Xinwenyuan Hotel

Xinwenyuan Hotel Reviews

Xinwenyuan Hotel

58 Zhigong Street (Zhigong Jie), Zhongshan District, Dalian, ChinaView Hotel Details
Xinwenyuan Hotel
Xinwenyuan HotelXinwenyuan HotelXinwenyuan Hotel
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Xinwenyuan Hotel Guest Reviews

4.5/5
Good
1046 review
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(1046)
Positive reviews(1015)
Reviews with photos/video(204)
Friendly front desk staff(23)
Easy to get around(17)
Well decorated(12)
Delicious breakfast(10)
Well designed(7)
Excellent TV(2)
Convenient parking(2)
Close to scenic area(2)
Negative reviews(31)
Piaoyoufeng
2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The hotel experience is very good. The exclusive series are newly renovated with a very fresh style. The bathroom is separated into dry and wet areas. The TV is very large. Cable TV, Internet TV, and projection are all available. The front desk service is very enthusiastic. The housekeeper F05 is particularly good. The message reply is very timely. The breakfast is also very good, with a wide variety. The overall experience is very good
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Guest User
Premium Suite
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The room is clean and suitable for family use. The breakfast is quite satisfactory. There are many restaurants around, so it is convenient to eat. It is close to Donggang and the subway station is not far away, which is convenient for travel.
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Family
5 review
3.7/5
Posted on Jul 1, 2024
The room facilities are good, the hygiene is acceptable, except that the corridor has the smell of decoration, the windows and doors in the room are open and there is no smell, the experience is good, but the room was not cleaned every day for 6 days, and the dust on the floor was visible to the naked eye in the last 2 days, which was a little disappointing, but everything else is good. The view outside the window is nice.
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Response from Property: Thank you for your valuable opinion. I am really sad that I could not give you a good stay experience. If you have any questions while you are in the store, please call the butler to solve it for you at any time. I'm so sorry, I wish you a happy life and all the best!
Guest User
2-bed Room
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel is in a good location, with convenient transportation and dining. There is also a Sanba Market where you can buy local specialties. There are also many old buildings nearby that you can walk to. The front desk was very enthusiastic, especially Ms. Yang, who was the receptionist at F03. She was enthusiastic about arranging the room for us, took us to see the room, and gave us a free breakfast. It is recommended to stay in the newly renovated room. The picture shows the tatami room we stayed in the night before.
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Response from Property: Thank you for your five-star praise! The hotel is located in the CBD business district of Zhongshan District. It is very convenient to eat, drink and have fun around it, and there are large supermarkets. It is the best choice for your vacation and business travel. The hotel also has conference rooms, banquet halls, Chinese and Western restaurants, etc. Thank you and look forward to your visit again!
KingYoungNam
Privilege Queen Room
Stayed in Jun 2024
Business travelers
11 review
2.2/5
Posted on Jun 20, 2024
1. The hotel is in a good location with food all around 2. The hotel environment is too messy, the 4th/5th floor is a nightclub with a lot of people 3. Your housekeepers don't do anything but ask for good reviews? There's nothing wrong with asking for good reviews, but I'm sorry my last name is not Qin, I really can't stand a little perfunctory.
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Response from Property: I am very sorry that Xiaowen did not bring you a good stay experience. I bow to you here! Xiaowen's is a comprehensive hotel integrating catering, entertainment and conferences. It is inevitable that there are more guests coming in and out. We attach great importance to your feedback and will strengthen the care of the housekeeper. Please don't be annoyed! I also hope that you can give us a chance to correct our mistakes and come again. I wish you a smooth work and a happy life!
Anonymous User
Family-friendly Family Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The hotel lobby is a little old, but the rooms are newly renovated. The front desk clerk was very enthusiastic and took me to see the room first. It was very good. The breakfast was also good, in a self-service style, and the basic breakfast was available. The front desk F05 Xiao Zhu lady was also very good. I was quite satisfied with the hotel as a whole.
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Response from Property: [Electric curtains] [Full housekeeper service] [Comfortable sleep zero pressure bedding] [Dry and wet separation bathroom] [TV projection] [Free fitness laundry room] Xiaowen is very happy to receive your recognition and praise. Our Chinese and Western buffet breakfast is also very popular! The Dalian traditional dishes in the Chinese restaurant and the seafood hot pot on the first floor are absolutely delicious! Welcome to taste it.
Guest User
Cozy Queen Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 13, 2024
The hotel environment is very good, the butler F11 provides thoughtful service, the experience is good, snacks and ID protection cover are given when checking in, and souvenirs are given when leaving the hotel. Overall, I am satisfied. Only the toilet is a bit old.
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Response from Property: Dear guest, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again. I wish you a happy mood and a happy family!
Anonymous User
Executive Queen Room
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jun 10, 2024
The hotel is generally OK. I stayed in an executive king room. The room was large and not cramped. The bathroom had no odor, but the hotel is old after all, so it is normal that the facilities are a bit old. The worst thing about the hotel is the breakfast. There are too few varieties and the taste is not good. The chef's level is too average. There is a parking space in front of the self-driving tour. The security guard is responsible for arranging parking outside, which is quite satisfactory.
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Response from Property: Thank you for choosing Xinwenyuan Hotel. The hotel is still being upgraded, with electric curtains, TV projection, dry and wet separated bathroom, intelligent guest control, etc. The Chinese-style floors are also being improved. Xiaowen will improve the variety and quality of breakfast as soon as possible, and look forward to your visit again! Wish you well
Guest User
Privilege Queen Room
Stayed in Jun 2024
Friends
1 review
2.2/5
Posted on Jun 14, 2024
Location: The hotel is in the city center. It is convenient to take a taxi. Zhongshan District. Facilities: Old. I didn't take a single photo. It was too bad! The air conditioning in the room didn't cool. I was out for a total of 2 and a half days. As a result, there was no air conditioning for one and a half days. The hotel has central air conditioning, and the air conditioning is collectively released. There are also fixed times for hot and cold air. It's so funny. Can you understand that the customers come back from the sun after traveling and dying outside. You don't have air conditioning? And it took a day and a half to get it fixed. The hotel upgraded me to an executive room, which was a shame. To be honest, the floor is very high and there are no mosquitoes. But the bathtub is dirty. And the bathtub only has a shower head, which is very inconvenient. There is no shower either. I was in a hurry to go out and really didn't have time to change rooms. Every word I said is true enough. Service: The breakfast may be like this for the price of 300. I have nothing to say. The breakfast is very watery. There is no wonton noodles, no Sprite or Coke. The hotel service staff can only be said to be average. I have stayed in a 100 hotel before. My clothes in my room were messy and they helped me to tidy them up. What about you. No one cleaned up the cherry pits that I vomited on the table. The toilet garbage was only cleaned up after I called it. I really can't give a good review!! Okay, I didn't tell you that there were snack bags for guests staying in the hotel, but I didn't take the initiative to give them to me... I forgot about it. Next, I'll post some photos of Dalian~
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6/8
Response from Property: I'm very sorry that I couldn't give you a good stay experience. Xiaowen never dares to neglect you! We will strengthen staff training and pay attention to details, enrich breakfast products, check air conditioning equipment, and we will deliver snacks to your room. Thank you for your valuable suggestions. Xiaowen will definitely work hard to change. Please supervise at any time. I wish you happiness!
Guest User
2-bed Room
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel is in a great location, close to the March 8th Square, and the surrounding transportation, dining, and shopping are very convenient. The environment and facilities are good and relatively clean. The breakfast is self-service, with a full range of varieties and delicious! We also encountered the Dragon Boat Festival ** Zongzi, haha The front desk lady was very enthusiastic and gave us homemade cookies. She also responded to any questions in a timely manner. The F15 service is very considerate and thoughtful~
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Facilities: Newly renovated and very new Hygiene: Very clean Environment: There are many must-eat foods in Dalian around Service: Very considerate, they helped me print something when I needed to print something urgently, and gave me a very thoughtful little gift after checking out
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Response from Property: Hello! Thank you for your trust in Xinwenyuan! Thank you for your generous praise and strong recommendation! It is really hard to leave Dalian. Xinwenyuan is your most beautiful and warmest home in Dalian. Remember to come back often when you have time!
Zhaojianping
Privilege Queen Room
Stayed in Jun 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The room is spacious and bright, clean and tidy, the bedding is comfortable, the room rate is affordable, the hotel staff is hospitable and attentive, and I am very satisfied. In the future, when I go to Dalian, I must arrange accommodation and meals at the New Wenyuan Hotel
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Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons to be missed, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaowen will be the warmest and most unique one in your memory! Come back to Xiaowen's home often, and I wish you: well!
Juejiangxiaojiucai
Cozy Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 5, 2024
The hotel service is very good, especially the front desk F15 is very satisfactory, the room is clean and tidy, the new decoration is very hygienic, the hotel is cost-effective and travel is also very convenient!
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Guest User
Cozy Queen Room
Stayed in Jun 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Jun 5, 2024
This is a long-established four-star hotel in Dalian. The rooms are all new. I heard from the front desk that the rooms have been renovated, with automatic curtains, separate wet and dry toilets, and new TVs. The front desk F05 has an excellent service attitude, and the breakfast is also very good. This is a very good experience.
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Response from Property: [Electric curtains] [Full housekeeper service] [Comfortable sleep zero pressure bedding] [Wet and dry separation bathroom] [TV projection] Xiaowen is very happy to receive your recognition and praise. Creating a warm and comfortable sleeping environment is Xiaowen's greatest promise to you. We will continue to improve and progress. I hope that our hotel will bring you a more perfect stay experience! Looking forward to seeing you home again.
Guest User
Cozy Queen Room
Stayed in Jun 2024
Other
5 review
5.0/5
Outstanding
Posted on Jun 4, 2024
The service provided by the staff was very good. I would like to thank employee F03, who upgraded the room my parents booked to a king-size bed room for free after seeing that it was too crowded. The elderly lived very comfortably. Thank you very much!
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Response from Property: Hello! Thank you for your strong support to Xinwenyuan Hotel. Your satisfaction is the driving force for the hotel to move forward. Needless to say, just come often! I wish you: smooth work and a good mood every day O(∩_∩)O~