家 had great recommendations for restaurants and what to order (my parents are very picky about food and everything we ate was delicious!) and helped us set up a booking with a knowledgeable driver (Chinese speaking) to take us around Erhai Lake and do fun activities. The inn was centrally located a quick walk from Dali Ancient City's south gate. There's free laundry and the staff was nice enough to take my clothes out to dry while I was out during the day. They give you welcome fruit, breakfast, Pu'er tea, milk tea, and rose tea, and gave us a little goodbye present as well with flower cake. It was a great stay.