Guest User
February 3, 2024
5***** hotel that although it has certainly had better times, right now it is still a very interesting option in modern-day Damascus. With dozens of people working, all very willing to help and serve customers. The reception is spacious and there are usually no queues or problems getting attended to. The Lobby bar has the essentials and, like the rest of the country, is quite cheap. The Lobby has an air of exclusivity that is unfortunately something strange in the Syria of 2023. The rooms are spacious, discreetly well equipped, good quality of bed but poorly insulated from outside noise (which is not usually loud fortunately), it needs double glazing as corresponds to a five star. The shower is correct but old, as is the TV and the furniture in general in the hotel. It has a small but interesting commercial corridor on the ground floor and basements of the hotel. I couldn't comment on parking, although the surrounding areas of the building were always almost full. The breakfast is too sparse for a five-star hotel, it needs much more variety (and a little more quality), the best thing is the service of the breakfast staff, attentive to any request.
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