Latest Hotels Reviews for Dentsville

Fairfield Inn & Suites Columbia Northeast
3.9/599 Reviews
I’m guessing there are staffing issues. There’s NO hot breakfast - you have to go to the front desk to get a paper bag with yogurt, oj, and fruit cup. Packaged muffins and coffee were self serve. But there were no signs and no warning in the reservation that this was the only option. I would not have booked there if I’d known and feel like we didn’t get what we paid for. We are on a 16 hour road trip and wanted to start the day with a hot breakfast. The 4 th floor is under renovation as well… doesn’t affect the rooms - just the halls that I could see, but during the week I’m guessing there’d be work going on. The beds were clean and comfortable, but shower curtain is old and stained; floors had trash here and there; phone didn’t work at all (found out when I tried to call the desk to report people arguing loudly in the hallway at 3am); and someone had smoked since the bathroom reeked of smoke. I will say that Justice at the desk was very busy all by himself at 8pm check in but quietly friendly; Matt (maintenance) came and sprayed the bathroom (although it didn’t last). I think the bathroom will need to be scrubbed from floor to ceiling to get the stench away (burn marks on toilet too). So frustrated at inconsiderate people!! The woman at the desk in the morning must have gotten an earful - I don’t fault them for noisy guests. Expected much better from Marriott.

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