Hôtel Mercure Deauville Centre Reviews

Very kind staff. Rooms were clean and comfy. However, no amenities (toothbrush and other useful items)

Bad hotel. The air cond was out of order during the WE and no one has repaired it. The breakfast was not good for the price. Not recommended hotel

The room is nice, the area is a bit small, the lobby is not spacious enough, there are often no staff at the front desk in the morning, the location is average, there is a certain distance from the sea, quiet and comfortable

trés bien👍🏻 It was really really good

Очень приятный отель. Все было прекрасно👍

很好的地理位置，設施完善。安靜祥和的小鎮。

Bien Petit déjeuner correct

The Mecure Deauville Centre hotel is a good mid-level hotel, close to the harbor, shops and restaurants. The room we stayed in was basic, but had a private terrace with table and chairs for relaxing outside. We slept with our door open as the ceiling fan did not cool the room enough for our taste. Though not large, the room was comfortable. I don't think king-sized beds are available, so if you need that look elsewhere. The staff were VERY friendly and answered our questions easily. The morning breakfast buffet was quite good and there were many options to choose from. (including American style drip coffee for those who don't care for espresso) If you don't want to take a risk getting into and out of a high-walled tub/shower, ask for an accessible room!

The hotel is well situated and is very clean, the staff is very friendly. The problem is with the restaurant room in the morning : you have to wait until others finish as there are only +/- 20 tables for the entire hotel. So you are invited to stay outside if you need to have breakfast, on the terrace, totally wet after the morning rain. The parking is very tight, one should be careful when parking, the reception has no enough staff to serve the guests. It's been cold at night and the heating was not yet on. we did not have any spare blankets. The food at the breakfast menu is good. The bar at the reception is clean and cozy. We will not come back cause it's not a good price/service deal.

My husband and I began our road trip by sailing over from the UK to Cherborug. We found this beauty of a hotel, as our first stop. A 2 hour drive from Cherbourg, we were greeted by friendly reception staff, who helped us park in their secure car park. The hotel had reserved us a space ready. (Cost €24 per day). They were very speedy on replying to messages. The hotel itself is beautiful. We got a room with a terrace, overlooking the gardens. A 5 minute walk to restaurants & bars. Great atmosphere and was lovely to sit near the water fountain with a drink and dinner. We also walked to the beach front (bar de Soleil was fabulous) which took us about 10-15 minutes. Hotel very clean and quiet. Bed comfortable - we both slept great! A lovey touch with complimentary water, juice & fizzy drink in our mini fridge. A perfect start to our holiday. Just gutted we didn’t stay another night! Would highly recommend. Thank you!

Please keep in mind this hotel has no airconditioning. We were staying in the hotel when it was 20-ish degrees outside and we couldn’t sleep at night because of the heat. Wouldn’t recommend in summer. People working in the hotel are very friendly and helpful.

We booked the hotel for one night and anticipated an older, traditional hotel but we're surprised to find it's a relative newly built property in a traditional style. Very helpful staff, lovely location and great views from our balcony. Deauville was superb and we'd definitely come back to the Mercure.

Let’s start with the positives…the rooms were well appointed. The hotel has a nice décor. The location is superb. There is an excellent convenience store/corner in the lobby with drinks, snacks and other amenities. The in-room amenities were very good. The lack of a dedicated drop-off/pick-up zone could be problematic if you aren’t lucky enough to find an open parking spot in front of the hotel. Our biggest disappointment was the very poorly designed and constructed stairs to the second floor of the family duplex room that we booked. The “stair tread” was far too shallow and the anti-slip stickers are not close enough to the edge to be fully functional. The problem with this room is that the showers are upstairs and there are two beds downstairs. So, there’s a lot of traffic going up and down. I fell one day so hard that I had three 20cm bruises on my back torso. I’m lucky that I didn’t do damage to my internal organs or break a rib. They were the worst bruises I’ve had in my adult life. The following day, my ten year-old daughter also slipped on these stairs and hurt herself. Every country and local jurisdiction has its own standards, but these stairs are really quite dangerous. Good luck trying to bring suitcases upstairs. We left ours downstairs and that severely limited the usefulness of that space. I reported the stair issue and while they listened empathetically and said they'd make a report, they didn't offer any type of effort to ease the pain, such as sending flowers, chocolates, or some other nice gesture. A better hotel would have done more than just "make a report." I would stay at this hotel again, but never in a Duplex Room.

This 4* hotel is situated between Deauville and Trouville adjacent to the Deauville marina , which at this time of year was full of yachts etc. The room was a privilege room which meant we enjoyed certain extras. The room itself was of a reasonable size and being a wheelchair user quite accessible in terms of its facilities although you would need to be able to transfer from wheelchair to shower chair which was a bit of a squeeze. The room also had a south east facing balcony and we enjoyed our morning breakfast sitting out and watching the world go by , and also the lovely view of the marina. The room was very well decorated to a high standard and also provided was a small fridge which came in handy on the warmer days. Our room was kept clean and serviced to an exceptionally high standard and the bed was very comfortable resulting in some very goodnights sleep. We did not eat at the hotel as we do not have a substantial breakfast although it's fair to say the dinig room was very popular every morning. In the evenings there is such an overwhelming choice of eateries it was difficult to know where to start. All in all a pleasant stay, the staff were friendly although I have to say the entrance has a step if you have a wheelchair ,however if required a ramp is available. As we did not require a ramp being able to negotiate the step (quite small) we were taken aback by the reluctance of some of the staff to assist in holding the door open- this required my wife to enter obtain the wooden chock to open and keep the door open . One or two individuals did however assist and this would not in itself put us off returning which we hope to do next year. As they say manners maketh man. All in all a lovely staff in an elegant comfortable room centrally located for both Deauville and Trouville. A very enjoyable stay.