Guest User
August 10, 2024
Stayed over on the 3rd August for an overnight spa experience, as a gift for my partners birthday. Got there, parking was terrible we had to squeeze right at the very back resulting in my partner having to climb over his seat to mine to get out. Checked in, had the executive double, very cramped and dirty especially the bathroom (see photos) WI-FI for TV was terrible had to connect our phones. Spa experience was amazing, treatments was relaxing.. well for myself anyway, my partner came from the treatment room with scratches all his back he said he felt her nails more than her hands. His back was a mess (see photo) wasn’t relaxing for him at all. Dinner was amazing back at the hotel, amazing food & amazing service couldn’t fault it, had a good sleep. ‘Hot’ breakfast was freezing not cold, freezing. Luckily they were more choice than just a hot breakfast as we filled up on croissants & jam for breakfast. Also, still waiting on the £20 deposit back from when we hired towel & robes from the spa.