Urgup Konak Hotel

Allt var ok

Very good customer service

First of all, the hotel's location, quietness, and the attention and care of the staff are excellent. The way they welcomed us was very nice. We really liked the cleanliness, ambiance and relaxing aspect of our room. When we came to the reception to leave our luggage in the safe deposit box because we landed early in the morning, they noticed that we were tired from the road and they acted courteously and started to host us around 11.30, even though our check-in time was 14.00. This was a very nice gesture for us. As for the restaurant, its ambiance and view were very nice. The meal and salad we had on the first evening were excellent. All the vegetables they used for the salad were very fresh, natural and delicious. This is our second evening and we want to taste the same taste again. All the staff were friendly and caring. There was a problem with the satellite device in the room, they immediately replaced it with a new one as soon as I told them. The welcome was nice. Breakfast was very rich. There was even a dry cake, you can imagine the rest. It was very kind of them to put kettle, water, nescafe and shake tea in our room as extra treats. In fact, it was very gentlemanly of them to put new ones in after cleaning the room after they were finished. I was very impressed that our young daughter, who could not change the money I gave her for the one liter bottle of water I asked for extra for my husband's medicine after breakfast in the restaurant section, said that this should be my treat, despite all my insistence, and even though I asked him to give it after I exchanged the money, he said, "Please don't bring it." I also thank him. In short, the hotel was very nice in every aspect. I will come again and book my place at the same Urgup Konak Hotel. I would humbly recommend it to anyone who wants to come.

Very nice hotel decor and magnificent view and well located. Top service and restaurant. Finally, special dedication to our super friendly, welcoming, attentive hostess, and above all multilingual. We highly recommend.

I can say that we had a unique experience with my family and friends. The hotel has one of the most beautiful locations in Ürgüp. The employees were friendly and attentive; We felt like at home. The family room was large and comfortable. I can't help but mention that the restaurant is very delicious; The open buffet breakfast was unique and the dinners were very delicious. In terms of Price & Performance, I definitely recommend it to you.

A hotel that you can recommend due to its cleanliness, attentive staff, sufficient and good breakfast, parking facilities and good location.