DoubleTree by Hilton Halifax Dartmouth Reviews

It was wonderful experience to stay in this hotel. Very supportive staff , breakfast was awesome.

The best hotel!!! So clean, Amazing staff. It had a balcony and the room had ac. I would definitely go back. The guy working the front desk was so kind and caring.

Hotel is too old, facilities and equipment outdated

Do not stay here at all, this is a homeless shelter for people that are druggies and the hotel will not tell you that at first, this place is trashed by these individuals and the staff here will not take your concerns seriously my advise go elsewhere, the hotel is ripping people off and will not acknowledge your complaints.

I can't believe you are charging full price for rooms while the hotel is operating as an undisclosed homeless shelter. The elevator was almost unusable due to the smell of tobacco and pot smoke. I also enjoyed the 3 AM screaming. You should be ashamed of yourselves for trying to hide this before paying customers book and arrive.

Worst experience in a hotel. They housed homeless and transitional housing which they were all over the lobby, entrance area and parking, smoking, spitting and screaming in the lobby. We felt very unsafe in this hotel

Took my family to stay at the Dartmouth doubletree during March break, and what a mistake that was. When we arrived we noticed a lot of “sketchy” looking people wandering around and hanging out in the lobby, we later found out that this is because the hotel now has multiple floors allocated for homeless people. I would suggest staying far from this hotel unless you want to spend time surrounded by people with mental illness and drug addiction

Booked online at 200 plus CAD for this room. I wish it was disclosed that it is a homeless shelter prior to booking as I would have booked elsewhere. First off they would not honor the 76000 points I had as they 'expired' due to Hilton policy. You know who doesn't operate this way? IHG Rewards. As such I was not able to book my stay with the 50000 points required and it cost over 200 for the night. The staff are fine, and the location would be convenient if not for the homeless people. I understand everyone has the right to stay there, but I also feel it should be disclosed prior to booking so people make informed decisions with their money. If it were just me and I was on business it would not bother me personally. But with my wife and two small children it was a bit much. The elevator was never empty and always smelled of ******** and cigarettes. The hallways too. Upon waking up everyone in my family was congested and stuffed up. The beds are way too soft and lumpy and sleep was not great either. I was unaware there is a difference between a Hampton and a Doubletree and as such was surprised there was no included breakfast. It is on me for assuming a 250 a night room would include breakfast, but needless to say was still disappointed. I have had back to back bad experiences with Hilton now and I will be changing my loyalty to IHG.

Has the vibe of a men's hostel or the hotel in LA where they found the girl dead in the water tower. Not only would I never stay here again, but would never stay in a any similar accommodation. Bums smoking around the entrance all day, probably the same bums who harass you at the intersection nearby. They bill themselves as a regular hotel, but make no mistake this has a really creepy vibe and is a HOTEL FOR THE HOMELESS. Dartmouth overall has become a real toilet, as has downtown Halifax.

We had a room on the bottom floor about 8 to 10 doors down from main lobby and about the same from another outside exit. Smokers right outside the door despite provincial law stating 4 meters. Could smell the odor cigarettes to our room as well as the odor of *********. The hotel hallway smelled constantly of cigarette smoke and *********. Complained a few times and no action seen. One of the clerks stated that they had already upgraded two separate guests from other rooms because their rooms smelled like *********. Not impressed with this location at all because of this.

We rented the king suite on the 6th floor. And I do not recommend. It cost us over $500, and it was a disaster from the start. First of all, the shower door has a 2 inch gap from the floor so after you shower, the entire bathroom floods everywhere. So that’s how our evening started. Then , we were lucky to have a loud fog horn type siren go off in our room every 5 minutes, to which no staff could figure out what it was, or how to fix it. Not exactly what you expect to get when you pay this much for one night for an anniversary.

Staff are extremely welcoming and easy to deal with..your warm cookies are super yum! The view from the rooms are relaxing..Super easy checking in and the rooms are clean and super quiet and exceeds our expectations.

Hotel and room clean and well appointed. Parking lot entry is a tiny bit awkward at first (exit bridge in right lane) and there are a lot of sketchy people wandering through parking but not a serious problem. Some siren noise on the side facing the bridge but not overly disturbing. Pool nice, didn't try resto but it looked nice. Overall a positive experience.

Anyone can understand that vulnerable people need a place to go. But to not let clients know this is what your hotel has chosen to do is unacceptable for the price and value of this property. This is wrong. 2 young business professionals coming in to stay and work at this location and to be left so uncomfortable and feel unsafe in what we choose as our home for several days is not right. We could not use any of the facilities at the hotel, people coming and going through a back entrance at our room entrance and the list goes on. Shameful to say the least. I understand that there needs to be options for the vulnerable people in society but no notification and to be submersed into this without any knowledge is not what the expectation is about.