We stopped for 5 nights, (1-5th June) and here are our comments. Pros Bedrooms and bathrooms were a good size with a comfortable bed. Breakfast had a large impressive selection and catered for all our needs. The rooms were equipped with a small fridge and a kettle, however the sachets of coffee etc., were not always replenished. Cons There was a lack of local information, i.e. bus/train/tram times and an idea of costs, and where to catch them. This would cost a very small amount of money to fix, i.e print out local schedules, or displayed on a local screen so it can be easily viewed and updated. Whilst asking at reception we found that the younger generation receptionists did not know, and were unable to find out. (e.g. phone the train station and ask!). The more mature staff were more helpful, but were not always on duty. There appeared to be a lack of general staff, e.g. when returning from the town, wishing to have a drink, there were no staff behind the bar. This was every evening, so not just a one off, so we had drinks at the Campanile (just down the road) instead. In summary a reasonable hotel, but let down by not getting the basics right.
Excellent
68 Reviews