Name: Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
Address: 1200 FAU Research Park Blvd, Deerfield Beach, Florida, 33441, 1200 FAU Research Park Blvd, Overseas, United States
Rating: 3.6

Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach Reviews

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A little better than average. Not impressed

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Ok, so again, the people (well, most of them) were really nice.  Let's go into details:  I had to come to town because my mom was in hospice.  I had no idea how long I would be in town, so I booked for a week after speaking with a WONDERFUL woman on the phone who was very empathetic and told me I would be able to reduce or add to the nights as the situation evolved.   I was able to secure a low rate by becoming a ”member” on thier website, and choosing the rate there.  When I arrived at the hotel, I found out that they had already given away my room (I even called to let them know I was travelling and would be checking in late).   After trying to put me into a room with 2 small beds, the guy at the desk put me in a little bit of a larger room.  So I ask if theres a luggage cart (I have a bad back, and didnt want to lug my stuff) and he said yeah, but the elevator is broken, and youre on the 3rd floor.  So, queue the back pain.  As I walk away from the desk he goes ”oh yeah, at your rate, there is no complimentary housekeeping”, so just bring down what you want washed.  At my rate?  I got it right from the website, which said nothing about this.  So, I finally get myself hoofed up the stairs (after a call to the front desk when the card wouldnt open the door, and he had to show me a special way to trick the door open because the mechanism was sticking) and into the room.   Pretty generic and bare.  But Im here to sleep, right?   So, instead of keeping up the narrative, lets just list the pros and cons:  pros: * People were mostly nice.  The guy at check in was the only person who i wouldnt call awesome that i spoke with. * The black-out curtains were the bomb * The hotel was about a mile from where I needed to be every day.  cons: * Internet did NOT work, even after a call with the tech support for 2 hours my first night there.  I work in IT and need the ability to dial-in and fix things in an emergency.  Nope, not from that hotel.  This was even after paying an extra $29 for higher bandwidth for the week. * I pulled back the sheets and there was dirt in there, like someone had walked barefoot on the floor and then got under the covers.  I slept on top of the sheets the first night. * The staircase I had to climb up and down REEEEEEKED of *********.  It wasnt just a hint, it was a full on smack you in the head odor. * The AC in my room kept it ok, but not cool.  Case in point, i was able to sleep on top of the sheets overnight with the AC set to maximum cool. * ROOSTERS!!!  They were all over the place, and began crowing at 4:30 in the gosh darned morning. * Elevator was broken (in all fairness, it got fixed the morning I left) which left me and my bad back climbing those stairs with my stuff.  The guy at check-in said he would assist with carrying stuff upstairs, but immediately got busy when I came in with stuff. * ZERO water pressure.  It took forever to shower because the water was dribbling out of the shower head.  Other than that, the place 

This is the 2d time we've stayed here.   The first time was just ”OK.”  The main issue I had and addressed upon checkout was that the room hardwood floor (there are no carpets) was VERY dirty....so much that walking barefoot turned the bottom of our feet black.  The second issue is there is hardly ever coffee in the morning at the lobby.  It seems it is not monitored by the employees.  Every time I went to get a cup, the dispensers were empty and I had to tell the clerk then wait for them to make more coffee. The second time, the main issue from the first visit resurfaced.  My wife took a picture of me sitting with my legs up while I was on the bed to watch TV and the bottom of my feet were literally black (the reason she took the photo).  If you are not wearing shoes or socks in the room, your feet will be black.  You may not notice until you go to take a shower and your feet turn the tub black.  I wiped my feet with a damp paper towel (that we brought) and showed the desk clerk how dirty the floors are.  This was about 2 hours after our check-in and AFTER I had taken a shower. The clerk informed me that the floors are dusted and mopped prior to check-in and they were clean when we checked in.  I told her that apparently they are not doing a very good job of it, and I offered to clean the floor if they could provide me with some cleaning spray or a bucket with some cleaning agent.  I told her I would clean the floor by hand.  She told me that was not possible, as the cleaning supplies are for the use of the cleaning personnel only.  I then told her that I would purchase my own supplies to clean the floor myself by hand and on my hands and knees.....that apparently just running a mop over the floor is not doing the job.  (I didn't do this, due to time constraints.) The issue of no coffee continued on the 2d visit.  We checked out on a Sunday morning at about 7:40 a.m.  Myself and another guest attempted to get a cup of coffee and....as usual....the dispensers were empty. Just like in your home, your floors occasionally need a good scrubbing.  Simply swishing a mop over it does not do the trick and just moves the dirt around.  I'm not sure what it's going to take to get them to actually clean the floors periodically....but our first visit was in January 2022.  This one was April 2022 and we were in different rooms. On a side note, the elevator was not operational either. What is it going to take for this hotel to CLEAN THE FLOORS???? Lastly, this is a ”pet friendly” hotel.  Be prepared to hear dogs barking continually by pet owners who don't control their dogs and/or leave them in their rooms while they go out and about.

Extended StayDeerfield Beach was an absolute joy.   The rooms are very well-appointed with coneveniences galore.    The staff is exeptionally pleasant and helpful.   I could set the heat at my convenience. The lighting is abundant Th eon site laundry is a blessng

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Discover 105 reviews of Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach, rated 3.5 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach Reviews: 105 Verified Reviews Latest 2024 | Trip.com

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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach Reviews

Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach Guest Reviews