Latest Hotels Reviews for Dallas

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
3.9/5131 Reviews
Dallas City Center
Very good. Clean and hygienic. The location is convenient. It's right in the city center. It's convenient to do things. It's convenient to live around. It's also close to the light rail and subway. We arrived at 11:30 in the evening. The journey to the hotel was smooth. We will stay there next time.
Crowne Plaza Dallas Love Field - Med Area
4.2/565 Reviews
Love Field Area
First, our experience with this hotel was absolutely horrible. The key system in our door failed multiple times, causing numerous trips to get help to get into our room. Second, the tail lights of our vehicle were stolen over night. The initial manager we worked with was complete unhelpful and refused to help accessing the cameras to give more information to our insurance. Please explain how this happened when they have overnight security that patrols the parking lot?? The manager was dismissive and had the audacity to offer us dinner despite the amount of time and money this ordeal will put us out on. Instead of offering any sort of help he offered dinner. Dinner is offensive in the lieu of actual help and care. Despite all of this, when we spoke with Quin she was amazing. She was understanding, polite, and helped us that best she could. It is ONLY because of our amazing interaction with Quin that this hotel is getting the review we are giving it. Thank you Quin!

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