To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(3116)
Positive reviews(3017)
Reviews with photos/video(569)
Delicious breakfast(245)
Great swimming pool(166)
Friendly front desk staff(166)
Perfect for kids(72)
Located downtown(62)
Good views(22)
Negative reviews(99)
Win Weerawit
Deluxe Room King
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2025
Good location and service
Response from Property: 尊敬的賓客,感謝您入住大連新世界酒店。很高興您在此度過了愉悦的休閑時光。酒店位於大連市繁華的人民路地段,具有優越的地理位置,交通極為便利!我們一直致力於給客人提供個性化的温馨服務,很高興我們的努力獲得了您的好評。我們會一直秉承真誠、熱忱的待客之道為每一位賓客創造難忘的愉悦瞬間。期待您下次光臨,屆時酒店全體店員工都將再次竭誠為您服務,祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Jan 2025
Other
3 review
5.0/5
Outstanding
Posted on Feb 15, 2025
I had a wonderful stay at this hotel, and I highly recommend it. The service was exceptional, and the staff went above and beyond to make me feel welcome. The front desk team, especially Miss Gu and Jenny, were incredibly friendly and attentive. They offered great assistance and made my stay even more enjoyable. The overall experience was fantastic, and I look forward to returning.
Response from Property: 尊敬的賓客,感謝您入住大連新世界酒店。很高興您在此度過了愉悦的休閑時光。酒店位於大連市繁華的人民路地段,具有優越的地理位置,交通極為便利!我們一直致力於給客人提供個性化的温馨服務,很高興我們的努力獲得了您的好評。我們會一直秉承真誠、熱忱的待客之道為每一位賓客創造難忘的愉悦瞬間。期待您下次光臨,屆時酒店全體店員工都將再次竭誠為您服務,祝您生活愉快!
Mr. Linev
Superior Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Great hotel. Very attentive and polite staff. Special thanks to manager Mr. L for his help and care.
Response from Property: Dear guest,Thank you for your kind comment. I am happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
Guest User
Glamping Family Double Bed Room
Stayed in Feb 2025
Solo travelers
3 review
3.7/5
Posted on Mar 9, 2025
Quality of furniture and bath equipment could be better.
Response from Property: Dear guest, thank you for staying at New World Dalian Hotel and sharing your stay experience with us. We are sorry that we didn't receive your five-star rating, which indicates that we still need to improve our facility and satisfy guests' needs. If you have any requirements during your next stay, please feel free to contact the Front Desk to assist you. We look forward to taking care of you again soon.
Ethan
Superior Queen Room
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Sep 11, 2024
I had a great experience at the New World Hotel this time. It’s the second time I have stayed here when I have visited Dalian. The staff takes great care of me the hotel is centrally located, and the cleanest and most modern hotel I have found, especially given the price point for a room stay. Highly recommended!
Response from Property: Dear guest, thank you for your kind comment. We are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
ABMD US INC
Superior Queen Room
Stayed in Feb 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Mar 10, 2024
Exceptional stay beautiful, breakfast spread clean rooms, beautiful pool, courteous, and kind staff
Response from Property: Dear Guest, Thank you for staying with us and share your kind comment. we are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
Guest User
Dream Star Queen Family Room
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 4, 2024
My family and I were amazed at this hotel! Since we were in Dalian in the dead of winter, I booked a hotel that my family (wife and 4 year old boy) would want to spend hours inside. This was just that! We booked the family room and when we came in, it was already setup with the special lights on full display! The gym was better than my local one that I overpay in, the pool was remarkable, and the food looked incredible. The only reason we didn't eat dinner was because we had local friends that took us to local restaurants. The location was terrific, right next to it were a bunch of delicious local Japanese restaurants. Absolutely book this hotel and if you're with a family book the family room! I want to give a special thanks to Bob 王旭 for going out of his way to make our stay even more special!
Response from Property: Dear guest, thank you for staying at New World Dalian Hotel and sharing your kind comment. We are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
Guest User
Superior Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Lovely place, great service. Great choices for breakfast.
Response from Property: Dear guest, thank you for your kind comment. We are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
Guest User
Deluxe Room King
Stayed in Jul 2024
Business travelers
4 review
2.7/5
Posted on Aug 10, 2024
No service at all the reception.
Response from Property: Dear Guest, thank you for staying at our hotel and leaving your comment. It was a regret to hear that your stay experience was not impressed you. Please feel free to send more details to us, and we can further understand your concerns. Look forward to welcoming you back in the future.
Femi & Jane
Deluxe Room King
Stayed in Sep 2023
Couples
2 review
4.7/5
Amazing
Posted on Oct 15, 2023
It was really good))) clean and also got a free upgrade) the view was spectacular. If anything to be improved is they didn’t have EV charger in the parking lot.
Response from Property: Dear Guest, thank you for staying with us and sharing your kind comment. We are happy to hear that we have met and exceeded your expectations, we will continue to improve our facility and service. We look forward to taking care of you soon.
我叫莎莎
Deluxe Room King
Stayed in Sep 2022
Other
4 review
4.0/5
Very Good
Posted on Oct 12, 2022
This is an honest review that is not meant to dissuade anyone but to offer a thorough unbiased review. My opinion of New World before my stay was that it was a 5 star hotel, it certainly wasn't horrible, but after my stay and comparing to other Dalian hotels in its league that I've stayed in, think it doesn't fit the bill for a 5 star hotel. I can't complain about the service, Check in was swift and we got a free room upgrade and spa coupons, but the hotel room carpet was stained, there was dust in some places and the furniture and room amenities are aging, slightly dated and need to be improved (I didn't feel the need to zoom in on those issues so the pictures wont reflect this) . I loved that there were lovely art pieces throughtout the hotel and the fitness centre was top notch especially the heated pool. The breakfast buffet had fewer options than expected for a hotel of that standard but it was honestly delicious and satisfactory, they had both Chinese and Western dishes, fruit and cereal. The waitresses from Guo restaurant had the best service they went out of their way to make our dinner pleasant. The most disconcerting issue I had with New World was that the room deposit refund took longer than I've ever experienced, I found it highly unusual and somewhat disappointing because I've stayed in a lot of 5 star hotels and usually the refund is instant but they told us it would take up to 3 days. Maybe this is standard practice for them but it made no sense to me and I've never had to wait that long. In any case surely it doesn't take 3 days to check a room!
6/10
Response from Property: Dear guest, thank you for staying at our hotel and leaving your valuable comment. Regarding your concern about the room facility and bank refund, our Engineer and service team are following up and will improve our facility and service quality. We are looking forward to welcome you back soon.
Yolanda
Glamping Family Double Bed Room
Stayed in May 2023
Family
24 review
5.0/5
Outstanding
Posted on Jul 1, 2023
We stayed in a family room and it was spacious. The hotel pool is also great!
Response from Property: Thank you for your kind comment. We are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.尊敬的宾客,感谢您入住大连新世界酒店。很高兴您在此度过了愉悦的休闲时光,我们会一直秉承真诚、热忱的待客之道为每一位宾客创造难忘的愉悦瞬间。期待您下次光临,届时酒店全体店员工都将再次竭诚为您服务,祝您生活愉快!
Anonymous User
Superior Queen Room
Stayed in Jan 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Feb 23, 2024
Solid Business Hotel
Response from Property: 尊敬的賓客,感謝您入住大連新世界酒店。很高興您在此度過了愉悦的休閑時光,我們會一直秉承真誠、熱忱的待客之道為每一位賓客創造難忘的愉悦瞬間。期待您下次光臨,屆時酒店全體店員工都將再次竭誠為您服務,祝您生活愉快!
Guest User
Deluxe Room King
Stayed in Sep 2023
Couples
9 review
5.0/5
Outstanding
Posted on Oct 26, 2023
A great stay and experience!
Response from Property: Dear guest, Thank you for your kind comment. We are happy to hear that our hotel with enthusiastic service impressed you and make your stay enjoyable and comfortable. We look forward to taking care of you again soon.
Guest User
Deluxe Room King
Stayed in Jan 2023
Business travelers
2 review
1.0/5
Posted on Mar 23, 2023
temperature is too high in the room and mini bar is empty
Response from Property: Dear Guest, thank you very much for staying with us and taking time to leave your comments. We feel sorry that your staying experience with us was not a satisfied one. During this season, normally we set our in-house air conditioner temperature at 23 Degrees Celsius, windows can be opened for fresh air as well. Should you have any preference for your room, please let us know either in advance or during your stay, we will prepare in advance or we will provide you another room accordingly. For mini bar issue, we are very happy to share with you that starting from 01 March 2023, free welcome drinks are provided in mini bar for all guest rooms. We look forward to welcoming you back in the near future.