Kyriad Hotel

Kyriad Hotel Reviews

Kyriad Hotel

Hongcheng Road 501-3, Xinzhaizi Street, Ganjingzi District, Dalian, Liaoning, ChinaView Hotel Details
Kyriad Hotel
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Kyriad Hotel Guest Reviews

4.7/5
Outstanding
932 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(932)
Positive reviews(914)
Reviews with photos/video(134)
Classy environment(122)
Awesome amenities(75)
Easy to get around(67)
Offers pick-up/drop-offs(57)
Friendly front desk staff(50)
Close to airport(39)
Perfect for business trips(21)
Well designed(10)
Negative reviews(18)
Ezizmuhammet Saryyev
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in Jul 2024
Business travelers
10 review
3.7/5
Posted on Jul 7, 2024
Came late night. Reception attitude was good kind, asked twice for nonsmoking room, twice confirmed. Still gave me smoking room, room was clean but very heavy smoke smell.
Guest User
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in Aug 2023
Business travelers
92 review
3.0/5
Posted on Aug 27, 2023
I can’t recommend this hotel! Hairs in the bathroom, the shower is a disaster (Almost no water when showering that also didn't run out), breakfast restaurant too small, people had to wait in line at 7am, the tea buffet is a joke, and the shuttle service is only every 2 hours
Response from Property: ear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
GoldenWeek family
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in Aug 2023
Friends
4 review
3.0/5
Posted on Aug 7, 2023
The room was spacious. The bed excellent. Cleanliness could be better though.....and the shower was leaking, turning the bathroom into kind of swimming pool. English at reception could be better (no expectation it would be perfect!), breakfast was ok....being non-Chinese, a larger variety of coffee (only espresso available) would be great. I would visit the hotel again.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your experience during your stay in the hotel. Your valuable opinion is very important to us, regarding your feedback of health problems, we attach great importance to, has informed the relevant departments to rectify, looking forward to your supervision! Thank you again!
Enrique Isaac
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in Aug 2023
Family
9 review
4.2/5
Very Good
Posted on Aug 6, 2023
Recommended for families, friendly with kids and they have waffle for breakfast!! Close to the airport and restaurants just out side! Very big rooms of two floors!
Response from Property: Thank you very much for your recognition of Kerry Hotel, our service satisfaction, knowledge is the shadow of hard work, sweat is the mirror of hard work. John Keats reminds himself here that they will continue to do their best to make every guest feel at home in Kariad and come back often! Let me tell you, we are mainly a 5 star experience with a 2 star price. Have a nice day.
Luca Manca
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in Feb 2024
Business travelers
17 review
3.7/5
Posted on Mar 1, 2024
Nice hotel clean and personnel polite
Response from Property: Distant Greetings, with the wisps of breeze, warmth in each other's hearts, the beautiful moment, in the endless friendship into a permanent. Wish Happy Heart Boat, always follow you around, your satisfaction is our driving force.
Guest User
Mini Business Room (2 Beds) (Tv, Desk)
Stayed in Aug 2023
Other
1 review
4.2/5
Very Good
Posted on Aug 7, 2023
Totally happy with this Hotel. Free parking and free late checkout possible.
Response from Property: Thank you for choosing kev and sharing your pleasant stay experience. Thank you for taking the time to comment on Kev. Looking forward to coming again, I wish you a pleasant trip!
Guest User
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 10, 2024
Very good hotel! Complete facilities, good hygiene, elegant environment, and considerate service! I went to Dalian to pick up my car and chose a hotel near the 4S store. It is also very close to Ganjingzi Airport! I didn't expect the stay to be so comfortable, especially the breakfast, which was great! I will choose this hotel again next time I travel by plane! Like 👍 Recommended!
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6/7
Response from Property: Xiaokai feels a little proud when he sees that the guests are so satisfied with Kailiyad... Thank you for your recognition and love for Xiaokai and Kailiyad's services, but what you said is what Xiaokai should do. It is Xiaokai's pride to serve every guest. From your words, Xiaokai can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. Your feelings and satisfaction are the greatest affirmation for us! We will continue to work hard~
Guest User
Mini Business Room (2 Beds) (Tv, Desk)
Stayed in May 2024
Friends
3 review
5.0/5
Outstanding
Posted on May 5, 2024
I have to say that the hotel is great! I was just thinking of finding a hotel near the airport to spend the night because I was catching a flight. I was pleasantly surprised when I arrived. The newly opened hotel has great hardware facilities, large rooms, zero-pressure mattresses, three types of pillows, and an intelligent system, which makes sleeping very comfortable. Secondly, the front desk staff was very friendly. Knowing that we were catching a flight, they specially arranged for free airport pickup early in the morning. In addition, the barbecue downstairs of the hotel was also very delicious. The seafood was much better than the scenic spots, which made the hotel experience even better. I have collected this place and will definitely come again if I have the chance.
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Response from Property: Dear guests, thank you for staying at Kyriad Hotel Dalian Airport New District and for your satisfactory comments. Welcoming guests from afar, a blooming smile is our original logo, and gentle words are like a breeze to blow away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Guest User
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in May 2024
Couples
5 review
5.0/5
Outstanding
Posted on May 6, 2024
The hotel is very close to the airport, which is suitable for business travel. Because it is a May Day holiday, the downtown hotels are full, so you might as well try this hotel. The quality of the international chain brand is beyond reproach! The photos taken are also real photos. The breakfast is hot and early, but the variety can be more appropriate... The food delivery robot is also available 24 hours a day! From check-in to check-out, the whole process is very convenient, from small things like dental floss to large things like dryers, it is worth choosing for couples and business travel friends ^_^
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Response from Property: Dear little master~ Thank you for your affirmation, your affirmation is the greatest support for us! Xiaokai is honored to receive your full praise, and the feeling in my heart is sweeter than tasting honey. Xiaokai will continue to maintain high-quality service~ Thank you for sharing this love with everyone. Satisfaction is just the starting point. At Kyriad, we believe that guests are friends, so we are particularly concerned about everything in your stay. Xiaokai will definitely show you a better self and stay by your side. Xiaokai is motivated to serve every family member and looks forward to your coming home often.
Guest User
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on May 3, 2024
It's quite high-end. The hotel has a high safety factor. You can only get on the elevator with a room card. You don't have to go down to get the takeaway. There are robots that deliver it, which is quite unique. The cleaning lady's service attitude is also very good. Great, great, great, great
Original TextTranslated by Google
Response from Property: Greetings from afar, along with the breeze, warm each other's hearts, beautiful moments, become permanent in the everlasting friendship. May the happy heart boat always follow you, your satisfaction is the driving force for our progress.
Guest User
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The cute beauty robot delivery service and the drinking water in the elevator is free to drink, which is very considerate!
Original TextTranslated by Google
Response from Property: Xiaokai feels a little proud when he sees that the guests are so satisfied with Kailiyad... Thank you for your recognition and love for Xiaokai and Kailiyad's services, but what you said is what Xiaokai should do. It is Xiaokai's pride to serve every guest. From your words, Xiaokai can see that you and your family must be warm and thoughtful people. We have used the best things for your experience, which is warm, real but not flashy. Your feelings and satisfaction are the greatest affirmation for us! We will continue to work hard~
Guest User
Mini Room - 1-Room (2 beds) (1 living room, living room)
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The room is spacious and bright, clean and comfortable, with complete facilities and considerate service. Especially the purified water at the elevator door is available on demand, which is very convenient. The breakfast is varied and the boiled shrimp is very fresh.
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Response from Property: You just happened to come, and I just happened to be here, neither too early nor too late, a surprise of raising an eyebrow, it turns out you are here too! Bright and comfortable guest rooms, advanced supporting facilities, cross-border shared space, indulgent breakfast, and personal butler service. Thank you again for your support and love, I will be waiting for your arrival at Kyriad Hotel Dalian Airport New District in the wind and rain!
CC.DD
Family Friendly Tent
Stayed in Apr 2024
Family
10 review
4.5/5
Great
Posted on May 2, 2024
The area is quite large. The kids like it. The laundry facilities are average. The breakfast is average. I don't know the normal price. The price during the 51 holiday is acceptable. Overall good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Kyriad Hotel Dalian Airport and for your satisfactory comments. Welcoming guests from afar, a blooming smile is our original logo, and gentle words are like a breeze to blow away the fatigue of the journey. We will continue to maintain our service quality and service enthusiasm, and bring every guest a pleasant stay experience. Thank you for your recognition of our service, and sincerely look forward to your next visit!
Guest User
Mini Business Room (2 Beds) (Tv, Desk)
Stayed in Apr 2024
Couples
2 review
4.7/5
Amazing
Posted on Apr 30, 2024
Overall, I am satisfied, but there are some minor flaws. There are some old stains on the pillow that may not be washed off. I haven't used this pillow, but it still makes me feel a little uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am really sorry for the bad experience you have had. Xiaokai is deeply sorry. We will immediately train our staff to rectify the problem you raised. Xiaokai has replaced the pillow with a new one. The hotel is very convenient to the airport and has free airport pick-up. We look forward to your visit again to witness Xiaokai's rectification.
Guest User
Mini Business Room (Double Bed) (Tv, Desk)
Stayed in Apr 2024
Family
15 review
1.0/5
Posted on Apr 6, 2024
After checking in at 18:00 in the afternoon, the children did not go to bed and played with tablets on the sofa. At 22:00, when I was about to go to bed, I opened the quilt and found suspected ** marks on the sheets, and several hairs from the private parts under the pillow (it was really disgusting and I didn't take photos). I called the front desk to change the sheets and quilt covers, and they said that there was no one in the housekeeping department after get off work. The front desk opened a room next door. I went to the new room next door and found that the room was very cold and a little cold. I was afraid that the children would catch a cold, so I asked the waiter to help me change the quilt and sheets of the next room. After a while, an old security guard came. He only helped me take away the quilt that I asked to change in the original room. No one cared and I had to change the quilt, sheets and pillows by myself. . I was angry in the middle of the night. I just had to be able to eat breakfast in the morning. I heard that the owner of this hotel is not here all year round, resulting in very, very poor management from top to bottom. Don't book a hotel just because you see the Kyriad brand like me. This Kyriad is far different from other cities. . . There is nothing good about the sanitation service environment and breakfast. . I would like to add that I did not dare to take a shower in the hotel because the towels were black and hard, looked dirty and prickly.
Original TextTranslated by Google
Response from Property: Xiaokai deeply regrets your experience during your stay. Your valuable comments are very important to Xiaokai, and Xiaokai will inform the relevant departments of your comments to improve the quality of service. Regarding the first issue of hygiene you reported, Xiaokai has contacted the housekeeping department for training and rectification, and I hope you can contact us; Regarding the second issue of the attitude of the restaurant staff you reported, the hotel has re-trained all staff to avoid such problems. There are many restaurants around Xiaokai, which is the best choice for your travel. If you have any questions during your stay, you can communicate with our staff and we will solve them for you. We will never let you take bad emotions out of the hotel. Thank you again for your comments and wish you a happy life! If you come here next time, I hope you can book again and give us a chance to apologize. Looking forward to visiting again!