Ramada by Wyndham Dehradun Chakrata Road Guest Reviews
4.6/5
Great
59 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(59)
Positive reviews(40)
Negative reviews(5)
Guest User
Deluxe King Room Non smoking
Stayed in Jan 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel resolved any issues we had to which we are grateful for and kanaya at the reception provided excellent customer service we have stayed at this hotel before and will certainly choose Ramada Dheradun again.
Guest User
Deluxe King Room Non smoking
Stayed in Nov 2023
Couples
1 review
5.0/5
Outstanding
Posted on Dec 27, 2023
We enjoyed our stay and the service extended by your staffs excellent especially at Reception counter staff
Food and tea was very good
All the staff members are very cooperative
All the best wishes….
Ashish
Deluxe King Room
Stayed in Apr 2022
Family
102 review
3.2/5
Posted on Jun 3, 2022
It was good as it is our second stay and staff accommodated on our request
Guest User
Deluxe King Room Non smoking
Stayed in Oct 2024
Business travelers
43 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The room is relatively large and well-equipped
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Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 16, 2024
5 Star property with 7 star hospitality and service. They have amazing Buffet breakfast and dinner especially during the weekend many activities happening. I would like to mention few staff who has shown exceptional experience to their guest not just me. Mr. Vipul front office manager including Ms. Shiwani, Mr. Sachi Mr Abhudaya & Garden Restaurant Ms. Angli Mr. Bhupesh, Mr. Lokesh Mr. Manager Deepak pandy. Chauffer Driver Satya Prakash I must admit that all staff are extremely helpful and kind including housekeeping & room service. I have been to many hotel chains around the world these guys really made me feel like home which is very rare. If I have a chance i would definitely visit again with my family. I wish everyone including Hotel G.M Sir the very best for the New Year 2025.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 22, 2024
We organized a large-scale party at a prestigious hotel at Ramada Hotel, Dehradun and the experience was nothing short of spectacular. Every detail, from the planning to the execution, went smoothly. The evening was filled with memorable moments, elegant decor, fantastic food, and a lively atmosphere, all thanks to the outstanding team at the hotel. The hotel provided a perfect setting for our event. Located in a central area of the city, it was easily accessible for all our guests, which made a big difference in ensuring a great turnout. The venue itself was breathtaking—a spacious ballroom with tall ceilings, crystal chandeliers, and beautiful decor. The ambiance was upscale and refined, yet comfortable enough for guests to enjoy themselves. The coordination team of Mr. Ashutosh Kotnala at the hotel was absolutely exceptional. From our first meeting, they understood exactly what we envisioned for the event and worked tirelessly to make it happen. They provided expert advice on everything from the event timeline to catering options and even decor suggestions. They also handled all logistics efficiently, ensuring that we didn’t have to worry about any details on the big day. Communication was clear and prompt, which made the entire process seamless and stress-free.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 13, 2024
Nice hotel humble staff food taste was good services were top notch stayed here for 2 days overall experience was great rooms are cozy and comfortable Navraj and Khushboo helped a lot during stay Kartik escorted us so well I will surely recommend others
Guest User
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 8, 2024
Room service and front reception staff was extremely rude and unprofessional especially Khushboo. For any queries asked they used to hang up telling will call back in 2 mins and their 2 mins would never come. We had to repeatedly follow up multiple times. It was my anniversary and we were welcomed with stain and stinking pillows with hair on it, stained bedsheets, unclean toilets, seeping walls ( and they falsely claimed that it was newly renovated). For refilling of beverage set we had to repeatedly call them everyday. Too much of noise outside that disturbed my kid's sleep. Had expressed my grievance to Khushboo and other team members from reception but they turned a blind eye and deaf ears to it. Overall pathetic service on my anniversary. Need full refund for the same.
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 6, 2024
Mr kanhaiya and navraj too good , they understood my room issue and without any hesitation they changed my room .. Also early check in was provided 4 hrs early , very humble and polite staff ..highly recommended good service . Gym and swimming pool is there with good breakfast
Road67730982703
Stayed in Sep 2024
Business travelers
5.0/5
Outstanding
Posted on Oct 13, 2024
Nice hospitality by staff specially Miss Nupur , Mr kanhaiya Mayank Jain did a great service Great food View from the rooms was beautiful Well maintained property Well maintained banquet Great service nice staff food was very tasty Great team Thanks
Response from Property: Dear Guest, Greetings from Ramada Dehradun! Thank you for sharing your valuable feedback on your recent stay with us! Your positive comments are very much appreciated and I am glad that you enjoyed our offerings and services and had a memorable stay with us. Thank you for complimenting the team for their good work, I will ensure that your praise is shared with them. We look forward to seeing you soon. Warm Regards, Vipul Chauhan Front Office Manager
Coastal22231405880
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 13, 2024
Very cozy and comfortable. Good cleanliness. Would recommend this hotel in case you are looking for a good stay without any kind of hindrances. The food here was good including the morning breakfast. Highly recommended. The staff was very polite and helped us throughout.
Response from Property: Dear Guest, Greetings from Ramada Dehradun! We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Ramada Dehradun. It was indeed a pleasure to have you stay with us and thank you for sharing your wonderful feedback. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities is truly very encouraging. The team and I, look forward to the pleasure of welcoming you back. Warm Regards, Vipul Chauhan Front Office Manager
ru_garg89
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 13, 2024
The stay was very good and fantastic we enjoyed the stay cool and moderate weather rooms very good but the hotel needs renovation overall the staff was good and so kind Noopur and Kanhaiya were so nice of us highly recommended to visit good at all
Response from Property: Dear Guest, Thank you for sharing your valuable feedback on your recent stay with us! Your positive comments are very much appreciated and I am glad that you enjoyed our offerings and services and had a memorable stay with us. Thank you for complimenting the team for their good work, I will ensure that your praise is shared with them. We look forward to seeing you soon. Warm Regards, Vipul Chauhan Front Office Manager
Saurabh A
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
Amazing staff Nice stay request were taken promptly We enjoyed our stay We would love to visit again Hotel based on center of the city and convenient Food was good and services were very nice Thanks to the team there efforts are worth
Response from Property: Dear Mr. Saurabh, Thank you for your feedback and I am elated to hear that you liked the hotel and our services. Your positive feedback has been shared with the team and it will indeed act as a source of motivation for everyone. The team at Ramada Dehradun looks forward to welcoming you back in the near future. Warm Regards, Vipul Chauhan Front Office Manager
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 2, 2024
Wow what a great stay very friendly staff at our check in the staf handle very politely Nupur , khushboo were there to help us out Food was very good There was all the enjoyment we had .........,.....................................mmm....
Guest User
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 27, 2024
Shivani was polite throughout our check out process and helpfull service was good room was clean it was a very good experience staying in this hotel