4 Xinggong Street (Xinggong Jie), Shahekou District, Dalian, Liaoning, 116021, ChinaView Hotel Details
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Bolt Hotel Guest Reviews
4.4/5
383 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(383)
Positive reviews(364)
Reviews with photos/video(48)
Easy to get around(77)
Large rooms(39)
Close to metro(33)
Convenient for shopping(33)
Tasty food(19)
Friendly front desk staff(18)
Would stay again(12)
Average decor(10)
Negative reviews(19)
Jiahui Ren
Standard Room (2 beds)
Stayed in May 2024
Travel with friends
6 review
2.2/5
Posted on Jun 5, 2024
Issues
-front lobby doesn’t even bother turn on the light, the whole place just looks like it can’t afford electricity.
-Mold near AC Vent.
-AC didn’t work at all, doesn’t go below 25 Celsius. Woken up in sweat on daily basis and had to leave window open but then the window is facing an exhaust fan from the mall underneath so after 7:30am don’t bother sleeping
-lights were too dim or don’t work
-TV doesn’t even work
- desk lamps switch was broken so it doesn’t even work.
- very poor standard for a 4 star hotel.
Guest User
Standard Room (2 beds)
Stayed in May 2024
Travel with friends
30 review
5.0/5
Outstanding
Posted on May 15, 2024
The room I chose for my child is a bit bigger. The 2-meter bed is very friendly. It is very convenient to travel. There are many choices for eating nearby. There is a large supermarket next to it. The subway is opposite the hotel, and it is very convenient to go to tourist attractions.
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Guest User
Standard Room (2 beds)
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is very comfortable and the service is very good. However, you can see that the hotel has some signs of age. The facilities are relatively complete, but there are still some shortcomings, such as not many charging sockets, only one light switch, and it is a cold light, etc. However, the main thing is still very satisfactory.
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Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 4, 2024
I compared hotels for a long time before booking during the May Day holiday, and finally chose Dalian Bolt. It beats the same price of express hotels.
The location is excellent, across the road is the Xinggong Street subway entrance, very close to the Xi'an Road Night Market, and there is also the treasure market and the new Changxing market, Dalian cherries and seafood are all available. I regret not discovering it earlier.
The location is good but very quiet. The breakfast is standard. I arrived at the hotel after 10 o'clock in the evening and was directly upgraded to a suite. Because the train ticket was not grabbed, the accommodation time was changed twice, and I checked out one day in advance, and the hotel also readily agreed. I will stay here next time.
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Guest User
Deluxe Queen Room
Stayed in Apr 2024
Couples
31 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The room was quite nice, the lighting was a little dim, but it was very clean, the bed was big, the service attitude was very good, I will stay here again if I have the chance.
Finally, I wish my wife a happy birthday!
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Travel with friends
4 review
0.5/5
Posted on Apr 9, 2024
The sanitation is too bad, how can this be a 4-star hotel standard, the bed sheets and quilt covers are stained, the closet door in the room doesn't work, it's full of dust, the hotel doesn't provide heating, we were freezing, the room facilities are old, the so-called deluxe room is just a change of the floor stalls, and the inside is still full of decoration smell, forget about breakfast, it's too bad, there is no drink, just a hot drink machine with milk and coffee. I stayed for two days in total, and I encountered the same situation on both days, and they didn't add anything at 9 o'clock. For example, fruit, rice, fried noodles, eggs, you told him that he agreed verbally, but didn't add it. The first day was fine, but the second day was hungry. The staff was waiting there with a trolley and a shelf, and the meal was collected quickly on 9.28. The staff is the only fast one, you ask him to add some food for you, no way, the hotel cleaned up the room and I told the front desk to close the window, but when I came back at night, the window was still open, it was too cold.
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6/7
Response from Property: We are very sorry for the unpleasant experience you had in our hotel. We value the feedback of every guest. If you are dissatisfied with the hygiene conditions of the hotel, we have punished the room service staff and cleaned it immediately. For not adding breakfast in time, we have also punished the relevant responsible persons and made timely improvements and adjustments. Due to negligence, we did not meet your ideal expectations. For these problems, we will strictly train our employees. We hope to provide you with a better accommodation experience next time. I wish you a happy life!
リエー
Standard Double Room
Stayed in Apr 2024
Family
11 review
4.2/5
Very Good
Posted on Apr 5, 2024
The location of the hotel is good. It is located on Xinggong Street. It is a bit old. It is listed as 4 stars ⭐⭐⭐⭐. The facilities are a bit old. The hygiene is a bit unsatisfactory because I stayed during holidays. It may be because of the static electricity in spring. It is understandable that hair is occasionally stained. The cleaning lady cleaned it twice in time. Although the breakfast is rich, the breakfast time is 6:30-9:30. I went there at 8 o'clock. The porridge and stir-fried dishes were all cold. I didn't eat them in the end. Maybe I asked too much? There was also breakfast on the 3rd floor. After going down, the 3rd floor was dark and there was nothing. There was no one and no reminder. As a result, after looking around, a kitchen lady came out and said that there were too many people and it was changed to the 4th floor. In fact, just write a sign at the elevator entrance on the 3rd floor. People will go directly to the 4th floor when they see it, instead of putting it at the front desk on the 1st floor. It is old, so the sound insulation is not good. Those who understand will understand. I have a child with me. It is worth praising that the Bolt Hotel has its own Chinese restaurant on the fifth floor. There are no scattered tables, but private rooms, and there is no minimum consumption. I can eat delicious meals with my children without leaving the hotel. I think it is very good. The private room is quiet and the service is very good. I ordered three dishes, a soup, a meal and a bottle of mineral water for 172. I personally think it is very affordable. Later, my friend chatted with me and ordered dishes to be delivered to the room. The taste is also very good. I think it is a good choice to go to this restaurant when I pass by Dalian in the future. I highly recommend it! In addition, the child lost the room card during breakfast time. The front desk immediately opened a new card and asked us to look for it again. If it is lost, it only costs 20 yuan. There is no outrageous compensation price, which is also very good. Finally found it and returned it. Overall, it is still great. The child returned from Japan and thought the hotel was big and beautiful! I personally think that more efforts should be made in hygiene. The peak period of holidays is not an excuse. It will definitely be better.
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6/9
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Anonymous User
Standard Double Room
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Feb 12, 2024
I stayed at the hotel I chose many years ago to get some peace and quiet in the bustling downtown area. The front desk service was very good and helped with room selection. For sleeping reasons, I asked for an extra pillow. Breakfast was delivered to the room.
Original TextTranslated by Google
Response from Property: Thank you for your valuable review and full recognition of the hotel. Your satisfaction is the greatest motivation for all hotel staff. The hotel will serve you wholeheartedly and look forward to your next visit.
Guest User
Deluxe Twin Suite
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on May 16, 2024
The hotel is in a strategic location and has complete supporting facilities. There are markets, shopping malls, supermarkets and convenience stores near the subway entrance. Although it is a bit old, it is clean. The suite we stayed in has two bathrooms and a washbasin. It is very convenient. The service is average. I had to wait for half an hour to get a quilt at night. It didn't arrive. I made two phone calls to urge it to arrive. I don't know why. Everything else is fine.
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Guest User
Standard Room (2 beds)
Stayed in May 2024
Family
1 review
3.5/5
Posted on May 5, 2024
The transportation is very convenient. Metro Line 1 is opposite the hotel. It is very convenient to go to Xi'an Road, Xinghai Square, Venice Water City, and Dalian North Station. The surrounding restaurants and fruit supermarkets are very convenient. The hotel front desk staff is very enthusiastic and the hygiene is acceptable, but the facilities in the house are a little old.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Bolt Hotel and for your valuable suggestions. Our hotel also attaches great importance to your valuable suggestions. We will continue to improve the hotel's facilities and enhance our service quality. We look forward to your next visit and wish you a happy life!
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The rooms are acceptable, the service is warm and thoughtful, the breakfast has many varieties and is delicious, and the transportation is convenient. It is about 100 meters away from the subway entrance, and it is very convenient to take the bus or tram!
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Biluchunxiao
Standard Room (2 beds)
Stayed in Apr 2024
Couples
14 review
4.2/5
Very Good
Posted on Apr 19, 2024
The hotel receptionist was very enthusiastic and experienced. The room was large, but the soundproofing was poor. The TV was broken and could not be used. There were not enough power sockets and the bedside table had to be moved. The mattress was hard, the bathroom door leaked, and the distance between the wash basin and the faucet was unreasonable, which caused water to leak when washing hands and face. I accidentally broke a glass cup and bought a new one to replace it. The hotel checked the room and asked for compensation of 9 yuan.
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Guest User
Standard Double Room
Stayed in Apr 2024
Couples
3 review
3.7/5
Posted on Apr 17, 2024
I got the feeling that the old facility was managed in its own way. The location is really good and there is a shopping mall nearby. The bed was big.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Bolt Hotel and for your valuable suggestions. Our hotel also attaches great importance to your valuable suggestions. We will continue to improve the hotel's facilities and enhance our service quality. We look forward to your next visit and wish you a happy life!
Guest User
Standard Room (2 beds)
Stayed in Apr 2024
Couples
6 review
4.5/5
Great
Posted on Apr 11, 2024
The room is OK, and the sanitary conditions are good, but the noise is too loud. There is an air conditioner downstairs. If you are not in a good mood, you will not be able to sleep well at night. It feels like an earthquake. It shakes violently. We originally booked for two days and checked out after only one day because the air conditioner was too loud. It was really uncomfortable and unacceptable. Other than that, the hotel is located in the downtown area and the surrounding area is very prosperous. The service is average. We checked in quickly and didn’t tell us which floor we were on. We had to ask for breakfast time. Parking is very convenient. The parking lot is very large because it is above the Walmart supermarket. There are many places to eat around. The service really needs to be improved…
Original TextTranslated by Google
Response from Property: Thank you for your valuable comments and comprehensive recognition of the hotel. Your satisfaction is the greatest motivation for all the hotel staff. The hotel will also serve you wholeheartedly and look forward to your next visit.
Anonymous User
Standard Double Room
Stayed in Oct 2023
Family
4 review
5.0/5
Outstanding
Posted on Oct 4, 2023
I chose this hotel after searching for a long time. I saw previous reviews saying that the decoration here was old and not good. After I got here, my worries were gone! The room here is large enough, the bath water is super good, the mattress is very comfortable to sleep on, the room hygiene is also very good, the service staff has a good attitude, the breakfast has a full range of varieties and tastes good. There is a subway station just outside the door, and it is super convenient to take the bus. It is the starting station of two trams. If I go to Dalian again, I will definitely choose here next time.
Original TextTranslated by Google
Response from Property: Thank you for your valuable review and full recognition of the hotel. Your satisfaction is the greatest motivation for all hotel staff. The hotel will serve you wholeheartedly and look forward to your next visit.