1 St, Al Mazruiyah, Dammam, Eastern Province, 55555, Saudi ArabiaView Hotel Details
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Sheraton Dammam Hotel & Convention Centre Guest Reviews
4.6/5
Great
74 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(74)
Positive reviews(72)
Reviews with photos/video(15)
Awesome stay(13)
Awesome rooms(11)
Great service(11)
Clean and tidy(8)
Delicious breakfast(6)
Convenient location(6)
Amenities were average(4)
Negative reviews(2)
kareninagurl
King Room-High Floor
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Nov 6, 2024
First I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
Anonymous User
King Room-High Floor
Stayed in May 2024
Business travelers
42 review
4.7/5
Amazing
Posted on Jun 13, 2024
Very nice hotel not far from corniche, great location!
JohnJacob
King Room-High Floor
Stayed in May 2023
Couples
5 review
3.5/5
Posted on Jun 29, 2023
Hotel is ok and good location also the service...
But they should provide amenities for the couples not for one person only..
Abed88
King Room
Stayed in Dec 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Very Good
Furniture is oldstyle
Yousef Qaroos
King Room High Floor with City View Non smoking
Stayed in Aug 2022
Solo travelers
96 review
3.5/5
Posted on Oct 21, 2022
good one, the hotel located on dammam , the room is so clean and tide
Changwanbutinglvchan
King Room High Floor with City View Non smoking
Stayed in Feb 2023
Business travelers
11 review
1.0/5
Posted on Apr 2, 2023
The hotel is too old .service is bad
Guest User
King Room High Floor with City View Non smoking
Stayed in Feb 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 27, 2023
supper good service.and friendly
Nora 🦋
King Room-High Floor
Stayed in Nov 2024
Business travelers
35 review
4.0/5
Very Good
Posted on Dec 5, 2024
The front desk is very inefficient. It took a long time to check in even in the early hours. Also, if you can't stand the smell of smoke, you can ask for a non-smoking room. I changed rooms temporarily. The hair dryers are all bad. The room attendants are quite good at cleaning.
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jitici
King Room-High Floor
Stayed in Nov 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Dec 3, 2024
The location is very good. There is a Carrefour across the street to the north, LULU a little further away, and PANDA supermarket a little further south. There are also many restaurants, such as KFC, HERFY, etc. The hotel has a rich breakfast, and there are Chinese dumplings for breakfast one day. It's a pity that I didn't find a real Chinese restaurant in Daman. The hotel has disposable items and the room also has multi-function sockets.
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Taizifuyoujishicai
Room with 2 Single Beds
Stayed in Oct 2024
Business travelers
3 review
2.0/5
Posted on Dec 14, 2024
The overall feeling is quite bad. The front desk staff has no sense of service and cannot provide non-smoking rooms. I waited in line for a long time. There was a peculiar smell in the room. It was a very bad accommodation experience. However, one thing worth praising is that the greenery outside the hotel is very good in a city like Saudi Arabia.
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norwegianwood_69
King Room-High Floor
Stayed in Sep 2024
Business travelers
10 review
4.3/5
Very Good
Posted on Oct 21, 2024
First of all, this is a five-star hotel, and it is generally very good.
Environment: There are few trees here, but the hotel's greenery is very good, so the hotel is still a paradise. The swimming pool is also very clean and swimming is very pleasant.
Hygiene: The room and the lobby are very clean.
Service: The uncle who helps with the luggage is kind and always smiles, giving people a very comfortable feeling. The front desk should be a local, and they are all very polite. There is also a handsome guy who can speak a few words in Chinese. He can't even say "Have you eaten?".
Facilities: The hotel is old, so some facilities are a bit old, and the door closing sound is very loud. In the morning, you will be disturbed by the door closing sound in the corridor. The air conditioning sound is also quite obvious. In the early stage, I also noted a quiet room, but there was an air conditioning device in the room, which was quite noisy. Fortunately, it was low-frequency noise, so it didn't affect sleep. Because you can see the swimming pool and the sea in the distance, I didn't ask to change it again.
It is worth mentioning that the breakfast in this hotel is super rich, mainly Western food and some Arabic food. Better than some five-star hotels in Sanya.
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6/8
JoeLiu-
Guest Room,2 Twin/Single Bed(s) ,High Floor
Stayed in Aug 2024
Business travelers
74 review
4.5/5
Great
Posted on Sep 28, 2024
Service: Nothing to say, the service is very good. We arrived at 10 o'clock in the morning, and the hotel immediately arranged a room for us. Coffee was also served while we were waiting.
Facilities: The hotel is a bit old, the air conditioning in the room is noisy, and it is connected to the room next to it. The sound insulation of the wooden door in the middle is very poor.
The breakfast in the hotel is good
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Guest User
Guest Room,2 Twin/Single Bed(s) ,High Floor
Stayed in Nov 2024
Business travelers
20 review
4.2/5
Very Good
Posted on Dec 20, 2024
The rooms near the road are very noisy, with a lot of crazy motorcycle noises late at night
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Anonymous User
King Room-High Floor
Stayed in Oct 2024
Business travelers
63 review
3.5/5
Posted on Nov 5, 2024
The toilet has a strong musty smell. The catering is not cost-effective. The service is OK.
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石头的海啸
King Room-High Floor
Stayed in Feb 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The overall experience is very good, I still like it. The restaurant downstairs is average. If you want to find food, you may have to walk 1 kilometer. There is a Carrefour and a Lulu next to it.