Guest User
June 13, 2024
2* at a push. Staff on reception at check-in were nice however failed to give out key information unlike other hotels in India, did not inform us of information for logging in to WiFi, breakfast location or anything like that. Rooms look nice when you walk in however beds are exceptionally squeaky and caused a very very poor nights sleep. The bath is dirty and scratched and the shower head is very dirty. And also the bed had two large stains on it. There was a 1st birthday party taking place the day of our arrival which was no problem until we tried to go to bed, the noise was exceptionally loud all night, there was lots of crashing and banging, and groups of people standing drinking outside of our Bedroom window, lots of noise from beer bottles being thrown down and clinking together and lots of shouting. The noise in the hallway was just as bad all night with the same shouting, hotel staff decided to call to our room twice during the night pressing the doorbell for long periods both times waking us up yet again. In the early hours of the morning what sounded like a cleaner was making exceptional amounts of noise at a silly time in addition to this they were coughing loudly over and over again, again waking both of us up several times. Upon walking to Breakfast this morning we had to walk around the hotel as no one had told us where to find it, eventually finding it we found it had poor selection, cereal but only steaming hot milk, warm bottles of water, and exceptionally rude staff who constantly stared at myself and my partner making us feel very uncomfortable. One of the staff in the restaurant stood right next to my partner (who was fully clothed and covered up) staring at her up and down without breaking gaze even when I looked directly at him making her feel very uneasy and lead to us rushing out of breakfast as soon as possible. The tables were very dirty and stained also. We had booked this hotel as a stopover before getting a flight the next day and picked it because it had a pool and thought we would get the opportunity for a swim before our flight the following evening. However when we went out to the pool we found the water to be exceptionally dirty and brown, lots of debris floating in it and horrible coloured water, the jacuzzi was also drained and not working. We hoped to have a relaxing stay and feel refreshed after our visit for our flight however left feeling the complete opposite.