Crowne Plaza Xinghai Dalian

Crowne Plaza Xinghai Dalian Reviews

Crowne Plaza Xinghai Dalian

No. 60-3, Binhe Street, Shahekou District, Dalian, Liaoning, ChinaView Hotel Details
Crowne Plaza Xinghai Dalian
Crowne Plaza Xinghai DalianCrowne Plaza Xinghai DalianCrowne Plaza Xinghai Dalian
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Crowne Plaza Xinghai Dalian Guest Reviews

4.7/5
Outstanding
3715 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3715)
Positive reviews(3619)
Reviews with photos/video(825)
Delicious breakfast(317)
Friendly front desk staff(218)
Nice sea view(94)
Tasty restaurant(62)
Close to amusement park(60)
Perfect for kids(58)
Has play area for children(49)
Delicious buffet(32)
Negative reviews(94)
Artsiom
Superior Queen Room
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 25, 2024
Good hotel with a nice city view. Convenient for business stays, but not many places of interest for tourists around.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
VERY GOOD
Arimond
Superior Queen Room
Stayed in Mar 2024
Business travelers
8 review
4.5/5
Great
Posted on May 6, 2024
I stayed here already several times. It is a nive hotel at a good location. The Restaurant is not as good as I expected.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 19, 2024
Great hotel. Even got a breakfast upgrade for a third person. Thank you
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.
Alexander
Superior Queen Room
Stayed in Feb 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Excellent place to stay for your business trip or on a leisure with family!
Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager
prejeesh
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 28, 2024
good place and location
Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Guest User
1 king Premium Ocean View Lounge Access
Stayed in Apr 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Good Good
Response from Property: Dear valued guest, thank you for your positive review. I will share this information with our team to boost their morale. We look forward to welcoming you back soon.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Feb 2022
Couples
5 review
5.0/5
Outstanding
Posted on Apr 26, 2022
Great room, great view and great service 😊
Response from Property: Dear valued guest, thank you for staying with us. We are pleased to hear that you enjoyed our room facilities and the services provided by hotel’s team. We look forward to welcoming you back in the very near future.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Jan 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 12, 2022
Clean with view. Elevator has unnecessary noise.
Response from Property: Dear guest, Thank you for choosing our hotel and we value your loyalty. Regarding your concern, I have spoken to my Director of Engineering who will ensure this situation in the elevator will be minimized and avoided. Thank you again for your comment and we look forward to welcoming you back soon. Rina Shao, General Manager
Zyueeguangs
Superior Queen Room
Stayed in Aug 2024
Family
7 review
4.5/5
Great
Posted on Aug 29, 2024
Advantages: The consistent style of InterContinental, check-in is assured, we arrived at night, check-in was fast, the hotel is relatively new, so the facilities are ok, and the room is clean. Disadvantages: I had noted that I needed children's products when booking on the platform, but there were none when I checked in. I left my luggage and went out. When I came back late at night, it was not delivered, so I had to call to ask for it now; when checking in, the hotel facilities were not introduced, such as which floor the restaurant, swimming pool, and gym were on, the breakfast time, and the children's playground was not mentioned when I saw that I brought my children; finally, it is a common problem of high-rise hotels - dirty windows outside.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Couples
4 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The best business stay experience, the hotel is elegantly decorated and the rooms are fully equipped. In addition, the professionalism and enthusiastic service of Liu Dongzhe from the Guest Relations Department made us feel at home while tasting delicious food.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Superior Queen Room
Stayed in Aug 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel environment is good, the location is close to everywhere, the room is large, comfortable and sanitary, and the guest relations lady Li Yi is very enthusiastic. She contacted me as soon as I arrived at the hotel, enthusiastically introduced the hotel situation, and asked if I needed any help. She was very considerate.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Deluxe Sea-view Queen Bed Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The hotel is in a prime location, with the airport and Dalian North Station both within 20 minutes, and it is very convenient to various attractions in the city. The room is large and well-equipped, with simple and elegant decoration. The 48th floor was arranged for high-rise, with a panoramic view of Xinghai Square, Malan River and Lianhua Mountain. The bed and pillows are also very comfortable, and the picky children slept peacefully. The breakfast is very rich. My friend came to visit the child without knowing that he was sick. The service supervisor Liu Dongzhe helped to arrange disinfection and sterilization for the room, and also thoughtfully placed an air purifier. Ten thousand likes!
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Deluxe Sea-view Queen Bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 21, 2024
At first, I only planned to stay for two nights before moving to another place. When I moved in, I found that the room was bright and spacious. The guest relations lady Li Yi was very nice and patient. Because I checked in early, I was given an upgraded room. Once the children moved in, they didn't want to move. The swimming pool is also good, and the environment is very good. There is a robot waiter downstairs to deliver takeout and items, which is very convenient. It is a good accommodation experience and clean.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 20, 2024
From check-in to check-out, the service staff were very enthusiastic and responsible, answering all our questions. Especially the guest relations director Liu Dongzhe. The breakfast was rich and varied, and the taste was great. Overall, this hotel embodies high-quality service and provides us with a pleasant stay.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.