Crowne Plaza Xinghai Dalian

Crowne Plaza Xinghai Dalian Reviews

Crowne Plaza Xinghai Dalian

No. 60-3, Binhe Street, Shahekou District, Dalian, Liaoning, ChinaView Hotel Details
Crowne Plaza Xinghai Dalian
Crowne Plaza Xinghai DalianCrowne Plaza Xinghai DalianCrowne Plaza Xinghai Dalian
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Crowne Plaza Xinghai Dalian Guest Reviews

4.7/5
Outstanding
3970 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(3970)
Positive reviews(3868)
Reviews with photos/video(858)
Delicious breakfast(318)
Friendly front desk staff(229)
Nice sea view(94)
Tasty restaurant(68)
Close to amusement park(60)
Perfect for kids(59)
Has play area for children(57)
Delicious buffet(34)
Negative reviews(102)
Artsiom
Superior Queen Room
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 25, 2024
Good hotel with a nice city view. Convenient for business stays, but not many places of interest for tourists around.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Other
8 review
5.0/5
Outstanding
Posted on Apr 6, 2024
VERY GOOD
Arimond
Superior Queen Room
Stayed in Mar 2024
Business travelers
17 review
4.5/5
Great
Posted on May 6, 2024
I stayed here already several times. It is a nive hotel at a good location. The Restaurant is not as good as I expected.
Response from Property: Dear guest,Thank you for choosing the Crowne Plaza Xinghai Dalian and giving us your feedback. We do apologize for your unsatisfactory stay experience. We will share your feedback with our F&B team in time. We hope to have the another opportunity to provide you with a satisfactory stay experience and sincerely look forward to your visit again!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
6 review
5.0/5
Outstanding
Posted on May 19, 2024
Great hotel. Even got a breakfast upgrade for a third person. Thank you
Response from Property: Dear guest, thank you for your valuable comments to our team. Your positive feedback is the greatest encouragement to us. We always adhere to the true hospitality of InterContinental Hotels Group to provide you with thoughtful services. We are looking forward to your visit again in the near future.
Alexander
Superior Queen Room
Stayed in Feb 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2023
Excellent place to stay for your business trip or on a leisure with family!
Response from Property: Dear guest, Thank you for your kind comments, we are delighted to hear that you enjoyed your stay at our hotel, especially your recommendation. I will share your compliments with our team. We look forward to welcoming you “home” soon. Rina ShaoGeneral Manager
prejeesh
Superior 2-bed Room
Stayed in Dec 2023
Business travelers
2 review
4.2/5
Very Good
Posted on Jan 28, 2024
good place and location
Response from Property: Dear guest, Thank you for your good comments. Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
Guest User
1 king Premium Ocean View Lounge Access
Stayed in Apr 2023
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 14, 2023
Good Good
Response from Property: Dear valued guest, thank you for your positive review. I will share this information with our team to boost their morale. We look forward to welcoming you back soon.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Feb 2022
Couples
5 review
5.0/5
Outstanding
Posted on Apr 26, 2022
Great room, great view and great service 😊
Response from Property: Dear valued guest, thank you for staying with us. We are pleased to hear that you enjoyed our room facilities and the services provided by hotel’s team. We look forward to welcoming you back in the very near future.Rina ShaoGeneral Manager
Guest User
Superior Queen Room
Stayed in Jan 2022
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 12, 2022
Clean with view. Elevator has unnecessary noise.
Response from Property: Dear guest, Thank you for choosing our hotel and we value your loyalty. Regarding your concern, I have spoken to my Director of Engineering who will ensure this situation in the elevator will be minimized and avoided. Thank you again for your comment and we look forward to welcoming you back soon. Rina Shao, General Manager
Luohuawenjuanfenglian
Superior Queen Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Facilities: Very new Sanitation: Clean and tidy Environment: From the lobby to the restaurant, from the corridor to the room, a high level of consistency is maintained Service: Proactive, timely, meticulous and beyond expectations This is the most satisfactory hotel choice from south to north this year, surpassing Beijing Guomao and Harbin Ritz-Carlton. From hardware to software, it is very good and the price-performance ratio is super high. I used more than 100 Ctrip points and this room is only over 700, while Beijing and Harbin are doubled and the experience is not as good as here It is only a 5-minute drive from Xinghai Square and it only takes 20 minutes to walk slowly along the trail. This provides convenience for me to go there twice in the morning and evening I want to emphasize here that before I set off, I received a call to confirm the approximate check-in time and floor and other subtle requirements before boarding the plane. After arriving, I gave a lot of suggestions for solo travel, regional directions and even dining. Thanks to Li Yi and Wang Yicong, two young ladies, I wish them all the best. Moreover, this room on the 47th floor gave me a lot of beautiful scenery, which added a strong touch to the beautiful memory of Dalian.
Original TextTranslated by Google
6/19
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate services. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Superior City-view Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The sea view from the floor-to-ceiling windows is really enjoyable. The guest service supervisor Liu Dongzhe is enthusiastic in service. The hotel front desk is very professional. There are many choices for breakfast. Thumbs up
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Youyounini
Superior Sea-view Twin Room
Stayed in Oct 2024
Family
105 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The hotel service is very good, especially the guest relations Li Yi, who is so serious about her work. She contacted me in advance to inquire about the situation and needs, and tried her best to arrange the most satisfactory room. I also personally experienced the room and felt that the temperature was a bit high, so I specially prepared a cool fan to cool it down. I was really touched. Thank you for having such a good staff! The hotel room is very clean, the facilities are also very complete, the location and transportation are very convenient, and there are many food stores and shopping centers around. It is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests: Welcome to the romantic city of Dalian! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in a timely manner to motivate the staff to provide guests with more thoughtful services. We always adhere to the true hospitality of the InterContinental Group to provide you with thoughtful services and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Deluxe Sea-view Queen Bed Room
Stayed in Oct 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The hotel is in a prime location, only 20 minutes' walk from Xinghai Square. There is a 24-hour convenience store next to it, and Luckin Coffee and McDonald's behind it. There is also a very close Taiyuan Street snack street with many famous barbecue restaurants in Dalian. Abner, the guest service manager, thoughtfully arranged the room. He anticipated and met customer needs with meticulous care. The scenery is beautiful. The first choice for staying. Satisfied
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.
Guest User
Superior Sea-view Twin Room
Stayed in Oct 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel facilities are very new. The service is very good. I like the front desk Liu Dongzhe for helping to arrange the room. The floor-to-ceiling window has a good view. I will choose this hotel next time I come to Dalian! I have stayed here once on a business trip last time. This time I brought my family with me. I am very satisfied with the hotel's thoughtful service. The room is very clean. Although the sea view room is far away from the sea, the view is good.
Original TextTranslated by Google
Yezi
Superior Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is located on the 37th floor, with three windows on two sides. When I checked in, the weather was great, with bright sunshine and a nice day. The location overlooks the scenery and the night view is also great. The front desk service is very good, and toiletries are prepared for the children. The children's playground is open from 10 am to 8 pm. The breakfast is also very rich, and the pancakes are delicious. Recommended index 5 stars.
Original TextTranslated by Google
Response from Property: Dear guests, the romantic city of Dalian welcomes you! We are very happy to know that you are satisfied with our service. Your praise is the greatest encouragement and support for us. We will share your praise for the staff's service with the team in time to motivate the staff to provide guests with more considerate service. We always adhere to the true hospitality of the InterContinental Group to provide you with considerate service and make your stay pleasant and unforgettable. We sincerely look forward to your visit to our hotel again in the near future.