Premier Inn Derby CC Riverlights

Great 👍

The Hotel is well situated for the Bys Station and City Centre. The Staff were friendly, yet professional and very helpful. The Buffet Breakfast was very nice indeed. The Room was very clean and tidy, with the usual ammenities. The view of the River was great. My only criticism of the Room is the Shower, as the water pressure and temperature were both a little poor, but acceptable. The Car Park at the Derbion Basement was quite close but nearest pedestrian entrances appeared to be closed due to redevelopment work, which meant a walk in to the Shopping Centre. Overall, I would happily use the Hotel again.

The price has gone up, the quality has gone WAY Down! The menu in the Thyme Restaurant is about the least inspiring thing I have ever seen. The plates are bare and of such low quality. Sort it out. If this trajectory keeps going the way it is going Premier Inn will die. The meal deals are a business convenience but don’t serve this rubbish, it demeans us all.

We have been coming here for some years now. Its not too far from us (we live near Matlock) but it means we can go for a night out to the cinema without having to worry about buses turning up or being cancelled later on. The staff seemed to change a while ago, maybe a year ago or more? The ones who had been there for a long time seem to vanish (although when I asked about them, the staff member claimed that nobody had left but as a regular user - sometimes at least once a month, you do notice.) And they were replaced by a new younger team who are all very friendly. But the last few times we have been, we've waited at reception expecially in the evenings for people to come. And it doesn't give a good look when they come back in from their fag breaks outside the main entrance where they have been chatting with friends. There was barely any milk. And he assured me it would be refilled. But when we came back later it still hadn't been, in fact it was empty still the next morning. So I don't know if they had run out or it just hadn't been done. The same staff member was on when we left as had checked us in and she remembered where we said we were going. she was lovely and chatty too. It was clean. But its looking tired. However the bed was soft and the air con was working nicely. Although it did warm up through the night. The price staying here this time was more reasonable than Nottingham which was where we were travelling from. For future users who may find the same thing. You can get the red arrow service from the bus station which gets you to Notts in 30 minutes.

Easy to check in, clean room with all the facilities. Comfy bed and quiet. I would recommend double-checking the last half mile of your journey off the inner ring road as quiet busy roads with a bus station and taxi ranks. There is no parking near the hotel. I would that you use the NCP Siddalls Road Car Park opposite the hotel to park - cheapest rate around, and then walk to the hotel to register.

As usual the room was ok. The restaurant was anything but ok, I ordered soup as a starter, when it arrived, it was cold and still frozen. Then the burger, it was dry and over cooked. As this restaurant id apparently undertaking a trial with a new menu, it is failing, massively reduced items, the price is same but the portions are much smaller.