Dalian Spa Hotels

Good location in the center of the city, close to shopping mall and restaurants. Clean room with good price. Lots to choose for breakfast. Cathy Lin in front desk is helpful and she provided good service, it is a good choice for business trip in Dalian.

This was our first time staying here and it definitely exceeded out expectations. The service was wonderful! We were treated very kindly by the staff and are especially thankful for Ms. KiKi for helping us out! Food was also great as well as the location. Highly recommended!

It is difficult to review this hotel without talking about the pros and the cons of the location. As a beach resort the location, it is still struggling to recover from the Covid lull and many of the attractions are being refurbished this year in preparation for a hopeful end of season, but more realistically 2024. The landscape is beautiful and worth the visit and the hotel itself was clean, professional, excellently staffed and a joy to stay at. The food was above average and we particularly enjoyed the breakfasts. I would stay here again if I wanted some quiet time to relax on my own, or if I had a family that needed lots of differnet activities to keep the little ones happy.

We found this hotel to be extremely enjoyable!! Many of the staff could speak English and there was no stress to communicate what we needed. The interior and exterior are beautiful. The breakfast and dinner buffets were very tasty. Best breakfast buffet we’ve had in China so far! The only improvement would be the smell of the bedding in the room. It smelled just a bit dusty.

This is an honest review that is not meant to dissuade anyone but to offer a thorough unbiased review. My opinion of New World before my stay was that it was a 5 star hotel, it certainly wasn't horrible, but after my stay and comparing to other Dalian hotels in its league that I've stayed in, think it doesn't fit the bill for a 5 star hotel. I can't complain about the service, Check in was swift and we got a free room upgrade and spa coupons, but the hotel room carpet was stained, there was dust in some places and the furniture and room amenities are aging, slightly dated and need to be improved (I didn't feel the need to zoom in on those issues so the pictures wont reflect this) . I loved that there were lovely art pieces throughtout the hotel and the fitness centre was top notch especially the heated pool. The breakfast buffet had fewer options than expected for a hotel of that standard but it was honestly delicious and satisfactory, they had both Chinese and Western dishes, fruit and cereal. The waitresses from Guo restaurant had the best service they went out of their way to make our dinner pleasant. The most disconcerting issue I had with New World was that the room deposit refund took longer than I've ever experienced, I found it highly unusual and somewhat disappointing because I've stayed in a lot of 5 star hotels and usually the refund is instant but they told us it would take up to 3 days. Maybe this is standard practice for them but it made no sense to me and I've never had to wait that long. In any case surely it doesn't take 3 days to check a room!

Holiday Inn Dalian hotspring is very nice. The staff is very helpful, specially Derek. He made our stay very comfortable and helped us with every detail. We booked a villa, the room was very tidy. The hotel also provided a crib for our baby. You can have access to all the pools and the kids area is also very nice. We are planning to come back again in winter.

What a wonderful place. Check-in and check-out was a breeze. The pool was a nice size (my kids love swimming) and the gym wasn't too badly equipped. The family room was awesome. The kids beds where a little bit hard but not the worst. There is a McDonald's and Burger King close by and you are not too far from Russian Street. The only thing they don't have is free parking. All and all very satisfied. We will definitely use them in the future.

The hotel is in a good location, about 15 minutes away from Galaxy Plaza. There is a subway nearby. The lobby faces a large garden, away from busy places, so you can have a good sleep. There is free coffee and drinks in the lobby. The room is large, clean and tidy, but the facilities are a bit old, but it does not affect the experience. There are also big gift packages for May Day, which must be praised.

The May Day holiday was particularly chaotic. I don't accept the argument that there were too many people and the operation capacity was insufficient. We paid a higher room rate than usual, but the service was still inadequate. Why should we consumers tolerate and understand the argument that there were too many people and the service was inadequate? First of all, the hotel is upgrading the fountain pool. During the May Day holiday, the noise was unbearable. It was the sound of foundation work, which was very loud. They started working on the foundation at 8 a.m. and made all kinds of heavy noises, which was very annoying. Let's not talk about whether they can create noise problems during the May Day holiday. The hotel collected money, but didn't consider the customers at all. They didn't inform us of the noise problem before we checked in. It was so annoying. There was a rhythmic heavy noise...all kinds of welding and sawing sounds, which ruined our good vacation. We called the front desk and solved it on the first day. It was probably 5 p.m. at that time, so we didn't do it. We started working on it at 8 a.m. the next day and asked the hotel to make adjustments. The hotel didn't care. There was still noise. We changed rooms and asked them to move to a room far away from the noise. When we got to the room, we found that it was closer to the noise source, just upstairs from the construction site, and the noise was even louder. Later we changed to another room, and finally we couldn't hear it anymore. But the customers in the entire building No. 2 were still enduring the noise. The hotel cooperated with the arrival of the Dalian tourist season in this way, and sent a message to outsiders. Local customers should avoid thunder~ Secondly, there are no children's toiletries and bathrobes in the whole hotel. When asked by the front desk, there are only slippers. They said that our room is for three adults. We booked a courtyard family room. No matter what room it is, does it have anything to do with my need for children's toiletries? Later, the front desk said impatiently that there are no children's toiletries, only slippers. The courtyard family room has no refrigerator. Later, a very dirty one was moved in. There are only two patio umbrellas, which are random. Hehehe, the hotel also has no tea bags, coffee bags, etc. There are no mugs. The mouthwash cup is wet when you check in, not dry. I don't know if it has not been changed at all. The hand soap is also not packaged. It has not been changed at all. Later, the room we changed to, the soap has plastic packaging, and the nozzle cannot be adjusted... It is very inconvenient to use~ Secondly, we changed to room 1506... There are no towels and hand towels~ The children's playground charges an additional 30 yuan. There are very few things. There is no takeaway food around the hotel. You can only eat at the hotel. It is very inconvenient. I know the attitude of the hotel. The noise problem. I contacted Ctrip the next day. Ctrip said that the hotel could not give us a discount for booking (the child did not leave and had to stay for one day). But Ctrip refunded us 390 in cash and apologized. The hotel did not apologize at all. By the way, the hotel said that they would apply for a price of 800 for renewal. Then I went to the official website and saw that it was only 798. It's a big deal that you applied for 800. Everyone on the official website buys 798. It shows the quality of the hotel staff and their attitude towards guests. If I were a foreign tourist, Dalian would be blacklisted.

Dirty carpets in the rooms and in the hallway. Swimming pool was closed. You need to be nude when using the hot spring. My private parts is my privacy and they should take other cultures in consideration. I don't want to look at strangers private body parts and I don't think they want to look at mine. They need to get a pool for people to wear a swim suit. I couldn't use anything at the hotel, that's why I check out a day earlier. Not much of English help available. I will certainly not visit this hotel ever again. I will not recommend my friends to vist this hotel. The deposit of 1000rmb is too high for a single person. I request a days refund as I changed my hotel in Dalian to use the swimming pool and hot spring, which I couldn't use.