Dalian Friendship Hotel

Dalian Friendship Hotel Reviews

Dalian Friendship Hotel

No.91 Renmin Road, Zhongshan District, Dalian, Liaoning, 116001, ChinaView Hotel Details
Dalian Friendship Hotel
Dalian Friendship HotelDalian Friendship HotelDalian Friendship Hotel
Check available rooms for your travel dates
We Price Match
1 night

Dalian Friendship Hotel Guest Reviews

4.4/5
258 review
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All reviews(258)
Positive reviews(243)
Reviews with photos/video(50)
Great value for money(29)
Large rooms(28)
Friendly front desk staff(21)
Convenient parking(19)
Close to metro(10)
Convenient public transportation(8)
Delicious breakfast(7)
Door broken(4)
Negative reviews(15)
Guest User
Special Queen Room
Stayed in Jul 2024
Business travelers
1 review
2.7/5
Posted on Jul 12, 2024
Pay for what you get. Old hotel so old furnishings. Location excellent not far from metro station.
Response from Property: Hello, distinguished guests! We are sorry that we can't satisfy you~ We will continue to improve~ Looking forward to your visit again~ We will serve you wholeheartedly~
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 25, 2024
very good
Guest User
Standard Room (2 beds)
Stayed in Jul 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Very cost-effective, clean, warm and thoughtful service, strategic location, convenient to go anywhere in the city. It is the best choice every time I go to Dalian. It is good to book the room price two days in advance.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your recognition of us. The hotel has been awarded A-level public health reputation for many years in a row. We will always uphold the people-oriented service concept and serve sincerely ~ I wish you a pleasant journey and look forward to your visit again ~
Tairen
Standard Room (2 beds)
Stayed in Apr 2024
Business travelers
195 review
3.0/5
Posted on Apr 19, 2024
The hotel is in a good location, and the subway can go directly to the airport and railway station. However, the hotel is too old and the facilities are outdated. It needs to be renovated. There is no restaurant in the hotel. You can only eat at the restaurant downstairs of the Hanting Hotel opposite. The breakfast is average and there are few varieties. If the weather happens to be bad in the morning, it will be a pain to go to breakfast. The carpet in the room is very worn, there is only one pillow, and the quilt and mattress are comfortable. However, the hot water in the bathroom is very good and the water pressure is high. In short, this hotel focuses on cost-effectiveness, the room is spacious, and it is much more comfortable than most budget hotels at the same price.
Original TextTranslated by Google
Response from Property: Dear guests! First of all, thank you for your evaluation. We have always been adhering to the "old brand" humanized quality service concept, customer first, and upgraded your room type for free when you checked in. Our Friendship Hotel has been awarded the A-level public health reputation for many years. The hotel can provide buckwheat pillows and latex pillows. If necessary, you can directly call the front desk internal telephone 100 in the room. We are deeply sorry that you are not satisfied. Finally, I wish you a happy life!
Anonymous User
Standard Room (2 beds)
Stayed in Feb 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Youyi Hotel is located on a prime road with convenient transportation to various places. The room has good mute effect and the facilities are complete and clean! Self-driving cars park in front of the building for free. The security guards direct the parking of vehicles with a sense of safety and responsibility. The beautiful woman at the front desk provides enthusiastic answers and the service is very good!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your praise. It is our greatest honor to receive your recognition. We look forward to your visit again. We will serve you wholeheartedly.
Lvshe
Special Queen Room
Stayed in Jan 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The room is large and warm, so take off your cotton-padded jacket as soon as you enter the room. The TV is quite big and the viewing effect is good, but the viewing distance is a bit far. Transportation is convenient. As the Chinese New Year is approaching, you can find a place to eat nearby.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your praise. It is our greatest honor to receive your recognition. We look forward to your visit again. We will serve you wholeheartedly.
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2024
Travel with friends
17 review
3.2/5
Posted on Jul 6, 2024
We booked two sets of deluxe twin rooms, but due to lack of cleanliness, we changed to a standard twin room. Even after asking the front desk, the price difference was not refunded. The facilities were relatively old, there were no paper towels in the room, and the electric mosquito repellent incense socket was broken and could not be used. The service attitude is not good, the overall feeling is not good, the evaluation is objective and there is no malice at all. Hope to improve the overall environment and service awareness.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry that your check-in experience was not satisfactory to you. We check out before 12 o'clock and check in after 14:00. If there are cleaned rooms, we will check in in advance. You can check in at noon. The original room has just been checked out and it has indeed not been cleaned yet. The room service staff also need cleaning time. They also communicated with you in advance to check in first. After cleaning, we will inform you. When you asked to check in in a hurry, our service staff wanted to see the Chaoyang room. We took you to see the room and you were satisfied with the room. You did mention that you had to refund the price difference if you booked a deluxe twin bed. We also explained to you the reason why you could refund the price difference but the front desk could not directly refund you because you For online orders, you need to modify the order online, cancel the original order and place a new order, or choose to wait for the original room type to be cleaned and ask for your opinion before we change the room for you. We apologize if you are dissatisfied with this issue. If you have any needs during your stay, you can directly call the front desk at 100 from the room. Our front desk is at your service 24 hours a day. We will also provide feedback on your opinions. Strengthen, if you come here next time, I look forward to your visit again and wish you a happy life!
Guest User
Special Queen Room
Stayed in Dec 2023
Couples
1 review
3.7/5
Posted on Jan 9, 2024
The hotel's external facilities and environment are very good, but the interior of the room is a little bit worse (maybe because the hotel is a bit old). For the price of 90+ (special price), the price/performance ratio is high. The security of the hotel is relatively good. Security guards patrol the lobby at night (delivery workers are not allowed to come in and out at will). Personally speaking, the service is not particularly good. On the second day after I checked in, a sign saying "Please clean" was placed at the door. After I came back from the hotel, I found that please The cleaning sign was still at the door, but the aunt didn't clean it. I called the front desk, and the front desk actually said it was my problem... without a word of apology! ! Let’s talk about some things you need to pay attention to when you check in for the first time. The bedside lamp and the table lamp have a main power switch, and then the bedside (Figure 1, 2). If you place your mobile phone next to the bed at night, the main charging switch must be turned on, otherwise it will not be charged. Secondly, if the drain switch in the bathroom of the room I live in does not work well, you need to use the suction cup of the foot pad to suck it out (Picture 4). Finally, there was a mirror in the room opposite the window of the room I stayed in, always facing us. My husband is Chinese, and he said that this is not very good in China (I don’t think it’s okay).
Original TextTranslated by Google
Response from Property: Hello dear guests! First of all, thank you for your comment. I am sorry that it has caused you trouble. Regarding your feedback, we will work hard to improve it and will do better in the future. We look forward to your understanding and tolerance, and look forward to your next visit~
Guest User
Standard Room (2 beds)
Stayed in Dec 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 3, 2024
Check-in was quick, the place was carpeted, and the hygiene was very good. Dalian was really nice.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your praise. It is our greatest honor to receive your recognition. We look forward to your visit again. We will serve you wholeheartedly.
Guest User
Special Queen Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The service is very attentive and the environment is beautiful, comfortable and pleasant. There are business centers and supporting facilities around the hotel. like very much. The facilities are a bit dated, but still very useful.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Dalian Friendship Hotel and sharing your stay experience. The hotel has been awarded A-level public health reputation for many years in a row. We will always uphold the people-oriented service concept and serve sincerely ~ I wish you a pleasant journey and look forward to your visit again ~
Guest User
Special Queen Room
Stayed in Jun 2024
Business travelers
5 review
4.1/5
Very Good
Posted on Jun 26, 2024
The location is very advantageous, public transportation is convenient, and it is very convenient to go to the train station, airport and conference center. The surrounding facilities are complete, and shopping and dining are available for everyone. The breakfast shop next door is really affordable. Although the facilities are old, they are clean and comfortable. The bed was comfortable, the room was quiet, and I had a good sleep. recommend.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Dalian Friendship Hotel and sharing your stay experience. The hotel has been awarded A-level public health reputation for many years in a row. We will always uphold the people-oriented service concept and serve sincerely ~ I wish you a pleasant journey and look forward to your visit again ~
Guest User
Special Queen Room
Stayed in Jun 2024
Travel with friends
8 review
0.5/5
Posted on Jun 21, 2024
We stayed at Dalian Friendship Guesthouse on June 18th! Very dissatisfied! Online display shows 28 square meters! To a house with very small rooms! When I got to the front desk, I felt like there was something wrong with this hotel! The waiter is only busy with her business and ignores you! After waiting for a while, I said that I have never seen a receptionist like you before! Then he gave it to the smallest child! The conditions were very poor. The house was dark and small, the curtains were not tightly closed, the wooden boards were exposed under the washbasin, and the floors and walls were in bad condition! I can't think of turning on the air conditioner at night. Dalian is not too hot, so I can save some resources for the store! Then the mosquito bites me a lot! Didn't sleep all night! I called the front desk at about four o'clock to report it! The security guard also brought mosquito coils and tablets! After plugging it in, I still couldn't sleep because it was already broad daylight and the curtains were not tightly closed! I want to leave this deceptive Friendship Hotel as soon as possible! Check out after eating something outside! When I checked out, I happened to meet the person in charge of the front office! This woman is just about the same as the receptionist yesterday! It was said that the outside area of ​​our apartment was 28 square meters. The defense explanation continued to be deceptive and quibly, with no attitude at all! I said put the mosquito coils and scented tablets in a visible place on the table! Good hygiene! Keep up the service attitude! This hotel doesn't do that! Such poor managers and such poor conditions are the product of the boss's incompetence!
Original TextTranslated by Google
Response from Property: Dear guests: Regarding the room area you proposed, we have formulated it in accordance with the standards. The standard building area is 28 square meters. When you checked in at the front desk in the evening, you specified that you wanted to be on the same floor as your friend. Our front desk colleagues were also adjusting your room for you, so I'm sorry to have kept you waiting for so long. You have booked a special large bed room. If you have any dissatisfaction when you arrive in the room, you can directly contact the front desk. The front desk operates 24 hours a day and we will solve it for you as soon as possible. We are a "time-honored" hotel and will always adhere to the people-oriented service concept to serve sincerely. We wish you a happy life and look forward to your visit again.
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
23 review
4.0/5
Very Good
Posted on Apr 6, 2024
Clean, good location. No problem
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support and recognition of the hotel. We are really very touched to see your satisfaction. We look forward to your visit again. We will serve you wholeheartedly.
Guest User
Standard Double Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 6, 2024
A very satisfying stay. We checked in a little earlier. The lady at the front desk said that the room we booked had not been cleaned yet, so she upgraded us to a family room. It was very spacious and comfortable to live in. The hygiene was also very good. The bed was very clean, the bathroom was also very clean, and the waiter's attitude was very good. Thumbs up 👍🏻
Original TextTranslated by Google
Response from Property: Dear guests, hello! Sincerely thank you for your praise. It is our greatest honor to receive your recognition. We will uphold the service concept of working hard and serving attentively. We look forward to your visit again. We will serve you wholeheartedly.
Anonymous User
Standard Double Room
Stayed in May 2024
Other
5 review
2.5/5
Posted on May 2, 2024
I booked a hotel on Ctrip with the intention of enjoying early check-in and late check-out. Who would have thought that the hotel refused to provide late check-out and only agreed to early check-in. When I arrived at the hotel, it was almost 12 o'clock. I asked the front desk, and they said that there were no rooms and they had not yet provided us with a double room. They asked us to wait a while. The problem was that it was already past 11:50, and they still asked us to wait at almost 12 o'clock. Moreover, the room I booked had the privilege of early check-in at 10 o'clock. Later, I showed the check-in information to the hotel front desk, and they opened the room for us only after I refused the hotel's request. Isn't this treating us differently? Isn't there a room? Didn't they say there were no vacant rooms? If I hadn't refused, would they have directly arranged a double room for us? The hotel has a bad attitude, so that's it.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We regret that we did not get your approval. The hotel was fully booked during the peak period of May Day. Early check-in is only possible if there are vacancies in the room type you reserved. We cannot control if you do not check out before 12 o'clock. I hope you can understand that we also upgraded your room type directly when you checked in at the front desk. We will also increase management and improve it in the future. We look forward to your visit again. We will serve you wholeheartedly.