Fairfield by Marriott Hotels in Dallas

Fairfield is wonderful; The entire team is extremely friendly and welcoming and helpful….however, one stood out from all the others….Andrew…always has a smile and a kind word, remembers who you are and how you are doing and us appraises willing to help out no matter what the situation is.”Awesomeness “at work is who he is!!!!Remember the name Andrew

Don’t stay at this hotel. It is next to a sports bar that doesn’t close on weekdays until 2am and blasts music u til then. I am a titanium lifetime member of Marriott… I made my reservation well in advance snd I was still put on the incredibly loud side. When I asked why this happened the woman at the front desk shrugged and said my notes about preferences don’t show up in their system…not something I’ve ever heard at another Marriott. Even so, my titanium status and advance reservation should have had my in a quieter room…if they had bothered to check my status. Loud, no attention to their data, and not helpful.

What a great room and great location! The hotel was new and clean; our room was spacious and comfortable, and the breakfast was yummy. We have only a couple of complaints. 1. We had a drawer in our room that would not stay shut. We told the front desk as we left. He replied that they were aware and that they had taped the drawer but someone had taken off the tape. Well, that response was certainly a disappointment. I don't think that the solution is tape. 2. The coffee maker was in a shelf that appeared to be made for it. However, the design was not as good as it appeared. There was no plugin. Nonetheless, I would definitely recommend this hotel as a great option if visiting downtown Dallas if you don't want to pay the cost of a downtown hotel.

In the heart of Dallas a city of Hollywood fame and American legend we welcome you to Texas charm and our hotel near downtown Dallas, spacious guest rooms & suites, offering free WiFi, free daily breakfast, mini-fridges, flat-panel TVs, and well-lit work desks. Never skip a beat in our onsite fitness center or, head next-door to our sister Dallas Convention Center hotel and squeeze in some laps at the seasonal outdoor pool. In town for a convention? We’re across the street from the Hilton Anatole Convention Center, one mile from both downtown and the Dallas Medical District/UT Southwestern. In your downtime, explore the city at our hotel near AT&T Stadium and the American Airlines Center, we put you close to professional sports and diversions, including Medieval Times, the Dallas World Aquarium, 6th Floor Museum and JFK Memorial, the Dallas Zoo, Dallas Arboretum and Botanical Garden, and The House of Blues. Find your balance at one of the most convenient pet-friendly hotels in Dallas Market Center.

The hotel is located at the entrance of Jiaotong Avenue. It is in time for road construction, so it is difficult to find and the environment is a bit messy. The room was neat and clean and free breakfast was provided. Parking is free outdoors and there are parking spaces.

To begin this is a new hotel, it is position next to a Mexican bus depot and a lot of construction. It has sketchy people staying there. It is not in a good location in Dallas. Upon my arrival, I wanted to change hotels to a safer area because there is barbed wire around the gate which was a total issue for me. Upon check in, the over night receptionist AGREED that it was not a safe area and she understood me wanting to check out, however it was 2am and a long drive from Houston. She encouraged me to stay one night and see. This was a 4 night business trip, they had security so I did stay, she upgraded the room- great. The rooms were clean but the staff is incompetent. Housekeeping cleaned the room and reset the door- had to go get a new key. The breakfast was BAD and it is normally a lot better when we stay at other Marriott with free breakfast. On the last day I come down and asked the manger could I check out as I noticed my corporate card was charged and needed the correct card to be used. He said it was too early to check out (as I was trying to resolve the issue) but that the charges on the corporate card were only holds and when I got ready to leave I could use another card. I attempt to check out that evening, and the receptionist tells me she can’t check me out with a different card!!! Currently the charges remain on the corporate card. It’s ridiculous that no one outside of the manager can refund and charge another card. She calls the manager he does not answer. I email the manager he does not respond. The receptionist was totally clueless and undertrained. Ledger issues can happen but someone should be available to help. I am a platinum elite member and I am totally disappointed by my experience here. Will never return!