Hotels near Deerbrook Shopping Center, Deerfield

Hannah at the Bistro was lovely to chat with! Amazing customer service. She is efficient and spot on with getting guests food and drink, especially since she seemed to be the only one working in the restaurant. She even kept the bar open later for us after the show at the Ravinia. Definitely stop by if you’re staying here!

Pros: Spacious and comfortable one-bedroom suite, quiet and convenient location, friendly staff, pleasant decor. Cons: No nearby grocery store. It's not something I say very often, but this hotel is nearly flawless. I would stay here again in a heartbeat. My one-bedroom suite was just spacious enough to feel like a small apartment with separate living and sleeping areas. My stay was four nights and I could have easily been comfortable spending another four, and another four on top of that... you get the idea. The hotel itself is quaint and warm- it doesn't have the most recent Holiday inn Express decor (which is nice) but the fireplace in the lobby and the dark wood throughout gave the property a slightly rustic look. It was a nice home-away-from-home to return to every evening. The staff was friendly and made sure to repair the toilet in the bathroom that continually ran the first night of my stay- after one day it was no longer an issue and I didn't experience any other problems throughout my stay. Speaking of bathrooms, the water pressure in the shower was exceptional. Conveniently located between trendy Wheeling, IL and I-94, the hotel's setting was quiet and I never had to travel very far to get on the way to where I was headed. My only complaint is no grocery store being in the immediate area- I feel as though I had to travel ten minutes whenever I needed something. Still, a small price to pay for such an exceptional hotel experience.

Staff all were nice, helpful and pleasant. The air conditioning, even when on low fan (choices are low fan, high fan and off), blows very cold regardless of the temperature. It is fine for at night when you are under a blanket but uncomfortable when sitting in the room. Furniture arrangement is strange. The air conditioning unit is in front of the window. The bed is so close to the air conditioning unit that you have to walk side ways to get to that side of the bed. That half of the room also includes a dresser + TV and a table. The half of the room away from the window has a desk and a chaise lounge but is pretty much a lot of open floor space. The toilet is so low to the floor that standing up afterwards is a little bit of a challenge. The breakfast is not up to Holiday Inn Express standards. The dry cereal I ate was stale. They do not have hard-boiled eggs and they provide mini bagels, not full sized, and they have no taste, We never saw any information about things to do or places to eat in the vicinity.

Day 1 of Motel 6 at Prospect Heights. Settled into room and noticed a long black hair near the pillow. Called just just let them know ”hey just letting you guys know I found a long black hair near the pillow and it can't be mine because I have short gold hair. So I just wanted to give you guys feedback and let you know so you can be more aware of it in the future”. Sam replies ”and so what maam?”. I said well I know it's only a 2 star motel but at the very least you should be reassuring people that you pay attention to cleaning practices, I mean after all we are coming out of a pandemic. Sam then replies angrily ” well what do you want me to do about it maam”. There was a back and forth at this point because I cannot understand why you would be angry at a customer on their first night who you have had no previous interaction with. It was as if my presence was annoying him. But let me tell you something Sam, from someone who works in the hospitality industry, you should be grateful that someone actually took the time to book your motel because it means you have an income. What irks me is that I was so nice and Sam treated me like I was nothing. I let him know I did not appreciate his tone when he came to remove the hair. But lo and behold, when I pulled back the sheets and pillows after he left, I found more hair. I took videos. Unbelievable. So was the room even cleaned before my arrival. How disgusting

Except that it is a little off the beaten track, there are also restaurants nearby, but it takes a few minutes to walk, everything else is OK. The hotel has its own restaurant, so you have no choice but to eat at the hotel late at night. The taste is not bad. It is more than 40 dollars from the airport. I remember that there is a taxi called city cab from the airport, which is too expensive. Because he can't go anywhere else after accepting the order, he can only go back, so there is a fare that needs to be paid and shared with the driver. As a result, I paid more than 60 dollars, and more than 70 dollars including consumption, which is super expensive. The hotel breakfast is self-service. When you check in, you will be given a colored coupon, and then you come to order. It seems that each different color coupon has different types of options. Mine is purple, I suggest you look at my choice. At the same time, because I booked with Ctrip, the itinerary changed, and I couldn't cancel one night. I wasted 1,000 yuan, which is very unsatisfactory.

Everything is convenient

Breakfast is normal, basic style, you can eat, there is parking space, the room is large, suitable for the whole family to travel, but you must drive yourself, it is convenient, go to each shoppingmall, the restaurant is not far!

The hotel room is very large, we booked a two-bedroom room with a living room, 2 bedrooms, each bedroom has a separate bathroom and cloakroom, with kitchen, refrigerator, washing machine, you can cook for yourself. 3 TV sets, our family of 4 lives in such a room more than enough ~

The best thing is that it feels like a hotel, not old-fashioned, but more like an express hotel, very comfortable

Facilities: Very good, relatively advanced, relatively clean Hygiene: Well, it must be good and satisfactory. Environment: Well, it is very close to the airport in Aohe, and it is very convenient to travel. It is simply beautiful. Service: Warm and generous, very good, I will stay here again next time