Sheraton Hotels in Denarau Island

A beautiful experience for our first time in Fiji. Lovely people and location. We thoroughly enjoyed our time and the kids had an absolute blast! The waterslide is by far the BEST asset, behind the beautiful staff!

Overall a poor experience. Customer service. Most of the staff are nice and friendly and have the bula spirit, however our stay was tainted by some unfriendly staff at the main restaurant by the pool, which some of the staff don’t want to help providing baby chair and just forgot about the requests after all. The restaurant staff just simply looks very unhappy or tired for some reasons. We have met some very friendly face and lovely staff, but it was unfortunate the restaurant customer service is consistently horrible. Front desk staff shows don’t show the same level of hospitality as to other hotels we stay in Fiji. Room: It’s showing it’s aged but the view is fantastic and room is well equipped and spacious, it suits well for family with a plan to cook. We notified the staff that two of the pendant lights aren’t working on day one. Yet nothing is fixed until check out. Food: We try buffet breakfast and dinners at the main restaurant and also take away from the red Buddha restaurant. Breakfast is pretty standard and average considering it’s Hilton, we stay at many Hilton hotels before, the food is one of the worst experience we had, in particular the buffet dinner, choices are very limited, it’s pretty much just a corner of food , pretty subpar comparing to Sofitel or Sheraton. Overall. With similar price it is hard to recommend this hotel to family especially with kids, the staff seems to have too much trouble to handle the demand of young kids and didn’t stand up to the great Hilton branding which is a bit of a shame. Rooms got beautiful view, foods aren’t great. The only bright spot would be the spacious hotel room.

We were lucky enough to experience the Adults Only Waitui Beach Club Package which gave us a little bit more luxury of being pampered at the Spa and entry into the more sophisticated Journal Lounge. At the lounge we had daily complimentary high tea which was delightful, Bubbly with Breakfast and delicious complimentary sunset cocktails or Gin and Tonic with a beer for Hubby! The staff in the Executive Lounge went above and beyond with their service, in particular Payal who had such grace and Professionalism, Kara with her infectious laugh and Agnes who was a delight with her quiet demeanor. Mili, Loyalty Supervisor, thank you for checking with us that our stay was meeting our expectation (which it was) and giving us an insight on how the resort was travelling since Covid. Waitui Beach Club Grill...you cook an excellent steak and your staff's recommendation of the fish curry was spot on considering I hadn't tasted one before. Thank you to your staff who always made us feel welcome, especially Vau who always remembered our names throughout our stay! A big thank you to Claire too for indulging me with some French conversation which I remembered from my school days! Finally, thank you to Solo for your professionalism and friendly nature in both checking us in and out. We ran out of paper to note down more staff but please note you are all exceptional too. SEE YOU NEXT YEAR!!!

The reason why I booked this apartment is because it is big enough. It is very comfortable for a family of 3 with 2 bedrooms and 2 bathrooms. On the day we arrived in Fiji, it rained heavily and some roads were flooded. Taxis were not accepted. The price is 30 Fahrenheit on weekdays. I asked for 60 Fahrenheit to try. It was really good. No, luckily he found a truck for us. He charged us 30 Fei and paid another 60 Fei for the truck. It was dark and a bit scary. We delivered it to the hotel without any accident. Our hands were wet and we were very embarrassed. Fortunately, The staff were very enthusiastic and asked us to wait for an hour to check in early. The apartment is very close to the pier. If you are visiting the main island, it is very convenient. The nearby bars are good for drinking. You can also order takeout from Zhongxin. There is a supermarket but no market, so The kitchen was useless. In short, it is not recommended to come to Fiji during the rainy season. It rained heavily that day and all the boats to the outer islands were stopped. Fortunately, I did not book a boat to the outer islands that day.

A 5 minute walk from port Denarau, spacious 2 storey apartment, comfy beds, easy check in/out, great hotel info detailing local restaurants. a great place for an overnight stay. downside is there's no real cafe/restaurant on site. we went to indian rest at port called Indigo, was the best we've ever had.

I've been lucky enough to travel a little with my wife. This is the first Wyndham resort I have stayed at. I booked this through my travel agent. It is the greatest holiday experience I have had. I've travelled to Europe, Asia, U.S. including Hawaii and Canada, Vanuatu also. This resort has hands down blown all other places away. The minute we entered the resort we were greeted with a cool drink and cold towel. The weather was superb, everything you want from a tropical paradise that Fiji is. every staff member goes out of there way to greet you with the famous ”BULLA” every time they see you. The Mexican restaurant is very pleasant to eat at and clean. everything is clean. The Beach Hut Resturant......Well that is the ultimate experience. There is nothing that comes close on Denarau. Not at any other resort. They make you feel welcome and it feels as if they are there for you only. The Food is outstanding, The Bar personnel become your friends. all the hosts and hostesses will serve you with the biggest smile no mater morning , noon, or night. The Beach Hut Manager well she is the ultimate host. She had gone out of her way to make us feel special. I have never had a host/Manager go out of there way like she has. Thank you P. The pools are nice very relaxing. The day Spa massages (yes more than one) were great. The rooms are all suites regardless of what you book. You will not find Kitchen, dining and loungerooms plus full in room laundries facilities anywhere on the island for this price. The kitchen is a full size fully equipped. The single room suite has a large dining table for 4 and a 2 twin seat lounges plus the balcony and table. The onsite activity counter is great for booking day trips. What can I say but you would be MAD to pick anything else on this fantastic resort on Fiji. What an Island, What a resort. S.L.

The Captain Cook Cruises, Fiji's Cruise Line provides a great place for travelers to relax after a busy day. The Captain Cook Cruises, Fiji's Cruise Line is an ideal choice for travelers who want to take in the sights and sounds of Denarau Island.The hotel is conveniently located a short 14km drive from Nadi International Airport. Guests will find Whitetip Marine Adventures - Fiji, Whale's Tale Cruises Fiji and Captain Cook Cruises Fiji just a short distance from the hotel.After a long day of sightseeing, guests can retire to the comfort of the hotel.There's never a dull moment at this hotel, our guests indicate that the facilities are excellent.