Hotels in Downtown Dallas, Dallas

The cover picture is very deceptive. I thought it was a hotel that looked like the picture, but in fact it was just the view from the hotel. It was very messy outside and there were a lot of homeless people and people making trouble. The price was affordable and the room was small and OK.

I stayed with my son in the 2 Queen Beds Aloft Room for a night and paid 39,000 points, which apparently was a great bargain as the room was listed for over $1,000 a night. I'm not sure if there is any Aloft hotel room in the World worth $1,000 a night, and this one definitely was not. While the room was fine and a little larger than a standard Aloft room, our stay was marred by a few issues. First, housekeeping knocked on our door at 8:25 AM to see if they could clean the room, Second, housekeeping came back at 10 AM to see if they could clean the room. This was despite us requesting and receiving a 4 pm checkout due to my Platinum status. The third and most annoying issue is that there is a metal plate on the road in front of the hotel, so throughout the night and day, there is a loud clanging sound that disturbed our sleep. I understand that this is somewhat outside the hotel's control, but they could at least give guests earplugs and check in, and can complain to the city to have the road crew wedge the plate better so it isn't as noisy. Would I stay again? Definitely not at this price point. If it was a more reasonable $200 a night and they fixed the three issues above? I would definitely consider it.

This is review is not an issue of a dirty room or an amenity being down, this is about my kid being stuck in an elevator. She called the front desk who said they would send over maintenance which never happened so after 45 minutes she pressed the emergency button that prompted the fire department to come pry the doors open and pull her through the roof between 2 floors. My original call to Hilton was to kindly ask for one night’s reimbursement but after 4 weeks of no one returning my call, the manager’s voice mail being full and the complete disregard for my valid concern I am appalled by the lack of care and concern. I understand that elevators can go down and the hotel can only call for repair, things happen but when this happens they should have constant communication with the person trapped with reassurance they are right there working on it and make sure they know they are on top of it. They didn’t send maintenance or communicate with her while she was in the elevator and she had to call for emergency help. Several fire trucks arrived and had to force the doors open between floors. This establishment is so poorly run they can not even have the decency to answer the phone and apologize. I expect a call from the General Manager of the Hampton Inn Dallas at a minimum.

30 minutes from the airport. A little distance from the city center. The surrounding area is a bit deserted. The size of the hotel room and the bedding are OK. No disappoin**ent or surprise. Value for money

Young girl with a very friendly welcome. On the other hand, we had a disabled room even though there was no reason for it. During the terrible night, we hear all the noises because they resonate so much. Also, around 3 a.m., a neighbor came into the next room and was moaning, vomiting and left the water running for hours... I was really not at peace. A pass hotel wouldn’t have been worse…

The staff was top notch. The rooms were nice. The location downtown and lack of parking was the most frustrating part. The valet made that a bit more convenient but we waited 30 minutes for the valet to bring our car around.

Everyone was very friendly and helpful from the time you pulled into the valet parking lot until the day we checked out. Great experience! Would highly recommend this hotel.

When you walk into the lobby it is welcoming, modern and clean. Unfortunately none of those feelings go any further into the hotel than that. The rooms were a bit grubby and everything was worn - the cupboard the fridge was in didn’t close properly, the air conditioning was really loud, the bedding was worn (and no longer white), the towels threadbare and the shower badly repaired (I have posted a photo of this and the towels). When we used the shower the mirror misted up and you could see what a previous resident had written on the mirror (I have posted a picture of this) - suggesting no one is cleaning the mirrors, and if they are skipping them then what else are they skipping? As for the on site restaurant, what can I say? Do not eat here. When we tried to there was a big crowd at the bar, making a lot of noise, and we were seated in the small bar area. Despite having three couples dining they seated us all in the small, crowded bar area and didn’t open the restaurant seating. The menu is very small, not many options at all, and the drinks menu shows about a tenth of the drinks they actually have. Our waitress seemed confused easily, my wife asked if they had Sierra Mist to drink and received a blank look and a puzzled ‘Mist?’ as an answer. When our food arrived my wife’s salad had some unidentified black bits in it and I found a twisted ribbon of metal in between a slice of lukewarm sausage and the soggy fries. We called the waitress over to receive more blank looks to our complaints, no apologies or suggestions of alternatives. In the end we just got up and left, saying we weren’t going to pay for a meal that we hadn’t eaten because we didn’t fancy a trip to hospital. So, dangerous food, poor service and an unpleasant environment - do yourselves a favour and do what we did, go out and eat the great Mexican food at Uno Mas around the corner.

Come alive at Courtyard Dallas Downtown, where you can have it all! Enjoy modern rooms, picturesque skyline views, and rooftop nightlife with handcrafted cocktails at HQ Dallas Bar. Elevate your meeting, corporate gathering or wedding reception with 6,000 square feet of event space. Creating an unforgettable experience, our Skyline Terrace is the perfect view for entertaining! Neighboring Kay Bailey Hutchinson Convention Center, top corporations, and iconic city landmarks including Reunion Tower, Dealey Plaza, American Airlines Center and Union Station. Courtyard Dallas Downtown/Reunion District is the ideal location for both work and play. Make it a reality and secure your stay at Courtyard Dallas Downtown/Reunion District.

Looking at Ctrip's online reviews, I booked a room for two nights. The first impression when I came to the hotel was very good. The waiter at the door was divided into two parts. The service was very professional and enthusiastic. The waiter entered the room and put it in the room. The facilities of the hotel are introduced carefully. It is very warm. The hotel has seven restaurants. We had an American dinner at the hotel that night. The quality of the service and dishes was perfect. The Japanese food at noon the next day was also very exquisite. There are also many surrounding attractions. It is also very convenient. I will definitely stay here next time I come to Dallas. I highly recommend it to everyone.