Onomo Hotel Dar es Salaam Reviews
Onomo Hotel Dar es Salaam
Ghana & Kibo Street, Dar es salaam, Dar es Salaam Region, TanzaniaView Hotel Details
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Onomo Hotel Dar es Salaam Guest Reviews
3.9/5
Good
25 review
Verified reviewsLocation3.9
Amenities3.8
Service3.8
Cleanliness3.9
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All reviews(25)
Positive reviews(22)
Reviews with photos/video(3)
Negative reviews(3)
Soo Ban Ong
DOUBLE Double standard
Stayed in Mar 2024
Business travelers
14 review
Posted on Mar 14, 2024
The check-in took too much time, more than 30 min. The front desk can't manage to locate my booking. The service in the restaurant is good. The food is nice. However, it was not a good experience when we went to check out. They still can't locate our booking and wanted to charge the room rate to me. I showed the staff about the hotel confirmation from Trip.com, and then they decided to take the room charges away. And, the time taken for checking out is too much. Won't return in the future.
Bethel
Standard Double Room (Queen)
Stayed in Mar 2023
Solo travelers
11 review
Outstanding
Posted on Mar 29, 2023
Loved this hotel and great hospitality too. Super clean and convenient, the food was amazing too. Totally recommend
Aixiaodexiaobaitu
Standard Double Room (Queen)
Stayed in Jul 2023
Solo travelers
10 review
Outstanding
Posted on Oct 14, 2023
The hotel is in a good location, with complete facilities, clean and tidy. It is a hotel with an office building. It's very close to the pier, about less than 2 kilometers. The hotel service staff are warm and thoughtful. Because I don’t understand the language, I rely on mobile apps to book rooms, book cars, and ask for directions.
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Emmaster
Superior Double Room Queen
Stayed in Mar 2023
Business travelers
10 review
Great
Posted on Apr 4, 2023
The hotel is in the city but not too busy. Breakfast has a lot to choose from, clean rooms, good rooftop restaurant. Overall, the price is reasonable.
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Guest User
Junior Suite
Stayed in Aug 2023
Solo travelers
31 review
Great
Posted on Oct 6, 2023
The overall style is more local, and the room facilities are a bit old. The most important point is that the photo of a room type posted on Ctrip does not match the actual one. The photo is of a suite, but there is actually only one room.
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Guest User
Standard Double Room (Queen)
Stayed in Sep 2023
Business travelers
1 review
Outstanding
Posted on Sep 28, 2023
Except for being a little noisy, everything else is fine
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Guest User
Stayed in Jul 2024
Other
Very Good
Posted on Jul 31, 2024
Excellent hospitality, great food. Simply a good place to relax and work from! The transfer from Airport to Hotel and back were seamless. Despite the shortness of the visit access to many facilities of interest like the Gymkhana Club Golf and many other places was a walking distance away!
pirranD
Stayed in Jun 2024
Business travelers
Very Good
Posted on Jun 15, 2024
This is a clean, modern hotel in a good location. Everything in the room worked, the water was hot and the internet was good. Breakfast is fine but nothing special. Overall a good hotel for business. I only stayed for a couple of nights but it was a good base.
Response from Property: Dear pirranD, Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our hotel clean, modern, and well-located, and that the amenities met your expectations. We appreciate your comments regarding our breakfast offerings and will take them into consideration as we continually strive to improve our guest experience. We're glad to know that our hotel served as a good base for your business trip. We hope to welcome you back for an even more enjoyable stay in the future. Best regards, Management
Eric T
Stayed in Jun 2024
Business travelers
Outstanding
Posted on Jun 10, 2024
Perfect location! I come and go for business and this is the best spot: walking distance to most of my meetings and the city's main conference center. Modern, clean, very nice rooftop bar with a great view. Food is very tasty and drinks are pretty cheap.
Response from Property: Dear eric, Thank you for your fantastic review! We're thrilled our prime location and amenities like the rooftop bar made your stay enjoyable. Looking forward to welcoming you back on your next business trip! Best Regards, Management
Tone E
Stayed in Apr 2024
Travel with friends
Posted on Apr 25, 2024
I ordered a cesar salad with chicken. There was mud in the salad. The waitress talked to the chef and said it was cruton. I know it was mud. Mud is the reason why humans Get parasites in stomach. Very unpleasant experience. Waitress offered fruit as compensation.
Response from Property: Dear toneengh, Thank you for your feedback. We sincerely apologize for your unpleasant experience. We take food safety very seriously and will thoroughly investigate this matter. Your comments help us improve, and we hope you'll give us another chance to provide a better dining experience. Best regards, Management
Nicole A
Stayed in Jan 2024
Family
Very Good
Posted on Jan 16, 2024
My spouse and I stayed here for 11 days on vacation. The staff was very friendly and helpful especially when my husband returned to the hotel unwell. The surroundings were well kept...I would suggest a better wifi/cable system and the room keys kept needing to be reset (minor) A tasty combination of cultural/continental/american breakfast was included daily. We celebrated our wedding anniversary and I must give all my gratitude to Chef Daniel and his staff for going all out, even baking us a personal cake and getting me the most beautiful bouquet of roses...all while preparing for a christmas event being held onsite. We enjoyed sitting up at the Skybar..it was mostly quiet but the views were nice. We did not utilize the gym, even though we did manage to locate it. Overall we had a good stay and we would stay there again....we spent most of our days on tour, but the hours spent in the hotel were satisfactory.
Response from Property: Dear B824OAnicolea, Thank you for choosing to stay with us and for taking the time to share your detailed feedback. We're thrilled to hear that you and your spouse had a wonderful 11-day vacation at our hotel. It's heartwarming to know that our staff, especially during your husband's unwell moment, made a positive impact on your stay. We appreciate your constructive suggestions regarding the wifi/cable system and room keys, and rest assured, we will address these minor issues promptly to enhance the overall experience for our guests. We're delighted that you enjoyed the diverse breakfast options and that Chef Daniel and his team contributed to making your wedding anniversary celebration truly special. It's fantastic to hear that the Skybar and its serene atmosphere, coupled with scenic views, added to your overall satisfaction. We look forward to welcoming you back for another memorable stay. If your travels bring you back to the city, please do not hesitate to reach out. Best regards, Hotel Manager
Brenda B
Stayed in Dec 2023
Solo travelers
Very Good
Posted on Dec 15, 2023
This hotel is frequented by many international consultants. I spent 3 weeks here and managed fine; the gym is very tiny; there is no room for yoga mats, and rooms have a bit of a musty smell... hard beds, aging infrastrucure,(pool not functional) However, on the positive side, the hotel is quiet and the staff are very friendly and helpful; chef Dani cooks amazing food, the security staff is super attentive; centrally located with a nice rooftop bar and outside area overlooking the city (can order from the kitchen). Request a room on the water side..... Overall, I'd suggest this hotel is a bit overpriced for its value (room and meals).
Response from Property: Dear Brenda B, Thank you for taking the time to share your feedback. We appreciate your kind words about our friendly staff, attentive security, and the positive mentions of Chef Dani's culinary skills. We take your comments on board and apologize for any inconvenience caused by the gym size and room conditions. We are actively working to address these concerns and enhance our facilities. We value your input and hope to welcome you back to provide an improved experience. Warm regards, Hotel Management
uniQue20w
Stayed in Dec 2023
Business travelers
Outstanding
Posted on Dec 1, 2023
The locations is great, customer service on point and the bed is truly comfy. TV has Netflix and the hotel wifi is not that bad. AC works, and breakfast is charged. Free parking available with security on the spot.
Response from Property: Dear uniQue20w, Thank you for your positive feedback! We're delighted to hear that you enjoyed our prime location, excellent customer service, and comfortable beds. It's great to know that the amenities like Netflix on the TV, reliable hotel wifi, and functional AC met your expectations. We appreciate your business and look forward to welcoming you back in the future! Regards, Management
Guest User
Stayed in Nov 2023
Other
Outstanding
Posted on Nov 21, 2023
Very clean, great staff, but the real highlight is the food. There is a restaurant at the 6th floor and a bar at the 13th floor. Already tried the sliders, the lasagna, the samosas and the Nhama Choma (goat ribs). They are delicious and there is always a good ambience. You might make a couple of friends there.
Guest User
Stayed in Aug 2023
Other
Very Good
Posted on Aug 24, 2023
Perfect location, young and friendly staff and the terrace with a pool it's just a perfect spot to relax after a long working day. In addition, the chef is probably one of the best in town with the ability to create new food experiences.