Michael
March 29, 2024
Upon arrival, all was good. Cute, cozy lobby, friendly front desk clerk. Enter room, all was good -mini of mini fridges but that was ok. Comfy beds. Bathroom sparkling clean! Pull out sofa, HORRIBLE! So much dust, dirt, popcorn seeds, bottle caps, etc. Scrunched kids in bed with us instead. Breakfast was the norm. Not bad. Not well lit & one bedside light had no bulb in it. Not a big deal but the rather large dust bunnies moving around every time the heat kicked on wasn't impressive. Room service/cleaning... 3rd day, knocked on our door 1hr & 10 min. before normal checkout time (we had confirmed a late checkout & had do not disturb sign on door) we opened it & she said, "You check out?" We told her we'd confirmed late checkout. She looked at some papers, nodded & said, "ah." & smiled. 1/2 before our checkout, she (same woman) knocked very loud several times. When I opened it I had to yell to get her attention as she kept walking down the hall and I asked if she knocked. She said, "Yes. You check out." Pool was freezing - kids didn't mind, I did & it needed cleaning. Woman working breakfast was very sweet. All front desk staff were great except one young man who never even looked at us & said no more than one word sentences. He had zero people skills.